The location is very convenient, right off route 1 south. We arrived very late and with the incorrect booking date. The lady at the service desk was extremely helpful and managed to rebookd a room at the spot. Thank you to trip.com.
They also allowed us to have a late check out. Again have to praise the friendliness of the service desk.
The room assigned was not set up properly so we got an upgrade.
Room is clean by there are no slippers, no shower cap, tooth brush etc. Kind of disappointed.
There were several fees that I didn’t expect such as $31 resort fee. $15 early check in fee for checking in at 2:00 rather than 4:00 and $10 for parking.
The place also needs updating. Two beds were standard size not queen size.
Al things considered I would not be inclined to go back.
In addition to the price is OK, everything else is average. And the bed has a mites, and I have been allergic for 2 days. However, hotels in the United States are generally old. So there is nothing to ask for.
This hotel feels a bit like an old car, but it's a decent option for a layover near Newark Airport. They offer an airport shuttle, though it doesn't run very frequently. The breakfast was particularly bad, and the plates looked like they weren't even washed properly. I even overheard a Chinese gentleman in the restaurant constantly complaining about it.
Even though I arrived around noon, I was able to get my room right away. The staff were very pleasant and never made me feel uncomfortable with any overly attentive attitude. Their service felt natural and genuinely kind.
The price was higher than other airport hotels, but I chose this one because it is located inside the airport and I had read that the shuttle buses run frequently. In reality, this part did not meet my expectations. The shuttle bus from the airport took quite a long time to arrive, and the shuttle to the terminals was divided by terminal, which caused additional waiting time. Compared to other airport hotels, it felt like everything took more time.
Since you can actually see the terminal from the entrance, I found myself wishing it was possible to simply walk there
The room is small and it is not convenient to put the suitcase.
The toilet is clean, but the shower head is not easy to use. After adjustment, the water still sprays everywhere.
The hotel has a rich breakfast
Stayed over to see a show. They were sold out but we got the room through trip.com. Corner room was spacious, clean and had a great shower. Bathroom hair dryer wasn't working but they left an extra one. Got in later than we wanted due to traffic, went to the show, met with friends and ate late at night. Great selection available for late nite food. Burger was excellent (I'm picky about burgers). My only complaint - I thought the venue was too cold. Love that Hard Rock offer both smoking and non smoking rooms. I hate getting a room that has been smoked in.
Good breakfast. Free parking on weekends until 10:30. Second stay. Spacious room. Very convenient to the mall next to the hotel. Highway 1 is at the doorstep. Convenient to everywhere. Worth recommending
Very Good
51 reviews
8.9/10
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7.0/10
GGuest UserI stayed at this location twice during my trip & had different experiences based on the person at the front desk. The hotel has a shuttle but it only runs certain hours; therefore, if your flight is late and the front desk doesn’t care, you are left stranded in finding a way to the hotel. The first person rounded up a shuttle for pick up, the second person said I just needed to find a way there (which was very expensive).
The breakfast was hot coffee and bags of tea & hot water, instant packs of oatmeal and grits (when not hoarded by other guests), individually packaged chocolate & plain muffins, and granola bars. It’s something, but definitely not my first choice.
This place is not the best nor the worst so if you want a definite shuttle, choose a closer location.
CCRodOk so first let me just say for the price we paid on the days we went. It wasn't horrible. I would go back BUT YMMV so this was my experience.
Location was great. Right on the boardwalk and an easy walk to Hard Rock when we went to the concert.
Service was meh. The only time I had a friendly anyone in the establishment was the woman who checked us out. Everyone else that we interacted with were either disinterested or perfunctory. No help on where to find our rooms, no help on any services offered. We didn't even get the annoying (did you want to sign up for our card?) that you get in ****** hotels. I guess that was a plus.
From my understanding we were on the ”older side” of the establishment. But regardless, staying on an entire floor that says non smoking it smelled of smoke. both cigarettes and ****. I don't care if you do either but I do care to smell either in my room or right outside my door (defeats the whole purpose of non smoking). Everything is dated which is whatever. but the blinds didn't work the coffee maker wire was too short for the ”dresser” so you had to keep moving it to the nightstand to use it. The room itself was relatively clean although the back of the nightstands hadn't been touched in a long time with all that accumulation of dust. Its design is just...weird. like so much random open area. I guess you can dance there lol. The ”dresser” didn't have drawers it had...like cubby holes. We didn't use them seemed pointless. I didn't even bother with the tv it was too far away and faced away from any sitting area (again weird layout).
The ****** itself was ok. Nothing crazy although I did like that rotating bar they had. But again. EVERYWHERE just reeked of smoke. To use a comparison, at Hard Rock when you were on the ****** side sure people smoked there (i get it) but the hotel side of things smelled clean refreshing and airy.
In the end, manage expectations and you'll be fine. If you are a smoker I am sure you will be fine too. If all you plan to do is sleep there its fine (although we were on the 7th floor and could still hear the music bumping below but the music was good so w/e lol) It works, again its not horrible. Its definitely 2.5-3 star range.
Wwolfsvane**⭐️⭐️⭐️⭐️⭐️ | A Truly Exceptional Stay — Beyond Expectations!**
From the moment we arrived at \[Hotel Name], everything was pure perfection. The check-in process was seamless and welcoming — we were greeted with a smile, a refreshing welcome drink, and helpful staff who made us feel at home instantly.
**Room:**
Our room was spotless, modern, and elegantly designed, with a breathtaking view of the city skyline/ocean/mountains (customize as needed). The bed was heavenly — I honestly had the best sleep I’ve had in months. The daily housekeeping was consistent and thorough, and small details like the nightly turndown service and complimentary bottled water made a big difference.
**Amenities:**
The infinity pool was a highlight — clean, relaxing, and never too crowded. The gym was well-equipped, and the spa treatments were heavenly. We also appreciated the fast Wi-Fi and convenient business center.
**Dining:**
Breakfast was a daily treat! The buffet had everything from fresh tropical fruits and artisan pastries to made-to-order omelets and local delicacies. We dined twice at the in-house restaurant, and both meals were five-star quality — beautifully presented and incredibly flavorful.
**Service:**
What really sets \[Hotel Name] apart is the **exceptional service**. Every staff member we encountered — from the concierge to housekeeping — went above and beyond to ensure our stay was comfortable. Special shoutout to \[Staff Name, if applicable] for their kindness and helpful local tips!
**Location:**
Perfectly located near top attractions, restaurants, and shopping areas, yet still quiet enough for a restful sleep. It felt like the best of both worlds.
**Final Thoughts:**
I’ve stayed at many hotels around the world, but \[Hotel Name] genuinely stood out. Whether you’re visiting for business, romance, or a family getaway, this hotel offers outstanding value, comfort, and luxury. I wouldn’t hesitate to stay again — in fact, I can’t wait to return!
TThomasBGIt was the clean, quiet and easy to get to after a late evening flight place I needed so I’m more than happy I chose it. However in Europe or the Middle East Holiday Inn hotels just looked better than and feel better - that’s why I don’t give it 5*.
EEsan&EdwardThis hotel feels a bit like an old car, but it's a decent option for a layover near Newark Airport. They offer an airport shuttle, though it doesn't run very frequently. The breakfast was particularly bad, and the plates looked like they weren't even washed properly. I even overheard a Chinese gentleman in the restaurant constantly complaining about it.
MmarinkiEven though I arrived around noon, I was able to get my room right away. The staff were very pleasant and never made me feel uncomfortable with any overly attentive attitude. Their service felt natural and genuinely kind.
The price was higher than other airport hotels, but I chose this one because it is located inside the airport and I had read that the shuttle buses run frequently. In reality, this part did not meet my expectations. The shuttle bus from the airport took quite a long time to arrive, and the shuttle to the terminals was divided by terminal, which caused additional waiting time. Compared to other airport hotels, it felt like everything took more time.
Since you can actually see the terminal from the entrance, I found myself wishing it was possible to simply walk there
EEndlesssideThe location is still very convenient, and the facilities are okay. It is suitable for families traveling with children. It has a microwave and a refrigerator, which is very convenient for hot food.
JJulia JohannaThe proximity to the airport is ideal. There's a large mall right next door, which is within walking distance. The front desk staff were rather unfriendly and seemed uninterested. The airport shuttle is advertised to run every 30 minutes. However, at 4:45 AM, we had to wait for over 20 minutes. After our checkout, the man at the front desk had disappeared and didn't reappear. Another woman, who was also waiting for the shuttle, ended up calling a taxi because she couldn't ask anyone at the reception when or if it would arrive. The shuttle driver was also very unfriendly and didn't help with loading our luggage. Overall, the service was far from customer-friendly. What a shame.
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