Posted on Aug 24, 2026|Business Queen Room
irukaI almost always stay here when I'm in town. A few times before, I couldn't get into the underground parking because it was full, but this time I finally could. There aren't many spots, and they're separated from the owner's parking by a fence. There are charging stations available. If you park above ground, you'll find charging stations across the street near the restaurants. The hotel service is consistently good, friendly, and attentive. The bedding is on the firmer side; I'm not sure if that's a room type thing or if I just haven't noticed it before. The Lobby Bar coffee included in the Trip.com package only offers iced or hot Americano.
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Price per night from:TRY 2,444
Posted on Aug 20, 2026|ILLUME
Guest UserOur family stayed at Nuoan Yuanjin, and our butler, Wendy, was incredibly attentive and thoughtful throughout. When we booked the deck time, I was concerned about mosquitos for the kids since it's outdoors, and I shared my worries with Wendy. She informed me beforehand that mosquito repellent would be available on-site and even helped reserve a more suitable seating area for us.
During the deck time, we enjoyed some drinks and snacks, and it was a very comfortable and relaxing experience for the whole family. Afterward, she proactively asked about our dining experience. For daily needs, whether it was calling for the shuttle or requesting extra amenities for the room, communication was simple and efficient. The service was genuinely sincere, without any pretense or empty words. I'll definitely prioritize staying here again the next time I visit Aranya.
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Price per night from:TRY 5,042
Posted on Sep 3, 2026|Family Room - 2-Bedroom
blablaThe hotel room was clean, and its location within Thaiwoo Ski Town was excellent. The price was also quite good value for money compared to other hotels in the area. The only drawback was that the room was very hot in the summer; it was cold outside but hot inside, and the AC wasn't cooling. Opening the window was an issue because it was noisy at night, and I have severe allergies. Also, the breakfast wasn't great; the fried dough sticks and bread were rock hard, like baguettes. The variety was average for a 4-star hotel. The connecting rooms that Hyatt has an agreement for with Trip.com are quite unique and perfect for a family of three adults and one child, or four adults and one child. It's very suitable for families with kids. My grandpa's room had a problem with the bathroom ventilation system; he could always smell smoke, probably from someone smoking in a room upstairs or downstairs. I'm sure the hotel can improve this. I'd give it a 4-star rating.
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Price per night from:TRY 1,803
Posted on Jun 1, 2026
pingguoping
The hotel boasts a beautiful environment and fresh air, and both the facilities and cleanliness are impeccable. The breakfast and dinner at the restaurant were delicious. Overall, the service was satisfactory. However, I have to complain about a front desk staff member who answered the phone between 7 and 10 PM on the 31st. The first time I reported the washing machine wasn't working, she actually told me it was leaking and advised me not to use it. I ended up fixing and using it myself. The second time I called about the shower water not getting hot, her response was even more ridiculous: she told me to just keep running the water until it got hot. I wasted nearly half an hour, and the water never got warm. In the end, a housekeeping staff member came and simply inserted the gas card, which solved the problem. What's worse is her terrible attitude; she was argumentative and refused to admit her incompetence in handling issues, acting as if she knew everything. She definitely deserves a bad review! On another note, the hotel is very close to Jinshanling Great Wall, which is absolutely worth a visit!
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Price per night from:TRY 3,379
Posted on Aug 30, 2026|Horizon Balcony Seaview King
Guest UserThe room size is quite spacious. Although the decor is a bit dated, the cleanliness is truly impeccable.
Overall, the service attitude was very good. The front desk staff were very friendly.
Telephone service was prompt; it's the fastest I've experienced at any hotel in terms of getting help to the room.
The welcome fruit was incredibly fresh and substantial. Every piece was edible, not just good-looking but tasteless ones.
What I wasn't happy with:
Firstly, the doorman. We arrived around 2 PM, which I assume is peak check-in time. I only saw one attendant at the entrance. My family went to park, and I was left alone with my child, carrying a backpack, an iPad, dragging a suitcase, and a large bag of snacks. The attendant just took the luggage out of the car and left me to my own devices. It was quite chaotic. Even if he had just helped me get a luggage cart, it would have been much better. When traveling with children, you always have a lot of stuff, so this situation should be very common. I suggest increasing the number of doormen and having luggage carts readily available at the hotel entrance.
Secondly, the toothbrush in the room was incredibly hard. After brushing, I was practically spitting blood.
Also, the hairdryer was fixed inside a drawer with a very short cord, making it difficult to hold up. Plus, it was really hard to use. Can't they update to a better one? The cool air doesn't dry, and the hot air burns your scalp. Even with my relatively thin hair, it took ten minutes to somewhat dry, when at home it usually takes about a minute. It doesn't have to be as fancy as a Dyson, but a Xiaomi or Laifen would be an improvement.
Finally, the automatic door on the first floor leading to the beach wasn't very sensitive. As I was walking out with my child, it started closing automatically before we were fully through, and my child bumped their face. Although it wasn't serious, it's still a safety hazard. I reported it to the front desk, and they were very kind and immediately asked about my child's well-being. I just hope the issue will be taken seriously.
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Price per night from:TRY 3,681
Posted on Jul 1, 2026
Guest UserThe room is spacious and clean with a balcony, with children's bathrobes, slippers and mouthwash cups, very intimate. There are welcome fruits and drinks every day, and you can interact with cute pets downstairs. The children are super happy. The breakfast is rich and amazing. I recommend the hotel's Luyu restaurant. The dishes taste great. Thanks to the hotel butler Zhou Shuang for his thoughtful service, timely reply to the information, patient and thoughtful!
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Price per night from:TRY 4,792
Posted on Jun 23, 2026|Superior Twin Room on High Floor
Guest User
I genuinely recommend this hotel! The service was incredibly warm and attentive, with staff patiently guiding us. The room had great natural light and ventilation, and the cleanliness details were meticulously handled; there was no smoke or strange odors, and all the in-room facilities worked perfectly. The mattress was just right – neither too soft nor too firm. The hallways were quiet, offering excellent privacy, and housekeeping cleaned promptly every day. The location is superb, very close to public transport. Overall, the value for money far exceeds other hotels in the same price range. I will definitely prioritize staying here again next time I'm in the area!
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Price per night from:TRY 2,010
Posted on Aug 25, 2026|Queen Room with Mountain View
Armstrong108Stayed here on the second day of my competition. Overall, the facilities were quite good. It has a bamboo-themed decor. I booked a mountain view room with a balcony. Some rooms have them, some don't, and I later switched to one with a balcony. My online booking was 20 yuan more expensive than the walk-in rate, so if you're not in a hurry, it's worth checking the on-site prices before booking to compare. The room had two bathrooms. The toilet and shower were separate, and there was plenty of space. The room itself was also very large and even had a sofa. The air was incredibly fresh, and the views were stunning. It was also super convenient to get to Genting Theme Park. The air conditioning worked great. The only minor issue was that the bed creaked every time I turned over. Breakfast was excellent too, with a wide variety of options. I get the feeling this place would be incredibly convenient for skiing, as the slopes lead right to the hotel. I'd definitely come back in winter if I get the chance.
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Price per night from:TRY 2,768
Posted on Jul 20, 2026|Guestroom (2 Beds) (Fridge)
Guest User
The comprehensive experience directly seals the treasure hotel of God, and is full of surprises from entering the door to leaving the store.
Just stepped into the lobby and was pinched by the atmosphere. The new Chinese wooden grille wall is matched with warm and warm light belts. Zen welcoming pine is elegant and quiet. There is no noisy noise. The calm and high-end decoration style can see the design intentions at a glance.
The room space is particularly open, the layout is very reasonable, the twin bedding is clean and fluffy, and the fatigue will dissipate instantly when lying on it. The sofa leisure area and office space are set up independently by the window. Whether it is accompanied by leisure or temporary processing work, it is more than enough. The floor lamp is soft and the atmosphere is full, the sanitary details are controlled in place, and the corners and corners are clean.
The outdoor hotel is the finishing touch. The antique bamboo building complex is matched with an open-air swimming pool. The ancient charm building and the fun little yellow duck swimming pool are in the evening. The evening breeze is blowing in the evening. On the one hand, the ancient building is quiet and artistic, and on the other hand, the relaxation of leisure and water play. The combination of movement and static is just right. The public area is also equipped with a delicate tea table, soaking a pot of tea in your leisure time to slow down and relax, and the details are full.
Whether it is a family trip, a friend's company or a business trip, it is extremely suitable, the hardware facilities are perfect, the environment is unique, the stay experience is far beyond expectations, and the next trip will still lock this one.
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Price per night from:TRY 1,516
Posted on Jul 25, 2026|Hot Spring Family Room - Courtyard-View
Guest UserFor a hotel of this caliber, I'd say it's pretty good. The location is excellent, right next to the beach. Breakfast was plentiful, and the service was prompt. Zhao Ying at the front desk was very helpful, answering all my questions patiently and thoroughly.
However, there were quite a few issues with the details:
When we booked the table tennis club, we assumed it was part of the hotel's facilities. To our surprise, after the 'person in charge' arrived, they asked us to switch to another table with noticeable damage. That wouldn't have been a big deal, but then the 'person in charge' and three teammates started playing on the table we had just vacated. My family then started using a robot practice machine, but we were stopped and told that we had only rented one table. With just one minute left on our time slot, we were 'precisely' reminded that our time was up. To keep my family happy, I didn't say anything, but I have to wonder: if both tables were the same, why were we made to switch? And if they weren't the same, why wasn't the price different? This is the first time I've encountered such a situation at a hotel, and I'm not even sure if this is under hotel management's purview.
The overall room hygiene was acceptable, but there was always a urine smell in the toilet cubicle. The hot spring pool in the small courtyard was full of fallen leaves, clearly not cleaned for a long time. The door to the courtyard was warped, making it difficult to open and close, and the sensor light kept turning on by itself, so we had to block it.
There are many steps throughout the hotel, and some of them lack accessible ramps. Even where ramps exist, they are so steep that they wouldn't be practical for people with disabilities.
I hope the hotel can improve on these points and continue to get better.
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Price per night from:TRY 2,451