The staff are all very friendly. Location wise for us is amazing as we want a quiet place away from the busy streets. Food is good. Going anywhere is easily accessible by grab. Will definitely come back again in future.
I always love the vibe of the hotel rooms. Every corner is aesthetically pleasing. The cleanliness is great, and the service is good too. All the staff are very friendly. Highly recommended!
Great Staff. Nice lobby. Free parking. Nice and clean room with big TV and queen size bed. Nice pool. Onsen was closed that day. Restaurants, coffee shop and market around hotel. I highly recommend this hotel!
We booked a loft room, and I think it was a very interesting concept and very fit for families. The room was great spacious but unfortunately the cleanliness was lacking. The crew didn’t check the room thoroughly and we found some left over food left in the fridge by the previous occupants of the room. It was stated in the hotel description that this hotel had a warm water swimming pool and actually we were very interested in staying here because of that. Unfortunately, there wasn’t any and the swimming pool that they have is very very small it couldn’t be described as a swimming pool, but only a dipping pool. The sauna wasn’t hot at all. And the parking lot is lacking so we had to park the car in the building adjacent to the hotel. 
- The water in your hotel room is not portable. Please switch to single-use bottles so that guests staying at your hotels can take the water you provide with them.
- I would like to see more variety in the breakfast menu at your hotels. Especially Korean food.
- Your room service food menu has too few options. There are not enough options to choose from for in-room dining.
Originally living in Dubai come to Karawang for short trip.
Got a very long flight from my last 2 weeks trip from Europe, and continued from Dubai to Karawang.
Jetlag, my daughter 3 years old complaining about bad smell ( i guess from the cigarette smoke)
Even the room and corridor it’s non smoking but quite strong. I guess the hotel have to take this concern seriously.
After first day long sleep and asking for the kettle and borrow the iron from 10 AM have to wait until 2 AM next day to get it.
I don’t understand why there’s no explanation because i have to follow up until 3 times then i got the iron almost next day.
Below far from my expectations,sadly.
Anyway i have extended for the 3rd night check ou on 25th. Hope gotta feel better feelings about staying here for The first time.
It is a great hotel. Staff were very friendly and helpful. Breakfast was quite impressive too the amount of choices is huge.
Location is convenient too that its nearby to some leisure zone. Will come again definitely !!
Please just be careful before booking this hotel. I'm not sure what's wrong here. The type of the room is not the same as the real one. it gets swapped with other room types.
so better ask the property 1st before you book. Breakfast is nice. not many options but it's good. location a bit far from the city and challenging. The room was good.
overall okay.
very quiet location,easy access from the toll,friendly service,very complete facilities,want to come back again
Outstanding
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10.0/10
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AAnonymous UserThe place has a super location. It’s near the city, but actually located in the hot Springs area. We love the landscape and the view. There are a lot of activities that we can do in the hotel, like horse riding, feeding the animals, canoeing, flying fox, swimming, even fishing. The cleanliness of the rooms are not so good. Maybe it was not easy to maintain such big place. My kids love the activities offered there. For me it is a little bit too bustling, especially in the swimming pool area. Because there are a lot of people who weren’t staying in the hotel that could buy a ticket to swim there, so the swimming pool area is not very comfortable to swim in. People are buying a lot of instant noodles and coffees, and they just throw the garbage everywhere. There are cigarette butts, cups, and noodle bows littered absolutely everywhere. I think they should limit how many outsiders could buy a ticket to swim so the area will be still comfortable for the hotel guests, and hire more people to clean. The food was horrible, especially for breakfast, it was almost inedible.
YYalina NadyneThe staff are all very friendly. Location wise for us is amazing as we want a quiet place away from the busy streets. Food is good. Going anywhere is easily accessible by grab. Will definitely come back again in future.
CCahyani IrmaOriginally living in Dubai come to Karawang for short trip.
Got a very long flight from my last 2 weeks trip from Europe, and continued from Dubai to Karawang.
Jetlag, my daughter 3 years old complaining about bad smell ( i guess from the cigarette smoke)
Even the room and corridor it’s non smoking but quite strong. I guess the hotel have to take this concern seriously.
After first day long sleep and asking for the kettle and borrow the iron from 10 AM have to wait until 2 AM next day to get it.
I don’t understand why there’s no explanation because i have to follow up until 3 times then i got the iron almost next day.
Below far from my expectations,sadly.
Anyway i have extended for the 3rd night check ou on 25th. Hope gotta feel better feelings about staying here for The first time.
EElsaDLWe booked a loft room, and I think it was a very interesting concept and very fit for families. The room was great spacious but unfortunately the cleanliness was lacking. The crew didn’t check the room thoroughly and we found some left over food left in the fridge by the previous occupants of the room. It was stated in the hotel description that this hotel had a warm water swimming pool and actually we were very interested in staying here because of that. Unfortunately, there wasn’t any and the swimming pool that they have is very very small it couldn’t be described as a swimming pool, but only a dipping pool. The sauna wasn’t hot at all. And the parking lot is lacking so we had to park the car in the building adjacent to the hotel. 
EElsaDLThe place emulates a village built on water. It was fun. The pool was good and big. The fishing experience was fun, even though we did not manage to get any fish. But the attendant was very attentive and helped us to catch some. Everyone gets grilled or fried fish. Nobody mentioned this in the review column. This was a very nice touch to our stay. I really love this hotel. Will come back if we visit Garut.
GGuest User- The water in your hotel room is not portable. Please switch to single-use bottles so that guests staying at your hotels can take the water you provide with them.
- I would like to see more variety in the breakfast menu at your hotels. Especially Korean food.
- Your room service food menu has too few options. There are not enough options to choose from for in-room dining.
CCristian@ParisGreat Staff. Nice lobby. Free parking. Nice and clean room with big TV and queen size bed. Nice pool. Onsen was closed that day. Restaurants, coffee shop and market around hotel. I highly recommend this hotel!
Ssamuel eelIt is a great hotel. Staff were very friendly and helpful. Breakfast was quite impressive too the amount of choices is huge.
Location is convenient too that its nearby to some leisure zone. Will come again definitely !!
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