The hotel is near the airport, an easy 20-minute walk if the weather's good. On a snowy day, we opted for the bus to the airport, which was super convenient. The hotel was quite busy overall, and breakfast started at 6:30 AM, the earliest I've seen in Norway! The breakfast selection was actually quite varied, though the layout was a bit cramped. You do need to return your own tray. The coffee machine was very easy to use. There's also a stunning observation deck right next to the breakfast area.
Hygienic level is normal
The hotel location is pretty good
There will be a bus to the airport within a 4-minute walk
It takes 6 minutes to walk to the world's northernmost McDonald's.
(28/10/2024)
Service is also very good
Front desk staff smiling
Free Waffle making materials were provided on the day we stayed.
It's a pity that we were almost out of batter when we got back.
The facilities are also normal
The only thing that can be improved is the smell of the hotel room
There will be a (moist?) smell
It's incredibly hard to find a hotel of this quality at the same price point abroad! Facilities: The room is more than spacious enough at 65㎡. Cleanliness: The hotel is very clean and tidy, with no strange odors. Environment: Absolutely beautiful. If you're lucky, you can even see the Northern Lights directly from your room. Service: Warm, hospitable, and very polite.
Stunning full sea view resorts we had… resort are clean. We stay for 5 nights. Daily breakfast is good… staff & reception are friendly, courtesy & helpful…. Beautiful scenery around the resorts…& we are lucky , 2 of the night we witnessed auroras northern lights right from our resort balcony… amazing with the beautiful stars…..but most importantly to stay here you must drive…
The hotel is very clean, it is well located, near the beautiful fjord and walks. The hotel offers a free parking, a Joker for the courses and a pub a few meters away. Communication via the trip is good, responses are quick. The only bemol was that I had to book this hotel of months in advance, mainly for its restaurant, because the other hotels around it did not have a shared kitchen. The restaurant was closed for maintenance, so I had almost nothing to depane, because the joker was already closed when we arrived. I would have thought of lower prices on the reservations because of the maintenance of the restaurant, it's a pity.
I have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining.
Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!
The location is amazing! All the pick up spots for the activity were 3-10 mins walk. However, the nightmare started when we got to the room to realise that the bin was full….
We tried to talk to the front desk but it was late in the afternoon and we were told no one from room service is there and we can’t change room cos they full….
Even though the next day in the morning a bus full of tourists came and I don’t believe that many checked out in few hours
Again location is good, but it is not a cheap price you’re paying for the bare minimum of cleanliness
Suitable for two families, you can show your skills in the apartment kitchen to improve food; the supermarket is opposite the apartment; the black pizza on the side of the supermarket tastes good. The room can also overlook the Red Church on the mountain.
The room was very clean and large. We arrived later than dinner time and communicated with the hotel staff in advance, and they still left us a sumptuous dinner. The breakfast was delicious and the front desk staff was very friendly and welcoming
The room was a little unexpectedly small, but the hotel staff was very warm and thoughtful, and the breakfast was also good. If I had to make a suggestion, it would be that you need to use a card to lock the door, which is not common in other hotels, and it is easy to close the door and leave. In short, it was a very good stay experience
Very Good
131 reviews
8.6/10
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8.5/10
Very Good
The location was amazing, truly close to the city center. Breakfast was great more than we expected. Me and my friend enjoyed 3 nights staying here so much!
The breakfast was fabulous, with plenty of choices including non‑gluten options. The room was a decent size and very clean. The location is convenient — within about 15 minutes you can reach many shops and restaurants. If I return to Tromsø, I will definitely stay at the Dock again!
We really enjoyed our stay. The location was great and the sauna with a view was amazing. Breakfast and dinner are provided. They even saved us portions on the first night as we arrived just after the restaurant closed. The receptionist was super friendly and helpful. Thank you!
very good location, short walk from where most tours would pick up their passengers. staff were helpful and friendly. excellent breakfast, fika and dinner also included. will book again 😊
Best hotel best spot. Although room is small but enuff for 2 of us to cook our own meal. Manage to see the aurora 3 nights in e hotels. So lucky! No aircon but weather is cool enuff. Parking right outside my cabin and EV charging area is just 2 min away from your cabin. Would recommend everyone to book tis hotel when staying in tromso.
Excellent stay at Moxy. Amazing view from the room, staff were really kind and accommodating. Th beds were comfortable. Would highly recommend and would book this place again. Close to the airport and great transport links to get into the city.
I had an efficient check-in. The staff are friendly and the buffet breakfast is well worth the money. I also like the bar area opposite the front desk where guests can lounge around and sip coffee/tea for free.
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