Room was fairly clean but the hotel is old and a bit run down. The location of the hotel , downtown of Waterbury , is not great. We heard gun shots during the night , and did not feel safe walking around outside. Was told to park our car in the a specific parking lot that ”had surveillance.” All in all - an old hotel in a rough neighborhood. Will not be coming back
The facility was lackluster at best. It used to be great. Eco friendly was claimed for not doing daily room service. Hypocritical. There were paper plates, plastic serve where, and poorly working HVAC units. The organization was simply looking to cut down on costs. Similarly, I’ve seen better breakfasts at hotels that cost half as much. Vents in the bathrooms were nonfunctional. The window could only be closed from the outside. I look forward to posting this on yelp unless you make amends.
This hotel was nice. The bed in our room was very uncomfortable though. It was a king that slumped in the middle. Also didn’t like that there was no continental breakfast.
The room is large, comfortable, and a good experience. The surrounding oxygen is also sufficient. There is a supermarket nearby, which is also very convenient. I will continue to stay next time. It’s also very convenient to take the train to Manhattan, haha, perfect
The hotel is right in the school, the campus is very beautiful, it is the beginning of the school year, and the atmosphere of youth is everywhere. It is great to be young. The furnishings in the hotel are closely related to the school. The price is also suitable after the school starts, it is worth staying!
This hotel was booked when I took my children to school. The overall feeling was still very good. The service staff at the front desk of the hotel were particularly enthusiastic and the breakfast was very good.
The room is very new! It was newly opened in 2018. Especially the heater is set against the wall, which is much better than many previous hotels in the United States, where the heater is placed in the room, facing one of the beds. However, for a family of 2 adults and 2 children, the room is smaller than the hotel room suitable for family vacations. The hotel breakfast needs to be ordered at the bar, and the taste is still good! But because it is not a buffet breakfast, the courtyard brand is like this. It depends on personal preference. The hotel team service is very nice! Maintain the courtyard standard. There are several places suitable for working in the lobby on the first floor! If you are on a business trip, it is great! Thank you!
A very cost-effective hotel, although it has been open for a long time, the maintenance of the room was still very good at the time, at least the sheets were clean and comfortable. The double room is very large, there is a small entrance in the middle of the two beds, there is a certain degree of privacy, it is great for business trips and colleagues to share the room! The brand of bathing is Dove, and the taste is very like.
The only downside is breakfast, there is basically nothing to eat, and the back is eaten outside.
Love this hotel! The staff is very helpful. Rooms are very large because they are suites. Always relaxing and quiet
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7.4/10
It's in a remote location so Uber Eats to the rescue. Buffet breakfast was mid. Bed was super comfy. Staff very friendly. Hotel is old but will be undergoing refurbishment soon.
GGuest UserThe facility was lackluster at best. It used to be great. Eco friendly was claimed for not doing daily room service. Hypocritical. There were paper plates, plastic serve where, and poorly working HVAC units. The organization was simply looking to cut down on costs. Similarly, I’ve seen better breakfasts at hotels that cost half as much. Vents in the bathrooms were nonfunctional. The window could only be closed from the outside. I look forward to posting this on yelp unless you make amends.
The hotel room is great. The staffs are friendly. Environment is beautiful. The food in the restaurant at the hotel is delicious. We had a wonderful time.
I highly recommend this hotel! It's very clean, the facilities are not too old, and the breakfast is quite rich. Parking is $7 per night, which is a bit expensive! But overall it's a good stay
This hotel is really nice and clean. Its design is wonderful. The hotel service team is really nice and friendly. Also, if you arrive at the Train station, you could call their free shuttle service (it is operated by 15:00). The hotel lounge is wide and very cozy. We regret staying only one night at the New Heaven. It is really a recommendable hotel!!!!!!!!!!!!!!!!!!!!!! The room is also awesome. You can enjoy the harbor view in your cozy room!!! If I return to travel New Heaven, I will definitely choose this hotel.
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