Sultan Mahmud Airport (TGG) Arrivals and Departures

Sultan Mahmud Airport FAQs

• How far is Sultan Mahmud Airport(TGG) from downtown?

  Sultan Mahmud Airport(TGG) is about 6.6 km from downtown.

• How many flights per day fly out of TGG?

  On average, Sultan Mahmud Airport(TGG) has 14 departure flight(s) each day.

• What are some popular domestic flight routes departing from Sultan Mahmud Airport(TGG)?

  ؜Popular flight routes from Sultan Mahmud Airport(TGG) include Kuala Terengganu⇒Kuala Lumpur, Kuala Terengganu⇒Kuala Lumpur, Kuala Terengganu⇒Penang, Kuala Terengganu⇒Johor Bahru, Kuala Terengganu⇒Kuching, Kuala Terengganu⇒Kota Kinabalu, Kuala Terengganu⇒Langkawi, Kuala Terengganu⇒Miri, Kuala Terengganu⇒Alor Setar and Kuala Terengganu⇒Labuan. are the most popular domestic flight routes.

• What airlines fly out of Sultan Mahmud Airport?

  Airlines operating at Sultan Mahmud Airport include: AirAsia Berhad (Malaysia), Malaysia Airlines, and Firefly.

• How long does it usually take to go through immigration after arriving at Sultan Mahmud Airport?

  For international flight passengers, it usually takes about one hour to complete immigration procedures and collect luggage at Sultan Mahmud Airport. For domestic flights, no immigration procedures are required at Sultan Mahmud Airport, so the time will be shorter.

• How much time should I reserve between two connecting flights at Sultan Mahmud Airport?

  It is recommended to reserve at least two and a half hours for connecting flights, especially when transferring to an international flight. Connecting flights may require going through customs, collecting luggage, and checking in for the next flight. In addition, you may need to go to another terminal or the travel time within Sultan Mahmud Airport may be longer than expected—these factors must be taken into account.

• How early should I arrive Sultan Mahmud Airport before my flight?

  If you are taking a domestic flight, check-in and baggage check services usually close one hour before the scheduled departure time. For long-haul international flights, these services close one and a half hours before the scheduled departure time. It is recommended to arrive at Sultan Mahmud Airport two to three hours before takeoff.

• What to do if my flight is cancelled?

  If you haven't arrived at Sultan Mahmud Airport yet, you can use Trip.com to select the itinerary you need to modify and see if you can take the next flight or apply for a refund. When submitting, if the modification/refund fee shows $0, it means the order meets the airline's modification or refund policy. Please confirm whether to proceed with the modification or refund, as once submitted with a clear fee, it cannot be reversed. If you are already in the departure hall of Sultan Mahmud Airport, please go to the airline's counter and communicate directly with the staff.