GGuest UserReception faced a crisis when their servers broke down. The staff remained helpful and friendly throughout, despite being overwhelmed with large numbers of visitors. The hotel is well maintained and clean
MMadiki NSIMBA ArnoldI had a good stay at The Catalyst Hotel. The hotel is clean, comfortable, and well located. The staff was friendly and helpful throughout my stThe breakfast was really good, with a nice variety of options every morning. I also really enjoyed the free shuttle service to Sandton Mall , it was very convenient and made getting around much easier.
The only small downside was the balcony in my room. It was quite small, to the point that I couldn’t even fit a chair there. But overall, I still had a very pleasant experience and would recommend the hotel.
VVeleI had the best time just relaxing at the hotel . The staff were very friendly and because it was my birthday they upgraded my room and gave me free breakfast . I had an amazing time and I can’t wait to go back .
Room services was also really great and the views were amazing .
GGuest UserHotel is rated at 5star but the amenities are quite average. The standard king size room is smaller than I have experience in some other hotels if that range. You do not find water glasses in the room. Room service is very slow and sometimes your call will just keep transferring between room service and reception if you needed something. If you ordered food in your room, you have to make payment immediately. It does not amount up to check out. There is only one restaurant, one cafe in the hotel. You can walk up to nearest restaurant for your food that is 800m away.Pool is there but you have to carry your own towel. The day we arrived, there was a birthday party around the pool with loud music. We avoided going to pool side. Shoe shiner is in the lobby and if you get your shoes cleaned he needs to be paid as compliment and that complement begins with 100rand minimum. To me it’s an average hotel and ok for a couple of days. It had some conference going on so extra crowd was also in the lobby for the two days we stayed If you are looking for a luxery experience, better choose another hotel. This hotel is ok for not more than two days of stay.
ZZintle MalgasThe location is spectacular. The rooms are good value for money. I liked my stay a lot. The only thing is if you’re booked into a room further away, you must know that if it is raining you have to walk outside and to the entrance to fetch your food orders or get your uber — only downside.
AAnonymous UserI had a wonderful stay at this hotel. The room was clean, spacious, and beautifully maintained, with a comfortable bed that provided a great night’s sleep. The atmosphere was peaceful, and the modern furnishings created a relaxing environment. The bathroom was spotless and well-equipped, with everything needed for a comfortable stay.
The room amenities were excellent, including reliable Wi-Fi, good lighting, and a pleasant view. The housekeeping service was efficient, and the staff were friendly, professional, and always willing to assist.
Overall, my experience was very satisfying. The combination of comfort, cleanliness, and excellent service made my stay enjoyable. I would gladly recommend this hotel to anyone looking for a comfortable and relaxing place to stay.
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
GGuest UserAll was well, the place was good. Good service from the front desk. But as a traveler with limited luggage there are some things we need eg. shower caps, bottled water, hair dryer.
AAnonymous UserThis was our second time staying at this hotel because it’s so conveniently located, and we had another wonderful experience. The staff was incredibly friendly and made us feel welcome from the moment we arrived. Our room was spotless and well-maintained, creating a comfortable atmosphere for our stay. The beds were especially cozy, ensuring a good night's sleep.
One of the highlights is still the complimentary shuttle service to and from the airport, which runs every 15 minutes and is very punctual. It made our travel to the airport hassle-free.
Breakfast was delicious, with a great variety of options. Overall, we had a great stay and would highly recommend this hotel for its cleanliness, comfort, and attentive staff.
PPifpafExcellent stay at the Southern Sun in Rosebank. From the reception to the check-in, to the installation in the room, everything went very well. The staff (maintenance, bar, restaurant, reception and security) all worked with a smile. The room was very well equipped and clean. The breakfast was plentiful and very varied. The restaurant had excellent food and very good wine. A special thought to the staff who opened the gate at the back of the hotel every day for us, making it easier for us to leave for the Rosebank lung. The swimming pool, although cool, was always welcome at the end of the day. Even if some minor work was underway in the hotel, we were never inconvenienced. We will definitely be back.
A big congratulations to the hotel and all its staff. We will definitely be back.
What promotions are available for hotels with Gym in Gauteng?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.