GGuest UserRoom is big, bed is comfortable, bathroom has a door for shower area so that it would not become wet everywhere. Shampoo is good quality and like the smell. Breakfast is above average and has a lot of choices.
Internet/Wifi is slow and difficult for some work. Handwash was used up and was not refilled by housing keepers. Queen bed room is not a real queen bed but twin beds put together.
AAdventure TravellerThis is our favourite hotel in Nuremberg!! Attention to detail on every step of the experience, their crews were simply amazing! They are happy to serve you, not one person but every staff that I encountered. I got a surprise birthday cake in my room with a hand written note, am truly grateful and heartfelt. So thank you, Karl August your neighbourhood hotel. 5 stars and beyond. We will be back again for sure!
MMinachi-This hotel is super close, only about a 5-minute walk from Munich Central Station. The hotel itself is a bit older, but it's very well-maintained and clean. For a Japanese person, the room felt incredibly spacious and comfortable.
GGuest UserWe had a nice and comfortable stay!
The breakfast had a lot of choices and were all grand.
The only downside is that they don’t have a complimentary water.
HHuaerjuanThis hotel really knows how to please lazy people! Breakfast is open until 1 PM on Sundays and 12 PM on weekdays, perfectly matching a naturally awakening pace. You can start eating at 10:30 AM and leisurely eat until 11 AM, skipping lunch altogether. The remaining time is perfect for strolling around the neighborhood, swinging on the swings – so relaxing! The complimentary sunscreen is a must-have! Very useful.
However, I have to mention their dinner restaurant; the steak was absolutely awful, only the soup was decent.
GGuest UserWe received excellent service at this hotel during our check in provided by Aaryan. Aaryan helped guide us into the parking garage, was super friendly and got us a room in the main tower where there was an elevator to use (despite our booking in the less expensive annex room). He even offered to provide us suggestions for the sunny weather during our stay in Munich and made sure to say hello and check in on us each time we saw it. It was natural and friendly customer service.
The hotel is a little older and has some interesting decor. The room had a futon couch, a good bed, desk area, coffee/tea station, closet, mini fridge (with some pop and water you could pay for), an iPod dock, a good sized TV, and plenty of counter space to put our things. They provided gummy bears and a couple of cookies in our room too which was nice. The bed was comfy for me and the hotel can provide more bedding or pillows on request. We felt the cleanliness could have been better as our tea cups were a bit dirty.
The bathroom was interesting with two stools but really a place to put them. The shower was not our favourite with no door or shower curtain and the glass was not enough to keep the water in. There is an all in one shampoo/body wash that was ok. The towels were a little thin and could use replacement.
The cost of the hotel was good and we felt it was a decent location. It is a bit far from the main attractions of Munich but it has good public transport access including the nearby central station which is less than 10 minutes away from the hotel. There are a few restaurants and convenience stores by the hotel that are open quite late and there are some Bavarian/Oktoberfest souvenir stores nearby. I felt safe walking around alone at night to get a late night doner.
The breakfast at the hotel is pretty good with a good variety of food including deli meats, cheeses, bread, yogurt, fruit, juice, coffee and tea. There was lots of seating available including some artsy chairs.
There is limited parking at this hotel and it is very tight so we are glad we rented a compact. If you choose to park here you have to go in to see reception so they can open the door and guide you to your spot. It may also be recommended to contact the hotel in advance to reserve a spot. The front desk initially said it was 20 euros for parking but charged us 22. There are other parkades nearby but due to the construction in the area we felt there was convenient having the car parked at the hotel.
TtravelingcatGreat stay! Attention to details, the moment we walked into the hotel lobby calming aroma sense, welcoming us .Sweets and water provided at the hotel lobby. The room is spacious.
Pro:
Location: stone throw away from the train station, old town and tons of food choices.
Service: great service, Official check in time 3pm, we arrived at 1pm and our room was ready. The staff were friendly and service with smiles.
Amenities: there is a sauna room, we didn't get to use it but we went to check it out. It is sparkling clean! Disposable room slippers provided which are rare in Europe. They also provide pulse point essential oil placed at the bedside. Love the sense. Kettle provided in the room, convenient for quick coffee fix.
Con:
Bed: this is the only major concern. The bed support is bad, at the hard side.
GGuest UserThe reception was indifferent and unfriendly. When booking, I specified the need for latex pillows and an extra luggage rack in the special requests section, but neither was provided upon check-in. The concierge's service was better. At check-out, I requested the frontdesk to help with my luggage, but no one came to assist. Dinner at the hotel restaurant was also poorly attended to; the service was lukewarm and indifferent, perhaps due to the restaurant's high demand. The food quality was mediocre and did not live up to the website's claim of being the top restaurant in Munich. The Deluxe Room we booked online was advertised as 35-38 square meters, but the actual room was much smaller than expected. In short, aside from the location, everything else fell short of expectations, earning only a mediocre rating. I would likely not stay there again or recommend it to friends; perhaps my expectations were too high, leading to greater disappointment.
\\O_O/Given the comments I read from other travellers, the hotel actually has far exceeded my expectation. First of all, there is a U-bahn station right next to the hotel, which takes you only 2 minutes to the central station. The room is spacious, clean and air-conditioned, which is rather rare among other hotels in Germany. It also comes with a large window, which makes the entire room bright and cosy. The front-desk service is 24 hours. The staff are all friendly and helpful.
GGuest UserThe location was fantastic, very close to the station and within easy reach of the city center. The neighborhood felt very safe, which was a big plus. It was also great to have a supermarket and a coin laundry within walking distance.
The room itself was spacious, clean, and comfortable. When the hairdryer in the room wasn't working, I went to the front desk and they immediately lent me a spare, which I thought was excellent service.
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