This hotel is a mainstay- just consistently clean and friendly. Seems nearly every room is well maintained and super clean. Check-in staff always welcoming and responded to any concerns we had. Breakfast hot and coffee strong !
The hotel in Oregon is very close to the station, and the bus is actually free.
Environment: good
Hygienic: OK, very clean
Service: Good
Facilities: Good microwave on the second floor, refrigerator is standard
People were nice and my room was clean. Breakfast was better than most buffets but it did cost $10. Bring singles for a tip so you don’t have to stiff a nice waiter
Hotel environment is not bad, next to a shopping center, is the opening of the hotel around the door early, the hotel staff can also, compare nice, we rented a car, the hotel can park, the river view by the river is not recommended, there is a railway nearby Very noisy at night, the train whistle all the way, this hotel is not in the city center, if you live here, it is strongly recommended to rent a car, the airport taxi to the hotel should be between 30 and 40 knives, tipping 3 knives enough. Figure 1 is just flying over the hotel when flying to Eugene.
This hotel is located in the mountains. It is very clean, but the air conditioner is very noisy. We turned off the air conditioner when we arrived at the hotel, and the temperature was still moderate. The breakfast the next day was also OK. The location is worse than the hotel 200 meters away.
Due to changes in itinerary, we informed in advance on 10/17 that we would check out on 10/18 and requested a refund on 10/22. I don't know what went wrong, so I kept pretending to be deaf and dumb. The hotel didn't reply and the refund was delayed. A duplicate charge occurred for another room. Full prepayment is required when booking, and USD700 will be charged to your credit card upon arrival. We coordinated and said that it would be refunded within 36 days. Now we have to wait until the 36 days are up before making any plans. Another invoice for dinner in the hotel was not received after many days of coordination. All in all a very bad experience.
We got there super late coming in from delayed flight from JFK one night! We’d been cruising Mediterranean for 15 days and had already flown for 17 hours. I had a late check-in Standard room booked for my Sister and I who badly overpacked and had 5 heavy suitcases of various sizes. I chose Holiday Inn @ PDX as it was close by the Airport AND offered shuttle service! With the help of the Shuttle driver we managed to load everything but our carry-on luggage on the cart. Checked in and were given the key to our room on the 2nd Floor. Laboriously we made our way up to 2, managed to get our suitcases outta the elevator with the fast closing door and made it to our assigned room only to discover that the “key” didn’t work—no amount of re-insertion would convince it to, either; so my Sis went back down to the check-in desk and was given a key to a Suite on the 3rd Floor!
We made our way up to that suite of rooms and were greeted with an exquisitely dark & dreary mostly dark brown but well appointed two room Suite. The rooms were clean, but the Holiday Inn in th location if VERY OLD, and they’ve done y their best to offer amenities to accommodate and make up for the aged old place. The Coffee Maker didn’t work, but everything else seemed to. The King Bed was super comfortable but the carpeting is old and unraveling and the living-room wall heater burned its way through a travel bag that help my brand new never worn Natica Puffy Jacket and the carrying bag! Didn’t know it was even on. Good place to crash for a night or two, but no longer. Bed was super!!
The Nines is a luxurious hotel that met and exceeded my expectations.
Location: The Nines is located in Central Portland, near Pioneer Courtyard Square, and is a stone's throw away from many excellent restaurants, shopping, and tourist destinations.
Room: The room itself is fairly large and luxurious, with a very new renovation. The two queen beds were very large and the bedding was very comfortable. The washroom is large and has everything that is needed. The ceiling height is very high, so it makes the room feel very spacious. Well done and designed.
Common Area: Wow! From the entry of the hotel, to the hallways upstairs, it was surely a journey through excellent design! The lobby is in the center of the hotel, on the eighth floor. The lobby is large and is very well designed, with an atrium/courtyard like style.
Service: People were attentive and housekeeping did a good job. Concierge was willing to help and had an excellent attitude.
Without any doubt, The Nines is surely Portland's best hotel.
Room was clean and quiet. Bed was comfortable.
Curtains would not close all the way. Bathroom exhaust fan and one bathroom light fixture did not work at all. Notified management about these upon checkout and they seemed responsive.
Good
107 reviews
7.6/10
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8.5/10
Very Good
Great hotel for families and you can stay, they give free drinks as well as breakfast
GGuest UserWe were very disappointed to discover that there were no kitchen essentials, I guess we didn't study the fine print to understand that, but honestly.....not even a cup to get a drink out of??? No icemaker in the hotel, and no way to make ice in the freezer in the room? The pull out bed had no bedding or pillows. There was ONE roll of toilet paper for three of us for three nights. NO HAND TOWELS is ridiculous!!! When I asked about them the clerk said we should just use our washcloth. The bath towels were tiny and inadequate. But, by far....the worst thing about this place was there was NO HOT WATER in the shower!! It was clear the lever had been purposely adjusted to stop in the straight up position not allowing the lever to be turned left toward the hot water side. After we all had to endure a lukewarm shower I asked at the desk about it and was told we would need to exit the room for their repair person to adjust it. So we did. The next morning? Even colder!!! That alone, I believe warrants a full refund. OH.......and to top it off....a crazy lady shouting profanities was in the parking lot and the desk clerk solved the problem by...bringing her into the hotel to be with all of us. How is this right? How is this any way to run a brand new hotel. How is this place worthy of the Choice hotel brand? It is not. I fully expect a representative to contact me for a partial credit. Cold showers are not what I paid for. Thank you.
GGuest UserThe hotel is next to the freeway and I had a room that faced the freeway, so the traffic noise was loud. Sadly, I live near a freeway, so I slept great but it would be tough for someone that wasn't used to the noise. I did not notice the freeway noise on the front side of the building. The room was pretty dated, no bathroom sink counter offset to it's own niche area, it part of the sleeping area. I laughed because as a kid, it was a common design, but, now it just looked odd. The beds were updated and comfortable. The climate control worked smoothly and quietly. The staff was very nice. The breakfast area was big, updated and very clean. Breakfast setup had eggs, sausage and a waffle machine. Basic breakfast and lots of coffee. It's hard to miss the place, there is a giant sign outside. Very close to a Walmart and Home Depot.
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