Alessio from the reception was incredibly kind and attentive. He noticed how exhausted we were after traveling and generously upgraded our room to a luxury room for free. This small gesture made a big difference. Highly appreciated!
Nice hotel. As you are used to from Van der Valk Hotels. Unfortunately there was heavy construction work which had a negative impact on the stay. However, the employees tried very hard to make the guests as pleasant as possible. They did a great job!
The hotel was advertising with a swimming pool, and at the arrival we heard it was closed and converted into sports room, both were not accessible now, which was very sad, and the bathroom was not very clean and well maintained.
The comfort of the bed was great, and the dinner in the restaurant was very good.
In fact, it is quite a simple hotel, with wooden floors, thin quilts, no slippers, no kettle, no refrigerator. There is central air conditioning, but I want to adjust the temperature to a higher temperature. It can only be 26 degrees. The toilet is tiled. Don't walk barefoot when in the water, as it's easy to fall. If you don't have a toothbrush or toothpaste, you need to bring your own slippers. The bathroom has three-in-one shampoo and conditioner, as well as a hair dryer and WI-FI. It's on the small sign at the front desk. I took a picture. Yes, there is the train station opposite, which is very convenient if you want to go to the center of Brussels.
The hotel is conveniently located: in the very center of Charleroi on a pedestrian street. True, it was not easy to find the hotel, we walked around the center for a long time until one of the locals told us that the hotel is located on the territory of a large shopping center. It is about 7 minutes walk to the railway station and the shuttle stop to the airport. By taxi to the airport is 15 minutes and cost us 35 euros.
The rooms are spacious, but already very tired. There is a kettle and a refrigerator. The windows in the room do not open. There is air conditioning. We had a room with a view of the square.
We did not take breakfast and did not use the bar services.
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GGuest UserThe hotel is conveniently located: in the very center of Charleroi on a pedestrian street. True, it was not easy to find the hotel, we walked around the center for a long time until one of the locals told us that the hotel is located on the territory of a large shopping center. It is about 7 minutes walk to the railway station and the shuttle stop to the airport. By taxi to the airport is 15 minutes and cost us 35 euros.
The rooms are spacious, but already very tired. There is a kettle and a refrigerator. The windows in the room do not open. There is air conditioning. We had a room with a view of the square.
We did not take breakfast and did not use the bar services.
LLizzy1808Alessio from the reception was incredibly kind and attentive. He noticed how exhausted we were after traveling and generously upgraded our room to a luxury room for free. This small gesture made a big difference. Highly appreciated!
GGuest UserLovely, quiet and very clean. Beds pretty comfortable too and you have access to drinks if you fancy until 1am. Breakfast only starts at 7am but that might be because i went off-peak season. Staff are helpful. Breakfast is okay but would like to see more savoury options. (no hot breakfast available) Very close to the train station so easy to travel during the day, but the hostel is down a bit of a back street so was a little difficult to find at first. Overall a good stay and would recommend for travellers!
AAnonymous UserClose to Brussels South Charleroi Airport. We requested hotel shuttle which was 10 euro per person and were sent to hotel in 15 minutes. The bathroom is kind of small, except this all is good.
SSunweld SarlVery close to the main street. Clean an beautiful inside.
This is a fitness center at the ground floor but we haven't made use of it.
It was amazing to see my name on the TV when I stapped into the room. The reception is very friendly and provided service at a professional way.
Highly suggested.
SSinclair VassPretty family hotel with a simple but tasty breakfast. Parking not clear when you arrive but just go a bit past the hotel and there is free parking on the left hand side (seems to serve some apartments but no signs saying you can’t park).
Staff are great 😁
AAndréNice hotel. As you are used to from Van der Valk Hotels. Unfortunately there was heavy construction work which had a negative impact on the stay. However, the employees tried very hard to make the guests as pleasant as possible. They did a great job!
GGuest UserThe hotel was advertising with a swimming pool, and at the arrival we heard it was closed and converted into sports room, both were not accessible now, which was very sad, and the bathroom was not very clean and well maintained.
The comfort of the bed was great, and the dinner in the restaurant was very good.
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