The hotel is almost perfect except that there is no bathtub in the room. The service struck me most is the courtesy of the staff. Everyone was so helpful and well-mannered.
How do I describe this hotel? In one word: amazing. It was my first time experiencing a mixed-gender bath from over a century ago. I was truly impressed! The elderly gentlemen were just casually strolling around without a care in the world. Families, you absolutely must try the mixed-gender outdoor hot spring bath. It's located in the old wing of the hotel, a bit of a walk from the new wing, but once you're in the hotel, just grab a map and you'll find it. You can also take the opportunity to peek into the rooms and dining hall of this century-old ryokan. As for the room, it goes without saying that upon entering, you're greeted with a flood of green, which was quite a pleasant surprise. The only minor point is that the Hozawa River was a bit murky. I drove upstream along the river, and soon lost cell service, so it is quite remote, but definitely worth a visit. The two meals were decent, nothing spectacular but perfectly acceptable.
We had a pleasant stay in general. However, room ceaning service needs to be improved. Our group of people have a few bad experiences.
1) after returning to room after the day, there was a used mask left in the bathroom. There’s also a day without providing onsen towels and we had to bring over the mid size ones
2) the door of my friend’s room remained open after the cleaning service (a 3M sticker with なすし2 sticked on wall). Glad there’s no missing items
3) another room, there was blood and urine stint left on the toilet cover!
I hope the hotel can take it seriously as it indeed ruins the brand of IHG and bad customer experience.
It’s a very nice get away hotel with 2 Onsen at separate floor, also have a pre-book private onsen for the couple ❤️. Stunning view from my suite room. Dinner food set are also excellent. Definitely will come back again.
I used it on a family trip. This is my second stay since I visited in March. I like it because my skin is chewy with hot spring water. Breakfast and dinner are also very satisfying!
I stayed here for a family vacation, this is my second stay after visiting in March. I love the hot spring water because it makes my skin glutinous. Breakfast and dinner are also very satisfying!
The best ski in and ski out and Onsen hotel in Japan so far!
We loved the hotel so much in Oct 2025 so we rebooked and came again from Dec 20-24, 2025.
1. Very convenient for ski experience. Ski in and ski out. Ski rental and ski coach school are just besides hotel. Good experience for rentals and coaches hiring.
2. Breakfast and dinner buffets are great and so yummy! The food does change every night to give you diversified variation to choose from. Very delicate food preparations by great chefs so don’t worry you will never get bored.
3. Onsen is also great great great! Great view and women and men get alternate the hot spring pool everyday.
4. First floor relaxing area is great great! You have self service bar of juice / soda / coffee and popsicles.
5. The hotel staffs are so nice and make you feel at home. Motoyo-San is extremely friendly and her English is so fluent!!! We were very lucky to have her help out during our stay.
6. 3rd floor is newly renovated so pls try this beautiful room next time!
Highly recommend!!!! Great for family and couple trips!
The hotel staff are very warm, polite and attentive. Very satisfied! The room I booked includes a semi-open-air bath, which is a great environment. The room was also cleaned very well. Breakfast and dinner were also very rich and delicious. Highly recommended!!!!
The hotel is about half an hour ride from Ryusendo Cave (龍泉洞) and is close to the Sanriku Coast. Judging from photos, it’s probably better than other hotels nearby in terms of cleanliness and amenities. It doesn’t disappoint me. The public bath (大浴場) is good. The view over the coast is perfect.
Unexpected accommodation. The room is very big. After entering the hotel, you have to take off your shoes and wear socks at all times. The service staff will also help clean the luggage wheels.
There are 3 types of outdoor hot spring pools and you can see many stars.
Great
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GGuest UserThe location is beautiful and the views from the car park assured us we had chosen well. Check in was helpful and all facilities were fully explained at this time, allowing us to book our dining time.
The room was comfortable and traditional; the view, amazing! With an afternoon of sunshine, time was taken to enjoy the view in a temperature controlled setting. There was a beautiful tea set and tea provided along with some complementary snacks and water. The toiletries provided were lovely and I shall certainly be looking to purchase these for my home.
Dinner was a Chinese style buffet, with an excellent selection of dishes. Barbecues for the table and delicious sashimi and hand prepared sushi. Soups, stews, salad and more! To follow was an assortment of cakes and ice creams. Staff were very helpful and polite and the food was filling and delicious. We then retired to the hotel bar where we were again greeted by a lovely member of staff.
Upon return to our room, futons had been prepared and the room made ready for sleep. These were surprisingly comfortable.
Breakfast was also delicious with a huge array of dishes to choose from. Check out was simple and staff were helpful and polite.
I will definitely be returning!
I
MMissCDThe best ski in and ski out and Onsen hotel in Japan so far!
We loved the hotel so much in Oct 2025 so we rebooked and came again from Dec 20-24, 2025.
1. Very convenient for ski experience. Ski in and ski out. Ski rental and ski coach school are just besides hotel. Good experience for rentals and coaches hiring.
2. Breakfast and dinner buffets are great and so yummy! The food does change every night to give you diversified variation to choose from. Very delicate food preparations by great chefs so don’t worry you will never get bored.
3. Onsen is also great great great! Great view and women and men get alternate the hot spring pool everyday.
4. First floor relaxing area is great great! You have self service bar of juice / soda / coffee and popsicles.
5. The hotel staffs are so nice and make you feel at home. Motoyo-San is extremely friendly and her English is so fluent!!! We were very lucky to have her help out during our stay.
6. 3rd floor is newly renovated so pls try this beautiful room next time!
Highly recommend!!!! Great for family and couple trips!
SStaliciousWe had a pleasant stay in general. However, room ceaning service needs to be improved. Our group of people have a few bad experiences.
1) after returning to room after the day, there was a used mask left in the bathroom. There’s also a day without providing onsen towels and we had to bring over the mid size ones
2) the door of my friend’s room remained open after the cleaning service (a 3M sticker with なすし2 sticked on wall). Glad there’s no missing items
3) another room, there was blood and urine stint left on the toilet cover!
I hope the hotel can take it seriously as it indeed ruins the brand of IHG and bad customer experience.
GGuest UserA very cute cabin in the woods, about 3-5 minutes drive from the ski resort. If you drive, I recommend this hotel. It may not be very convenient if you don't have a car.
The hotel has 2 private hot springs that can be reserved, so you can go there when no one is using them. It is a very special experience to soak in the hot springs in the snow.
KKwok Keung YipThe hotel staff are very warm, polite and attentive. Very satisfied! The room I booked includes a semi-open-air bath, which is a great environment. The room was also cleaned very well. Breakfast and dinner were also very rich and delicious. Highly recommended!!!!
GGuest UserI am a US traveler on business. I have visited Kashoen before and based on my experiences it is the only hotel I will ever stay at in Hanamaki.
The hotel staff are the kindest, most caring, and passionate people I have met at a hotel. The amenities are fantastic, the hotel food is phenomenal, and my stay is always relaxing. The rooms are very clean and comfortable.
There is a nice nature trail nearby with a river that is beautiful as well.
If you are in Hanamaki or are looking for somewhere to enjoy a peaceful weekend at, I suggest Kashoen.
GGuest UserThe hotel nestled in the middle of Iwate and Akita Japan with an amazing sceneries of mountain. The accomodati on is super comfortable with an amazing view of trees and mountains covered in snow. The other highlight of this place is the culinary experience this place got to offer the course dinner and breakfast that uses locally sourced ingredients from both Akita and Iwate prefecture and the presentation of the cuisine that brings out the quality and the stories of the place. Overall an extraordinary experience and worth a trip of its own.
JJovaWe chose to stay at this hotel because we were going to Appi Plateau for skiing. It only takes about half an hour to drive there, which is very convenient.
The hotel is much larger than expected, the staff is very friendly, the most surprising thing is the hot spring, the open-air bath is super comfortable, a lot of skin care products are provided.
Free coffee and soda are provided in the lobby, which is very generous. There are also two free bottles of water in the room refrigerator every day.
The room rate includes one night and two meals. Breakfast is a buffet and dinner is a Japanese kaiseki cuisine, which is very delicious.
Iinterweaved_dreamsI had visited Momijikan on a day trip to the onsen before and loved it. This time, my boyfriend and I booked a great value room (randomly assigned) and were given a tatami room.
We got up early to see the sunrise over the snow-covered ground – the view was beautiful.
We asked the front desk to book a shuttle bus for the next day the night before, so we could go directly to JR Hanamaki Station after check-out – very convenient.
The breakfast selection was extensive and delicious – I highly recommend choosing a hotel with breakfast included when booking!
KKennedy TownThe hotel is about half an hour ride from Ryusendo Cave (龍泉洞) and is close to the Sanriku Coast. Judging from photos, it’s probably better than other hotels nearby in terms of cleanliness and amenities. It doesn’t disappoint me. The public bath (大浴場) is good. The view over the coast is perfect.
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