GGuest UserОтель находится на первой линии, море рядом, но плавать невозможно, волны, красный флаг!
Невозможно забронировать номер для 1 человека с 1 завтраком (только за 2 человека сразу).
Завтрак хороший, но невозможно есть на терассе, потому что налетает стая ворон и все стулья грязные от них. Почему ресторан не повесит сетки от птиц как в других отелях??
За омлетом постоянно очередь, дайте повару не 2 сковородки, а шесть (как в других отелях) и очередей не будет.
Кровать удобная с мягким матрасом и хорошим бельем, но от подушек ужасный запах.
Номер 108 убирали не каждый день. 14.11.25 после того как менеджер спросил все ли в порядке с уборкой, сказала ОК, уборщик больше не пришел даже мусор вынести и полотенца поменять)
Есть СПА, маленькая сауна (максимум на 3 человека) бесплатно.
Не понравилось как девушки на ресепшене разводят туристов: спросили сколько стоит доехать до ближайшего торгового центра (3,3 км) они сказали 5 OMR. Мы сказали спасибо, не надо, вышли на улицу, но сразу выбежала девушка стала махать таксистам, подъехала машина, якобы уже заказана. Автомобиль толкали еще 3 человека, чтобы он завелся))
Взял 5 OMR. Ужас!
Обратно доехали на OTAXI официально всего за 1,1 OMR !!!
В этот отель точно не вернёмся.
GGuest UserI was on a business trip and booked a one-living room and two-bedroom apartment with a kitchen and balcony, which was pretty good, but there was only one bathroom. The hotel is integrated with a shopping mall, which is the second largest shopping mall in Salalah. There is a good restaurant with Arabic and Indian food. There are more European and American tourists staying here, but the breakfast is more localized and average, but fortunately there is Indian milk tea to make up for it.
FFatima AlmeadadiWe sat in the hotel for 3 nights and mr .adnan ( Omani man ) he give us upgrade of the room to a villa with a private pool and the name of the room was (oile) in Arabic words ( zaytona)
The resort was a series of hotels (Grand Hyatt)
The location is an hour away from Salalah, which made the place quieter and far from the noise, the sound of the sea and the lights at night makes you live an experience between (the desert and the sea)
The service of the staff in the hotel is one of the best things possible and the existing schedule and events carried out by the hotel for guests indicates their interest without the need to go down to Salalah.
The hotel is a place to settle and enjoy the tranquillity of nature without the need to go to another place.
Cleanliness of the place, food, cleaning of rooms, service of the staff through diversification in hospitality to express their welcome to guests.
There are classes to learn the cook and the offers offered by the spa to guests.
The hotel's appreciation of the employees by honouring them and celebrating them, which I found in the place of residence, which reflects on the employee's giving the inmate everything he needs with love.
The experience in general is 100%, it deserves every word of thanks.
CCorinne_UAEOverall one of the best hotels I ever stayed in. Side note; I live in the UAE, where 5 stars hotel are really common.
The rooms are spacious, beautifully designed, the beds super comfy and the washrooms are every woman's dream (lightning, mirrors and amouage amenities).
Staff is super attentive, accommodating and naturally friendly. They actually love what they do and we as guests can feel it's authenticity - which makes everything dining experience really special. The food was beyond delicious and the variety in the buffet made it hard to choose and even harder to not overeat.
Congratulations to the management and leadership of the hotel team - you truly do an amazing job.
I will definitely be back!
AAnonymous UserStayed: 3 days during a first visit to discover beautiful Salalah.
Overall impression:
The hotel was overall less than expected compared to the pictures, which look nicer than the reality.
Room:
Rooms were spacious and comfortable.
Service:
Service was correct and professional, without being particularly notable.
Breakfast:
Breakfast was basic for a 4-star hotel. Instant coffee was served in the morning. When ordering coffee separately, Arabic coffee was served, which was not to my taste and was charged extra.
Location:
Hotel is centrally located, but taxis are still needed to move around.
Overall:
An acceptable stay for a first visit to Salalah, but expectations should be set accordingly.
JjapomanAlthough we arrived late at night, the wonderful, smiling welcome soothed our travel fatigue. I was deeply moved by the true essence of Omani hospitality. The room was spacious, clean, and immaculate. I ordered a tuna sandwich from room service, which was reasonably priced and delicious. They also quickly addressed a problem with the safe. The service was kind and humble.
I stayed for four nights, and each morning I enjoyed Arabic coffee and dates in the lobby, and the smiles of the front desk staff made me happy. It's a shame I didn't have time to try the spa. The rooftop pool, while not very large, was very nice. I highly recommend this hotel! I'd love to stay again!
AAnonymous UserThis is a great hotel.Thank you very much to all the staff.
First, the location of the hotel is amazing.It is near the airport,and in a quiet, pleasant place.There are McDonalds in the neighboring house, opposite the hotel shopping center with a big supermarket.Guidance was easy to get us out of there,no problem with searching.
Second, convenience.The hotel is made in traditional style.It is very clean.Towels,papers,champagne,fent,water-all you need to eat.Breakfast is excellent.Food is fresh,diversified and delicious.Thank you very much,chef.
But the main thing is the staff.They are ready to help with everything.We haven't met so many human staff in a long time.
Thank you for this wonderful place.Good day.Of course I recommend it to everyone.
GGuest UserExcellent Hotel/Resort location, service, and staff. The only shortcoming was cleanliness in the lobby toilets especially near the restaurant. It needs close attention and follow up with house keeping responsible for continuous monitoring and far frequent checks by responsible janitors.
I was impressed by the high caliber executive of facility, Mr. Omar Shahin, and front desk manager Mr. Mena who demonstrated exceptional skills in addressing concerns we raised about the room assigned to us. Their quiet demeanor and wisdom truly made it up for our entire stay.
Keep up the excellent work gentlemen & ladies.
CChristoffer Alf EdwardVery friendly staff that gave us an upgrade without cost, and helped us with all our inquiries. We got help to rent a car, the food tasted good. There's a Tivoli right next door which had fun rides, market, and great tasting food. The location is perfect for Salalah, close to the airport and city. The resort has a couple of years on its neck and could benefit with renewed furniture. The room was cleaned meticulously each day with new towels etc, all in all a very good experience and would recommend it.
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