Posted on Feb 12, 2026
PockyBackpack
During winter, the road for the last 800 meters before reaching the hotel is closed, and you must walk in. Guests need to park at Okama Onsen first. Before arrival, you are required to inform the hotel of your check-in time so that a staff member can guide you on foot to the property. The staff will help carry your luggage, but if you have many bags, it’s best to inform them in advance.
The highlight of this stay is definitely the walk to the hotel. You walk deep into the forest along towering walls of snow on both sides, and eventually discover the onsen hidden in the woods. It feels truly special and secluded.
The lobby area is not very large, and the number of staff is quite limited, but overall the service was very good. Dinner was served at a counter bar, and the chef was extremely friendly and spoke good English. The receptionist at the lobby, who is from Taiwan, speaks English, Chinese, and Japanese fluently. She explained everything clearly, helped carry our luggage on the way out, and even assisted with clearing snow off our car.
Personally, I found the public onsen area to be a bit disappointing. The floor was icy and slippery, which felt somewhat unsafe. However, the private onsen in the room was excellent — very private, spacious for an in-room bath, with a beautiful view and wonderfully fragrant mineral water.
The room itself was spacious, quiet, and peaceful. Mobile signal does not work inside the hotel, but the hotel provides Wi-Fi, which was stable and fast.
Both breakfast and dinner were very good, and the hotel responded to emails and accommodated our special dietary requests, which we really appreciated.
The only regret was that the snow was extremely deep during our visit, making it hard to fully see and imagine the surrounding scenery.
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Price per night from:SAR 1,348
Posted on Oct 26, 2025
Guest User
It was very beautiful and the room was large and very comfortable. There is no pass shower in the room, but there is a large communal bath and I was able to enjoy the feeling of a hot spring. The staff was kind and polite. I would like to stay with breakfast next time.
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Price per night from:SAR 132
Posted on Jan 4, 2026|Japanese-Style Room
Guest User
Although the hotel's decor is dated, the facilities are well-maintained and have everything a traditional onsen ryokan (hot spring inn) should have, and the equipment isn't outdated. The onsen has both indoor and outdoor sections, but in winter the outdoor temperature isn't high enough, so only the indoor onsen is available. The onsen has white floating debris and smells of sulfur, just like the Kaniba Onsen (crab farm) 😂. The hotel is family-run, but the owners haven't neglected service despite its age; on the contrary, you can feel their efforts to provide guests with the best and most up-to-date amenities in many details. I've been to many onsen ryokans in Japan, and while the facilities aren't as modern as some, they're comparable to established ones. Most importantly, I felt a strong sense of hospitality, which was very touching. I would definitely come back if I have the chance.
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Price per night from:SAR 283
Posted on Apr 21, 2025
M311636****
Service: The service was impeccable. We booked a one-night stay with two meals, and the hotel staff were already waiting for us at the station to pick us up. Because we arrived late, they even held our dinner reservation for us! Our train was cancelled the next day, and the hotel staff patiently explained how to take the bus and provided a timetable. They even drove us to the bus station – the service was excellent, and all of this was free!
Cleanliness: Very clean.
Environment: The hotel is next to a beautiful, pristine forest! The hot spring environment and water quality are top-notch, perfect for honeymooning couples! The tap water is drinkable and tastes incredibly sweet!
Service: The service was the best I've ever experienced at a hotel.
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Price per night from:SAR 497
Posted on May 7, 2026
旅遊N次過客The hotel service was good. Booking the timed shuttle bus service was very convenient! Our room was in the East Wing, which required carrying luggage up a few steps before being able to take the elevator to the room. This aspect needs improvement. The room itself was very spacious and comfortable. Both breakfast and dinner were buffet style, offering a wide variety of dishes, including local specialties. After 9 PM, dandan noodles were available as a late-night snack. The public hot spring bath was also quite nice!
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Price per night from:SAR 140
Posted on Jun 26, 2024|Basic Shared Dormitory
屋久浩典I was leaving early the next morning, so I searched for a good value place to stay without meals and found this place. It's a little far from the station, but I was able to relax in the bottom bunk of a bunk bed.
There's a kitchen, microwave, cooking utensils, etc., so I think it's suitable for people who want to do a lot of things themselves.
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Price per night from:SAR 104
Posted on Mar 26, 2026|Main Building Standard Floor Twin Room Non-smoking
Man0210I had a very pleasant stay at this hotel in Japan. One highlight was how fast and efficient the hotel check-in process was. And the overnight parking is available at a nearby building for ¥1,000.
The room was considered spacious compared to typical hotels in Japan, which made the stay very comfortable. They also provided all essential amenities.
Breakfast was another plus, offering a wide variety of delicious options to choose from.
Overall, it was a comfortable and convenient stay, and I would definitely recommend this hotel.
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Price per night from:SAR 211
Posted on Nov 11, 2024|Double Room
PaulGXThis hotel is right next to a underground rock concert shop. It has frequent tenants who played there or attend the concerts there. If you are driving , you won’t be able to get their parking slots as it mostly reserved for the regulars. The nearby parking lots charges 400 Y from 4pm-8am so if you arrive shortly after check in time and decide to head out early the next day, you may use the 2 carparks that is right beside the hotel. If you can’t make it in time, the hotel cheapest parking option is behind Lawson where they have monthly season parking lots. It’s 600 yen per night from 3pm to 10am.
room wise, price to value is below average probably becos of high demand in the vicinity. As for cleanliness, can be better improve. My aircon filter and air filter machine was producing really moldy and smell air , probably from previous guests who sweated in the room. Was a big turn off lucky I came during autumn, can just open the window to get cold air in.
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Price per night from:SAR 146
Posted on Apr 6, 2025
YIN
First of all, I booked this hot spring hotel on Saturday and it cost me 33,600 yuan. I thought I could live in a big room, but everything became a mess after two sleeping mats were laid out at dinner time. We couldn't open our luggage because there was no place, and we had to jump to go to the bathroom because there was no way to go. I was really angry. I booked this hotel because it is a LA VISTA group, but the food, both the ingredients and the taste are worth the price. There are also many snacks, water, Yakult, and fresh milk in the lounge after the hot spring, but there is no juice. This is what I find strange. In addition, we often pass by the counter, and the waiters treat you as air. Anyway, the way of this hotel is to come and go. Just now we checked out and put on our shoes, and they turned around when we said byebye, and didn't even come to the door. Am I really expecting too much?
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Price per night from:SAR 939
Posted on Nov 17, 2024|Standard Twin Room Non Smoking
EddieGPrevious night was a happy one. Stayed a further 2 nights. Housekeeping staff did an excellent job. So did the front office and other staff. The restaurant staff were also helpful with our enquiries and went out of their way to give us advice. Unfortunately upon check out there was an unusual room charge transaction to our debit card supposedly fm Richmond hotel. Both front office and my side could not solve the discrepancy. The hotel provided all help necessary for me to resolve the matter in due course. Hopefully the matter will be resolved eventually or we will end up with paying a further 500 sgd for our stay.
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Price per night from:SAR 157