SS 1984The hotel is good as always, see my previous comments, but Ctrip's management is in chaos. When I renewed the hotel room at 12 am, I just booked one room and could not check out. When I booked another room, the room price increased from 2900 to 5800 in half an hour (12:30-1am). Five times when I paid, it was shown as unsuccessful. The room price was rising like a stock. I was ready to separate from my travel partners. I went to the front desk with a try-and-see attitude. Fortunately, the hotel handled it well. I only spent 300 US dollars to solve the problem of 5800 RMB renewal. Now it seems that Ctrip is killing old customers and suspected of price fraud! It has been the fourth day of the complaint. Ctrip insists that there is no problem with the technology and that they have not found the price increase. Isn't this lying with open eyes! ! ! The service of each operator is very nice, but it is not professional at all and does not solve the actual problem. I am really disappointed with Ctrip's customer service. After they angered me, the pullman I booked before can have a better individual price at the front desk. Ctrip's price and service are too bad! ! !
GGuest UserThe shuttle bus was very clean and had wifi. The hotel was also clean and tidy, with a restaurant on the first floor, a swimming pool and a bar.
MMerveille BangangaI had a pleasant stay at Sheraton Kinshasa. The staff was welcoming, professional, and always ready to help. The rooms were clean, comfortable, and offered a relaxing atmosphere after a busy day. I also enjoyed the food and the overall ambiance of the hotel. It was a great experience and I would definitely recommend it to anyone visiting Kinshasa.
RRundalinzongThe breakfast is good, the service is good, the room is comfortable, the bathroom is also very good, it is very suitable for business trips, you can meet customers in the lobby, it is also very convenient to walk one kilometer from the market, and it is convenient to eat
AAnonymous UserFriends, go for it with confidence! The price-performance ratio is really high, and the transportation is very convenient. You can come and experience it! The swimming pool in the store is impressive. It's nice to swim and relax.
DDongdongAccording to the standards of the Democratic Republic of the Congo, this is a good value for money, but it is still a bit disappointing. The room facilities are relatively outdated, and there is basically nothing, not even shower gel is provided. The breakfast has very few types, and I insist on filling my stomach.
戴戴The rooms are relatively small and the sanitary conditions are good. They are generally equivalent to a domestic three-star bar. The restaurant is open. There are many flies in the breakfast area and the lobby is crowded. Guests arrive early to let the room open and they have to charge money. Some people say that they can not charge it. I don’t know if it’s the waiter’s own standards and the service is enthusiastic. This hotel is not designed as a hotel, it feels like other buildings have been modified. It is basically the second hotel in the local area.
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