Posted on Jun 8, 2026
Guest UserHonestly, we were very excited before arriving at this hotel, but after checking in, we found that the facilities were not what we had expected.
The entertainment options were very limited. Apart from the children’s water slides and having a drink at the bar in the evening, there was very little else to do. We booked the All Inclusive package, but unfortunately the food quality was quite average. Many dishes lacked flavour and were rather bland.
Although the food looked appealing and well presented at first glance, the actual taste was very disappointing. Most dishes were flavourless and lacked proper seasoning. The cooking quality was poor, and many items seemed badly prepared. For example, the French fries and hash browns were consistently soggy and soft rather than crispy, making them unpleasant to eat. The food may look good on display, but unfortunately it did not match the taste or quality we expected from an All Inclusive hotel.
What disappointed us most was the restaurant service. During a meal of approximately one hour, not a single staff member came to clear our plates. We constantly had to rearrange our table ourselves in order to make space for the next course.
The children’s pool area is also misleading. The pool with the slides is extremely shallow and not suitable for adults who want to swim. To use another swimming pool, guests are required to pay an additional €30. As a result, our family could not really enjoy the pool facilities together, as only the children could use the slides while the adults had nowhere suitable to swim.
The reception service was also disappointing. In particular, one staff member named Andrew (or a similar name) never once smiled or appeared welcoming during our three-day stay. We passed through reception many times and asked for information on several occasions, yet he always seemed unfriendly and uninterested. This significantly affected our overall impression of the hotel.
On a positive note, the room cleanliness was acceptable. However, we were surprised that no proper duvet or blanket was provided. Even though we travelled in June, the nights were still quite cool, and it was difficult to sleep comfortably with only a thin bedsheet. A proper blanket should be a basic amenity for guests.
Overall, this hotel did not meet our expectations, especially considering the price paid for an All Inclusive stay. There is certainly room for improvement in the food quality, restaurant service, facilities, and customer service.
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Price per night from:€187
Posted on Apr 16, 2025|Deluxe Garden View(2adults+1child)
Guest UserExcellent Family Stay in Ibiza with Minor Areas for Improvement
Our family recently enjoyed a wonderful 4-night stay at this 5-star hotel in Ibiza as part of a week-long holiday. Overall, we were extremely pleased with our experience and would highly recommend this hotel to other families visiting the island.
What We Loved:
Convenient Location: The hotel's proximity to the airport was a significant plus, making our arrival and departure smooth and hassle-free, especially when traveling with family.
Impeccable Cleanliness: We were consistently impressed with the high standards of cleanliness throughout the hotel, from our room to the common areas. This attention to detail truly enhanced our stay.
High-Quality Food: The quality of the ingredients used in the hotel's restaurants was evident in every meal. We thoroughly enjoyed the delicious and fresh food on offer.
Exceptional Staff Service: The staff members we encountered were all incredibly friendly, helpful, and professional. Their dedication to providing excellent service made us feel very welcome and well taken care of.
Areas for Improvement:
Restaurant Staffing: During peak meal times, we noticed that the main restaurants seemed understaffed, which unfortunately led to queues. Addressing this issue would significantly improve the dining experience for all guests.
Limited Daytime Activities: While this may have been due to our visit being in the off-season, we felt that there could have been more activities offered during the day to keep guests entertained.
Spa Inclusivity: We were a little disappointed that access to the spa was not included in the main room price, nor was there an option to add it as part of our package. Offering this as an inclusion or an add-on option would be a great enhancement.
Negative Aspects to Report:
We genuinely did not encounter any negative aspects during our stay.
Overall:
Despite the minor areas for improvement mentioned above, our family was extremely satisfied with our stay at this hotel. We believe that if these points are addressed, future guests will undoubtedly have an even more exceptional experience. We would certainly consider staying here again on our next visit to Ibiza.
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Price per night from:€344
Posted on Jul 19, 2025
Smurki0o
Exceptional Business Stay at PortBlue Pollentia – A Perfect Balance of Productivity and Relaxation
I recently had the pleasure of staying at PortBlue Club Pollentia Resort & Spa in Alcudia for a business trip, and I can confidently say it exceeded all expectations. From start to finish, the experience was seamless, relaxing, and incredibly well-suited to balancing work and well-being.
Facilities & Comfort:
The resort offers a unique blend of tranquility and professional amenities. My room was spacious, spotlessly clean, and equipped with a comfortable desk space and fast, reliable Wi-Fi – essential for any working traveler. The ambiance was quiet and calming, perfect for focused work sessions between meetings or calls.
Meeting & Work Spaces:
Although I didn’t host formal meetings, the resort offers excellent quiet zones and informal seating areas where I could take video calls and work without distraction. The staff was also more than accommodating in helping me find suitable spots to work comfortably.
Dining & Service:
The buffet and à la carte dining options were impressive, offering healthy and diverse choices to keep me energized throughout the day. The staff was attentive, friendly, and always willing to go the extra mile – whether it was arranging early breakfast or helping with printing documents.
Wellness & Location:
After long working hours, the resort’s spa, gym, and pool facilities were an absolute highlight. Being able to unwind with a swim or a sauna session made a huge difference in managing stress during the trip. The location, set between the bay and natural park, added an extra level of peace and beauty.
Overall:
PortBlue Pollentia isn’t just a leisure destination – it’s also an ideal base for business travelers seeking comfort, efficiency, and a touch of luxury. I wouldn’t hesitate to return for either work or leisure and highly recommend it to professionals looking for a productive yet restorative environment in Mallorca.
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Price per night from:€287
Posted on Jun 30, 2025
Guest User
Location:
The area is very quiet, which was lovely for relaxing. There's a bus stop just a minute's walk away, and buses run frequently, making it easy to get around. There are also a few local shops and restaurants nearby, which was convenient.
Hotel Staff:
The receptionists were absolutely lovely warm, welcoming, and caring from the moment I arrived. The cleaners were also friendly and did a great job. However, my room was located right opposite the cleaners’ cabinet on floor 4, and they would start slamming doors around 7 AM, which disturbed my sleep.
Room Experience:
My air conditioning wasn’t working when I first arrived, but it was fixed within 30 minutes by the generator technician, which I appreciated.
Restaurant & Food:
The restaurant staff on the last floor level especially the waitresses, were sometimes a bit too pushy, and a few would finish their personal conversations before serving( a bit unprofessional.) The restaurant food was a letdown. I ordered a pizza for €10, but it looked nothing like the photo and was highly disappointing.
On the flip side, breakfast was a standout plentiful, delicious, and beautifully presented. I’ve never had such a generous breakfast at a hotel. The breakfast staff were also amazing and attentive. Well done to them!
Facilities:
The swimming pool was great, and if you love swimming in the sea, this is the place for you beautiful access and views.
Solo Travel Notes:
I wouldn't recommend this hotel if you're a solo traveler looking to meet people. Most of the guests seemed a bit unfriendly, and as an ethnic minority, I experienced a few uncomfortable stares. This isn't the hotel's fault necessarily,.
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Price per night from:€190
Posted on Apr 28, 2024|Double Room with Sea View
Guest User“I recently stayed in a room with a sea view, which was quite nice and comfortable. However, I was disappointed to find that the bathroom lacked essential amenities such as a shower cap and hair conditioner.
The swimming pool area had comfortable sun beds that provided a great opportunity to relax, but the loud music played throughout the day was quite disturbing. It felt imposing to have music chosen for you, especially when you might prefer something different or silence.
The reception service was acceptable, though not exceptional. I found the women at the reception to be more friendly and accommodating.
Breakfast was a highlight of the stay, offering a wide selection of delicious options. The hotel’s location near the center of Ibiza is convenient, but the street where the hotel is located is frequented by lower-class locals, which can feel unsafe after 23:00.
While the street noise was not audible in the sea view room, I would strongly advise against booking a street-facing room. The lack of double-glazed windows makes it difficult to sleep, especially with a noisy supermarket nearby playing loud techno music late into the night, along with its rowdy clientele. Additionally, the restaurant was also noisy.
Furthermore, there are limited parking options available. The reception does not provide information on this matter, and the street itself does not seem to offer much parking, which can be a real problem if you plan to rent a car.
In summary, unless you plan on being out day and night and don’t require parking, I recommend avoiding the street view rooms due to the noise and lack of comfort.”
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Price per night from:€290
Posted on Mar 8, 2025
Guest User
Very comfortable bed and 10/10 pillows. Spectacular sea views, but it is not 500m from the centre, rather double that and there are also 121 stairs. Breakfast is €15 at the hotel. The jacuzzi is small and shared. The staff is very friendly except for the morning receptionists.
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Price per night from:€240
Posted on Jul 8, 2025
Guest User
I can’t recommend Invisa Es Pla enough for anyone visiting San Antonio, Ibiza! The location is absolutely perfect, just a 5-minute walk from the iconic Egg Roundabout and literally a stone’s throw away from Lidl, which is ideal for grabbing pre-drinks and snacks for the room.
The rooms have recently been refurbished and you can tell, everything feels fresh, modern, and well thought out. The air conditioning worked perfectly (a must in the Ibiza heat), and the shower was spacious with great water pressure. Spotlessly clean throughout, both in the rooms and the rest of the hotel.
The hotel offers plenty of amenities, but the real standout was the friendliness of the staff and the breakfast. Honestly, one of the best hotel breakfasts I’ve had. A full English is available, along with freshly cooked fried eggs, pancakes made right in front of you, omelettes to order, crispy churros, a wide variety of fresh fruits, cheeses, and meats. To top it off, they offer a great selection of fruit juices, hot drinks and water, all fresh and replenished constantly.
The pool setup was also excellent. There are two pools: one quiet pool for relaxing and unwinding, and another livelier one with a DJ and a great atmosphere. The pool bar made grabbing drinks super convenient, whether you’re chilling or getting the day started with a cocktail.
All in all, Invisa Es Pla strikes the perfect balance between fun and relaxation. Clean, comfortable, and well-located, it’s the ideal base for your Ibiza holiday.
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Price per night from:€167
Posted on Jul 5, 2025
Guest User
Located a bit away from the ”Ballermann” area, this hotel offers good value for money, especially with the all-inclusive option. It can get a bit noisy with partying crowds. Overall, it's worth recommending for the price, but don't expect a 5-star hotel.
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Price per night from:€178
Posted on Jan 8, 2025|Deluxe Double Room with Artemis Sea View
Guest User
Wow, where to begin. My husband and I brought our 3 year old to Mallorca after moving half way across the world. It was our first break from craziness in a year, and we were lured by the direct flight from our city to visit Mallorca for a week after Christmas. I found the Elba Sunset after doing a bit of research on where to stay on the island. First, and most importantly, I want to say an immeasurable thank you to the entire staff of the Elba. When I say, I could not have imagined how relaxing, joyful, kind, thoughtful, and generous the staff of this establishment could be, I mean it. They are all truly, truly amazing. (Apologies in advance if names are spelled incorrectly!).I specifically want to thank Marta, Elise, Adrian, Christiane, Henry, Paula, Pedro, the whole cleaning staff, and truly every person I encountered there, for making this vacation, one we really desperately needed, so wonderful. Our son Hugo was embraced and coddled by everyone he met, and was completely accepted and showered with love wherever we went in the hotel. Speaking of the hotel. We were there in the off season, and I cannot recommend it enough. The stunning location, the sun, the bright spacious room with a beautiful sea view, the pool (albeit freezing...not that my husband and son cared!), the spa, and the restaurant overlooking the water. 100 out of 10 for the people who make the Elba Sunset the magical place that it is. Much love xx
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Price per night from:€261