GGuest UserOverall service was excellent especially Mr Aviet, duty manager. I highlighted to him that there was no view at all in my room; the mirror was stained and the tap water splashing when turned on. He immediately came to my room and gave options for a change. He swapped my room on the same floor with a nice view on the second day for the rest of my stay.
The breakfast every morning was a good spread and the staff team worked well in harmony.
Overall, good experience with excellent both front desk and F&B. We
Nn0tnitThe price was incredibly reasonable, the location was superb, I was also impressed by the hotel's facilities, which were clean and well-maintained. Overall, it was a wonderful experience, and I would definitely stay there again!
AAnonymous UserNice staycation at one of the 4-star hotels in the heart of Semarang, near Simpang Lima. It's a cool new hotel, clean, and has a strategic location. Right next to the hotel, there are plenty of food options, like Tegal goat satay and authentic Semarang Hapkie noodles, plus a Superindo supermarket across the street.
I often stay at this hotel chain for business trips. The breakfast menu has a good variety, including dim sum. The only downside is that the rooms don't have wardrobes, drawers, or anything like that, so there's no space to store belongings.
One more important thing: please offer more attractive big discounts so I'll always book through vendors like Trip.com.
WWilly遊印尼🌟 Rating: 4.5 / 5 | A classic, well-established hotel with an excellent location and attentive service, perfect for both business and leisure!
✍️ Review:
My stay at Novotel Semarang was very satisfying overall; it truly lives up to its international brand reputation, with all aspects performing above average.
Excellent Location: The hotel is situated in a prime location in downtown Semarang, offering incredibly convenient transportation access to the Old Town (Kota Lama), popular attractions, and shopping malls. It's a top choice for both business travelers and tourists.
High Standard of Service and Dining: The staff were exceptionally warm and professional right from check-in. I especially want to praise their breakfast – the variety was impressive, with a wide selection of local Indonesian flavors and Western dishes, all prepared with great care.
Well-Equipped Facilities, Though Showing Some Age: The room was spacious, and the bedding was very comfortable, ensuring a good night's sleep. While it's clear the hotel has been around for a while and the decor is more classic and traditional, the overall cleanliness was spotless, and maintenance was excellent. The hotel's pool and gym were also very clean, perfect for relaxing after a busy day.
GGuest UserThis is probably the best hotel in Solo. All the facilities met my expectations, especially the bar on the 29th floor, which offers amazing views. The live band was also very enthusiastic. Breakfast exceeded my expectations, and the restaurant staff were incredibly friendly.
GGuest UserThe hotel is excellent, clean, and has complete facilities. The Kids Club offers many activities for children. Ms. Sella from reservations was incredibly helpful. The salon facilities are good, and the service is excellent, especially from Ms. Firda and Ms. Nining. Breakfast has a wide variety and everything is delicious. Overall, 5 stars for everything! - Henny
MMels2012The hotel is quite old and very big, but everything is still well-maintained and in good condition. It offered good value for money for three people plus a friend. We enjoyed beautiful views of Mount Ungaran every morning. The breakfast was delicious, with a different menu offered daily – absolutely fantastic!
One thing that made us quite reluctant to move was the incredibly long walk from the reception to the elevators. The restaurant is also quite a trek from the elevators, which is understandable given how massive this hotel is. If you're staying alone, I wouldn't recommend this hotel; you might get the creeps walking around by yourself, haha!
However, if you're with a big group and kids, it's fine and not spooky. But precisely because the hotel is so huge, the distances to the elevators and restaurant are considerable, and it can feel incredibly deserted! 😭😭😱😱
GGuest UserThe room type was slightly on the pricier side, location not the best as well, but the hotel more than makes up for it with its comfortable beds, variety of food, and all the awesome antique vehicles in its hotel lobby.
Room service food tasted good, with the food coming within 30-45mins both times we ordered. Hotel breakfast had a variety of local food and some western options.
For the ladies, there's a popular hair and nail salon right beside the hotel, and beside it there's a shop that sells facial, hair, and beauty products.
For the gentlemen, there are quite abit of antique bicycles, cars and a vespa at the hotel lobby. If you're a fan of old cars, you're gonna love this.
There are convenience marts (Alfa Mart and Indomart) nearby. Just a word of warning, Indomart do not accept credit cards, so if you prefer using cards, please just go to Alfa Mart for your snacks and drinks
Overall, pretty good value for money
OOng HartonoThis is my third time staying at Metro Park View and the experience was very good as always. The staff were kind enough to allow me to check in after 12 pm without having to wait until 2 pm because the room was already ready. I was also pleasantly surprised with a complimentary room upgrade which was really appreciated.
The service throughout the stay was excellent. The staff were friendly helpful and professional. Since I stayed during Ramadan the sahur breakfast was also very good with a nice selection of food and everything prepared well and on time. It made the early morning meal comfortable and enjoyable.
The room was clean comfortable and well maintained which made it easy to rest after a long day outside. Overall the hotel atmosphere feels calm and welcoming.
The location is another big advantage. There is a Ramadan bazaar right next door which is very convenient during the fasting month. Around the hotel there are also many cafes and places to eat so it is easy to find food or just relax outside.
Honestly I cannot think of any complaints or negative points about this stay. Everything was smooth and pleasant. If you are visiting Semarang I would definitely recommend booking this hotel.
GGuest UserWonderful stay and best service! So impressed when they gave us 1 room early checkin for my cousin who were not feeling well and need to rest. Delicious breakfast with great service.
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