Posted on Feb 25, 2025
Guest UserFEEDBACK FOR BOTH HOTEL AND TRIP.COM. Overall hotel stay was very good. However, hotel employee during checkout was inexperienced and was not trained by hotel. Also trip.com has NOT did NOT educate and communicate to the hotel that Trip.com is a legitimate online company, and when trip.com sends a prepaid reservation, customer HAS FULLY PAID FOR STAY. This lack of communication by trip.com and incomplete training by hotel management, left a BIG GAP in employee delaying checkout. Hotel employee never heard of Trip.com and was in a dilemma whether to charge me again in spite of stay being paid in full. This caused me excessive delay, and spoiled the entire stay experience. Hotel in all other aspects was excellent and world class.
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Price per night from:KRW 123,043
Posted on Jun 15, 2025
Guest User
As a frequent traveler, choosing a hotel is very important to me. I rarely comment, but I have to comment on this hotel:
First of all, when booking the hotel, I asked for a quiet room, but after I checked in, I found that my room was facing the intercity railway and running until 12 o'clock, the room was very noisy. After calling the front desk, they asked for a room change, they said it would take 20 minutes, but I waited 20 minutes and they still didn't arrive. When I called again and asked for a replacement immediately, they could make a resolution in three minutes, proving that they didn’t really care what the customer felt.
Secondly, after arriving in the new room, the lamp in the room was bad, and I waited again for 30 minutes to change the lamp.
Finally, when ordering, order a vegetarian dish, the first time the waiter forgot to order, after the second order urged them three times, after waiting for an hour and a half, the vegetarian dish finally came up, but I have already finished eating. The hotel staff said that I was sorry that I could exempt the order, but I didn't ask for the order, I just needed to return the dish. The next morning, the chef waited for me in the restaurant and said that I was very sorry and sent a small gift. I am very grateful for this, but it still means that the hotel's dining service is very slow, which seriously affects the time of the guests.
Hope the hotel can make improvements!
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Price per night from:KRW 137,609
Posted on Mar 26, 2026
Kingfeet99
Excellent hotel experience from start to finish. The service was outstanding, the rooms were very clean and well maintained, and the overall atmosphere was welcoming and comfortable. Everything exceeded expectations — highly recommended and would happily return anytime.
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Price per night from:KRW 137,391
Posted on Sep 8, 2025
akash
I stayed here business meeting. Location is very good and plenty of food options nearby. Hotel is also decent and I liked breakfast a lot
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Price per night from:KRW 67,826
Posted on Aug 25, 2025
Sultan AMS
The overall experience was surprisingly great. I previously stayed at the Lalit in New Delhi, and I was not impressed with their service. But this is the first time, I am staying at Leela.
The rooms were big, and the service was top-notch right from the entrance all the way to the room.
Special thanks to Hussain, the main door *** who always with his welcoming smile, Namal and Tulika the receptionist who were very welcoming with their ittar and guidance, Dorothy the waitress who made sure we were well taken care of with a smile and finally Rumanika the room cleaner who cleaned our room especially well and ensured every part of the room is cleaned thoroughly during our stay. Lots of names to mention but I managed to remember only a few of these names. I know this is a new hotel and I believe they will continue to keep this service, cleanliness, and hospitality. Thanks again for the wonderful stay at your hotel and we were very happy with our stay.
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Price per night from:KRW 183,696
Posted on Dec 28, 2025
AsadSayed
I loved the fact that I was greeted with a smile and an amazing check in and check out service. The only issue was that the breakfast service did not give me a 5 star feeling with people running around and inadequate places to sit. Stood there for 30 mins to find a seat and everyone was running everywhere. Inspite of paying for the breakfast I did not go the remaining nights.
Apart from this everything was amazing and perfect
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Price per night from:KRW 89,130
Posted on Sep 25, 2025|Premier King Bed With Pool View And Lounge Access-Happy Hours 6:30 Pm To 8:30 Pm
陳賢文The restaurant's service and quality are pretty bad. I was sitting in the restaurant for more than 5 minutes without any service during dinner time. About at least 30% of cousins are either empty or nearly empty. Based on the 5-star hotel, it is very poor service and quality.
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Price per night from:KRW 141,304
Posted on Dec 22, 2025
Taranjitkaur1102
I had a very pleasant stay at Courtyard by Marriott, Hyderabad. The overall experience was comfortable and well managed, from check-in to check-out. The staff were courteous, helpful, and always willing to assist, which made the stay smooth and stress-free.
The room was clean, spacious, and well maintained, with all the necessary amenities. Housekeeping standards were excellent, and the environment felt safe and relaxing.
The food was a highlight of the stay. Breakfast had a good variety, catering to both local Indian and international tastes. The quality of the food was very good, fresh, and well presented. The restaurant staff were attentive, and service was prompt and professional.
Overall, it was a satisfying experience, and I would definitely recommend Courtyard Hyderabad for both business and leisure stays.
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Price per night from:KRW 77,609
Posted on Jul 2, 2025
CCM01233
A stunning hotel with outstanding service. The main palace building is stunning and historic. The stay includes a free tour, yoga, traditional concert, and afternoon tea. Dinner was very nice, although expensive, and you are not able to order food from outside. However, as a special treat, I was happy to pay and the food was great. Award winning food.
The hospitality was outstanding, and all of the staff went out of their way to be helpful. At breakfast, there was live music, and they even offered me a champagne breakfast. The complimentary horse and carriage arrival was an added great surprise.
Highly recommend staying here. I've been fortunate enough to stay at a few different Taj Hotels across India, and this was by far the best one that I have experienced. I did not want to leave!
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Price per night from:KRW 397,391
Posted on Jul 11, 2026
THAIF MAJEED
Enjoyed the stay, facility good, room items was missing and have to request for items ,
Online booking , confirmation we have to submit and request for breakfast , and receptionist have to get approval from manager every time ,
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Price per night from:KRW 31,957