Hotel near Cairns City,Cairns100% of visitors choose this area
GGuest User2026.01.01
The hotel felt a bit old, but the location was super convenient, very close to the night market and shopping center! I'm not sure why they only provided a thin sheet and one blanket instead of a proper duvet like most hotels... The windows were old with a metal grill, and the bathroom wasn't a wet/dry separation.
I was expecting better experience since I’m staying in an ensuite room, but the bathroom didn’t provide any shower amenities, and the room was quite messy — possibly because of other tenants. When I entered the room in the afternoon, there was no air conditioning, so I had to walk to the front desk to report it.
The receptionist was very professional, and I appreciate her helping me contact a technician.
By the way, the entrance to the ensuite requires going through the restaurant next door to access it.
Near the surfer paradise.
Hotel near Brisbane Central Business District,Brisbane74.3% of visitors choose this area
NNussa2025.11.17
We stayed here for 3 nights. The room was ok but during our stay, no one came and clean up and we asked to change the towels only and the housekeeper seemed like she wasn't happy. When we checked in, the staff at the reception didn't give us any information on when to check out or information about the hostel because my application showed that I could check out until 5 pm, luckily I was asking. We don't ask for any special treatment but just the basic thing that we should've known. We've stayed at YHA Sydney Harbour and the staff were friendlier. Not that bad but not that good though.
I stayed at the Civic Guesthouse before I got a room in Townsville.
I felt that it was a really good place to manage.
I used a four-person room, but it was not very uncomfortable because there were several shared toilets and bathrooms, and the staff were all friendly ㅎㅎㅎ
I want to introduce you to my friends.
Hotel near Brisbane Central Business District,Spring Hill74.3% of visitors choose this area
AAlice Sand2026.04.05
Great location! The free breakfast was lovely (including pancakes and banana bread as it was a Sunday). So delicious.
The kitchen at dinner time was SO busy. We couldn’t cook so had to go out to eat instead. The common areas were always packed.
But nice Staff and very modern bathrooms.
Only complaint is the location, because buses to Brisbane center has long waiting time. Though it forces this hikikomori to walk more along the beautiful river coast. It is advisable to rent a vehicle beforehand. Also there seems not to be convenience store/supermarket nearby.
As for amenities, there is laundry + dryer (AUD 4 + 4) and shared kitchen. But there are no towel, slipper, toothbrush/shaver/shampoo/body wash, so remember to bring your own.
Hotel near Cairns City,Cairns100% of visitors choose this area
SSpizzico2026.02.10
• room: clean bedsheets and pillows, clean AC filters and overall a compact functioning double room. Even though the room was nearby the stairs I did not hear noise from people passing by and had a good sleep
• shared bathroom was cleaned meticulously.
• amenities: they have a pool which is really nice and the inner courtyard is quite comfortable and has space to interact with other guests as well to just chill
• location: 15 min taxi from the airport (only way to go to the airport) 10 min walk from the train station and 15 min walk to the seaside. There are few restaurants and a supermarket in front of the hostel
• staff: kind an supportive
my background: I travel 320 days a year since 8 years staying in all range of accomodation from hostel to 5star. I just review objectively what I see with no judgement
Hotel near Brisbane Central Business District,Brisbane74.3% of visitors choose this area
GGuest User2023.11.14
I want to say a special Thank You to Rafael who makes me feel welcomed. His smile is always authentic and warm, making me truly a guest and not worried about being first time to Australia. So, he is a genuine asset of the hostel. Besides, check in and check out are super fast and efficient.
The bathroom is very clean and spacious. There is hot water in the basins with hand wash provided. Above the basin is a very big mirror, so you can do make-up in the bathroom. The shower's water pressure is high enough, and you can move the shower head freely. So, it's perfect for backpackers who want to take a good shower and refresh themselves.
In the room, there are 2 electrical outlets on the bedside. So it's very convenient for charging your phone and using your laptop on the bed.
The service staff is very good. There is a shuttle to the bus station. Traveling into the city is convenient, just a 3-minute walk to the bus stop. Breakfast is provided. But every evening each day there will be a different meal served. The rooms are clean, fragrant, and the mattresses are very soft.
The staff went above and beyond to help us when we arrived in Brisbane at 4am yesterday. Only flaws are the lack of aircon on the other side of the dorm, and requiring a passport number, but all was ok in the end. We met a fellow teddy mummy and Cuddly and I made a new friend!
Very Good
67 reviews
8.1/10
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___jtLocation is not too bad. Situated a 15 minute walk away from the waters and main restaurant area. Situated on a main road but quiet at night. They let us put down our luggage when we couldn’t check in yet and leave it there after we’d checked out and waited for our flight. The young female receptionist was very helpful and nice.
AAnonymous UserThis was my first solo trip to Cairns. It was also my first time staying in a hostel, and with my limited English, I arrived feeling quite anxious. However, everything from check-in to getting my room key could be done online, and since the online system supported Japanese, I had no issues at all. Any questions I had were quickly answered via chat, which was a huge relief.
Being a hostel, I didn't have high expectations for cleanliness, but I was pleasantly surprised by how incredibly clean and comfortable it was. Before check-in, I used a locker to store my luggage; it was past the front desk and cost around 800 yen. My room did have a locker, but it didn't have a lock, so remember to bring your own padlock. I was able to borrow a hairdryer from the front desk by leaving my passport as a deposit.
For my first solo trip, my first time abroad alone, I was extremely satisfied with my stay at this hostel!
AAbelI thought it was the perfect place to stay if you want to spend a weekend enjoying the activities near the Barrier Reef. It's very quiet and centrally located. Right in front of the Esplanade. I highly recommend it.
GGuest UserThe staff were very helpful and welcoming. This wasn’t a bad stay by any means- just had a certain feel to it we didn’t like. The property itself has a really strong smell of old wood and beer, which is quite a lot to get used to. The rooms are decent sized, however did find that 7 rooms to one toilet and shower was a little hard to navigate at times. The toilet also constantly had the windows locked open which meant that people walking past outside could see in and be heard which is a little unsettling where privacy is concerned. The room itself had quite a few baby cockroaches in, and after looking found full insect traps in the room so suspect this may be an ongoing issue. The blinds over the windows were very loose also, meaning when laid in bed at night you could see both in and out of our room which was also slightly unsettling. Our room was equipped with a sink, kettle, and fridge which came in handy. The stay was okay and did us for the price, very historic and lots of images on the walls demonstrating so.
GGuest UserThe hotel felt a bit old, but the location was super convenient, very close to the night market and shopping center! I'm not sure why they only provided a thin sheet and one blanket instead of a proper duvet like most hotels... The windows were old with a metal grill, and the bathroom wasn't a wet/dry separation.
GGuest UserAlthough I received my booking confirmation from a third party, somehow I missed important check-in information from the hotel which is keyless and has no onsite reception. Through the kindness of strangers, we were able to get into the foyer where there was a number to contact. It’s advertised as a 24hr reception but it’s important guests know it’s a remote reception. Once I got onto the receptionist, he was able to send me the important message with the check-in information. As we were heading out for dinner we were able to assist another couple who were experiencing the same problem.
Overall, it was a good stopover. We had a good night’s rest in a comfy bed, however, there were no bedside lamps for reading and the one wall lamp near the bed didn’t work. The shower was hot and the location is excellent for access to a variety of great restaurants.
SSpizzico• room: clean bedsheets and pillows, clean AC filters and overall a compact functioning double room. Even though the room was nearby the stairs I did not hear noise from people passing by and had a good sleep
• shared bathroom was cleaned meticulously.
• amenities: they have a pool which is really nice and the inner courtyard is quite comfortable and has space to interact with other guests as well to just chill
• location: 15 min taxi from the airport (only way to go to the airport) 10 min walk from the train station and 15 min walk to the seaside. There are few restaurants and a supermarket in front of the hostel
• staff: kind an supportive
my background: I travel 320 days a year since 8 years staying in all range of accomodation from hostel to 5star. I just review objectively what I see with no judgement
SShanice HenawayStayed at this hotel for 4 night paying over $800. Plus had to pay $200 deposit.
20 mins after checking in and storing my belongings into the hotel room.
The manager had knocked on my door and falsely accused me of smoking ********* in his hotel.
Much to his surprise I was telling the truth and he apologized for the accusation.
Upon check out day. I cleaned the floors and all the rest of it. Took pictures for evidence of room when checked out.
Realised i hadnt been refunded my $200. asked for my deposit refund as it hasn't been put back into my account.
Manager denied paying me my deposit back and claimed that he had to pay his cleaners extra for the extra 40 mins they took to clean UNDER our beds. Which he never stated that would be a reason to withhold my full refund.
I left the room clean, no damages to property upon checkout, As manager instructed. I proved I certainly wasn't smoking ********* in his hotel.
Completed a complaints form about his customer service as he still refusing to give me my $200 deposit.
Will never stay there again.
GGuest UserThe service was very friendly, the owners and staff are eager to assist with any requests and like to get to know their clients, hence we rebooked on two other occasions.
There is no food, but good food outlets and takeaways nearby. There is tea/coffee, biscuits and a microwave, plates & cutlery, mugs, water & wine glasses.
The beds are very comfortable, rooms are a good size with air-con, TV & couch- all the usual extras, shampoo, shower gels, hair dryer, iron and small wardrobe.
The bathrooms are very small but work for short stays. Swimming pool available, which we did not use due to short stay. Private car parking is off road and surprisingly quiet due to proximity to the main road. City is within walking distance. I realise that the motel is of an older style, however one tiny concern for older folks is the small step in and out of the bathroom especially if using at night and a step from the car up to the path outside the room. Perhaps a reminder to 'mind the step' - or a Fluro strip to make it obvious might avoid a 'trip'. The prices are very affordable.
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