There is no elevator on the 2nd floor of the hotel, and I climbed up the 2nd floor with my luggage. The room type is better. There is a small courtyard with an open-air jacuzzi. The hotel is more user-friendly. The air conditioner is turned on before check-in. The front desk does not seem to be 24 hours. An employee can't find it before and after check-out at 6:30 in the morning. The breakfast is also 8 o'clock late.
Hotels in Yucatan100% of visitors choose this area
XXiqueermama2023.08.22
I really like this old hotel, the perfect location, the Buddha and the warm service, the Mexican service is really very good. The executive floor is set, and those snacks and coffee breakfast are free. The service is really great, people can't help but tip more.
Hotels in Yucatan100% of visitors choose this area
BBJYH888882023.09.12
The facilities are very new, the transportation is convenient, and it is very close to the city center. There is a large supermarket Wal-Mart 500 meters walk, which has everything inside. And the front desk service is warm and generous, and there is free hot water at the front desk.
Hotels in Yucatan100% of visitors choose this area
XXIANQING2019.07.19
Great stay, modern rooms. Breakfast is rich, very good experience, that is, the check-in time is too short, not strolling nearby, staying in the early morning, going out early in the morning, a little hurry.
Hotels in Yucatan100% of visitors choose this area
Ssaori hirose2025.10.10
Very cute design hostel!
There is a pool and a cafe, so you can relax. Body soap and conditioner were installed in the shower room.
Bicycles are said to be rented at 100MXN a day.
However, Merida is very humid and the room smells a little moldy when it rains. I feel that there is no way in this land.
When I asked the staff to change the room, they responded well.
Basically clean.
Overall, I am very satisfied. I'm sorry that I couldn't upload the video.
Hotels in Yucatan100% of visitors choose this area
GGuest User2025.02.07
The hotel is very new and is the best hotel for the entire trip. The breakfast is good, the front desk is very good, the room is better than expected, the soundproofing is very good, it is 2km away from the historical center, parking is free, there is a swimming pool on the roof, and the view is very good; the only drawback is that the toilet is designed a bit high, and a person with a height of 160 can only tiptoe 😅
Hotels in Yucatan100% of visitors choose this area
HHitsu182025.05.11
Beautiful, charming hotel, a bit dated. Large rooms, good restaurants, and good room service. Underground parking with no elevator and a bad sewer smell.
Hotels in Yucatan100% of visitors choose this area
GGuest User2026.01.07
Clean, comfortable, and perfectly located. The hotel was spotless, the staff was friendly and helpful, and the location couldn’t be better, close to everything I wanted to see and do. Despite being so central, it was surprisingly quiet, which made it easy to relax. Would definitely stay here again.
Hotels in Yucatan100% of visitors choose this area
MMohacsi2021.11.16
The hotel is ok, I got a bigger room with view to the pool. There was a group of people at the pool so it was a little louder and during the day also.
Very Good
102 reviews
8.6/10
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8.6/10
Very Good
XXiqueermamaI really like this old hotel, the perfect location, the Buddha and the warm service, the Mexican service is really very good. The executive floor is set, and those snacks and coffee breakfast are free. The service is really great, people can't help but tip more.
GGuest UserThe hotel is very new and is the best hotel for the entire trip. The breakfast is good, the front desk is very good, the room is better than expected, the soundproofing is very good, it is 2km away from the historical center, parking is free, there is a swimming pool on the roof, and the view is very good; the only drawback is that the toilet is designed a bit high, and a person with a height of 160 can only tiptoe 😅
TTorbs- Beautiful design, very new hotel, quite small (I believe around 20 rooms)
- some service aspects need to be improved (for example inconsistencies at breakfast: some days we were directly offered the continental breakfast (coffee, fruit, yogurt) and then selected our 1 dish à la carte that was included … some days we had to remind the staff about the fruit etc)
- also, they have some sort of valet parking but then when we wanted to get the car, they said currently no one can get it for us (so I had to walk there myself)
- should do better in terms of e.g informing about spa options (we never got an intro)
Also do note that due to humidity and overall climate in merida, rooms are very prone to humidity issues/mold (smell). Also, the first room we were given was right next to the bar / restaurant with loud music so we asked for a change (which was approved)
GGuest UserSchöne alte Hacienda mit Pool und leckeren Margaritas etwas außerhalb von Izamal. Zuvorkommendes Personal. Wir waren die einzigen Gäste.
Leider war unser Zimmer gegen Abend dann vollständig voll mit großen Ameisen. Ich habe schon öfter mitten im Dschungel geschlafen, Gekkos, Raupen etc. sind kein Problem und normal. Aber gegen Abend war eine Wand, die Dusche, die Decke und alle Handtücher vollständig bedeckt mit 1cm großen Ameisen. Das war für mich leider grenzwertig, da auch alle Moskitonetze kaputt und löchrig waren. Löcher sollten sich auch in einem alten Haus abdichten lassen. Außerdem gibt es keine Trennung zwischen Schlafraum und Bad, ebenso Toilette. Für ein Boutique Hotel zu dem Preis für mich nicht ok.
GGuest UserThe pool is nice and the hotel is located a few blocks away from the main attractions in downtown. The best part of this experience was the hotel staff. They were extra helpful and kind. Always ready to help in whatever you need. The only complaint I have is the cleanliness in the room. There was dust in some parts of the room and the sheets weren't very clean. They didn't change them. Also, the pillows aren't comfortable. But the rest of the hotel is not bad at all for the price. I slept well, the ac works well. I would stay there again.
GGuest UserClean, comfortable, and perfectly located. The hotel was spotless, the staff was friendly and helpful, and the location couldn’t be better, close to everything I wanted to see and do. Despite being so central, it was surprisingly quiet, which made it easy to relax. Would definitely stay here again.
GGrace Ridnour-NollschGorgeous boutique hotel with staff that goes above and beyond. The heir of the estate actually greets guests and ensures they have a pleasant stay. We only got to stay for one night, but they upgraded our room and allowed us to enjoy the pool as we arrived early and they needed time to get the room ready. It is worth the price.
AAnonymous UserMejorar el servicio de limpieza en las habitaciones, tienen que ser más cuidadosos. Deben de saber el número de personas que se están quedando en la habitación para dejar el proporcional en toallas y artículos de aseo personal.
Ssaori hiroseVery cute design hostel!
There is a pool and a cafe, so you can relax. Body soap and conditioner were installed in the shower room.
Bicycles are said to be rented at 100MXN a day.
However, Merida is very humid and the room smells a little moldy when it rains. I feel that there is no way in this land.
When I asked the staff to change the room, they responded well.
Basically clean.
Overall, I am very satisfied. I'm sorry that I couldn't upload the video.
GGuest UserSerenity all around, meticulously designed, very quiet and lush greenery. Impeccable service except for maybe the velocity of concierge communication. The privacy and quietness of the Casitas and the quality of their design are matched only by a very limited amount of properties worldwide.
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