Check other Al Ula hotels

Breakfast

6/1011 Reviews
Al Ula|1.77km from city center
Very good, but communication is too difficult
8.8/10Very Good70 Reviews
Al Ula|12.45km from city center
The biggest advantages are its affordability and the convenience of being able to park right at your room door. There's a pool, but it's rarely used, and other facilities feel a bit like afterthoughts, with no one really using them. The room itself has a nice vibe though.
FromIDR 1,684,920
9.2/10Great55 Reviews
Hegra|0.75km from city center
Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family. Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well. Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future. Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably. More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.
FromIDR 5,102,001
9/10Great46 Reviews
Al Ula|2.45km from city center
The place is beautiful and the reception staff are wonderful, but it lacks two things. Firstly, the air conditioning needs to be changed. It's a split unit, not central, and it's quite noisy in the room. Secondly, the smoke detector needs to be replaced. Its flashing light is very annoying when the lights are off, especially since it's directly above the bed, making it hard to sleep well – it's like someone is constantly flashing a light in your eyes. My final and most important observation concerns the buffet, specifically the person preparing breakfast items like fried eggs. His attitude is bad, and his demeanor is even worse. When I asked him to make me eggs, he ignored me and treated me as if the eggs were coming out of his own pocket. It took me asking him more than twice before he finally made them, and he did it very begrudgingly.
FromIDR 1,432,969
9/10Great5 Reviews
Al Ula|15.99km from city center
The most amazing place to stay in Al Ula, especially if you wants to enjoying true Glamping Pod experience with, it was an amazing experience walking in the farm, having fresh oranges and guavas, limes & Barrie's grape fruit, mountain climbing, buggy riding and stars gazing in the night.  The restaurant is just basic but the chef cooked delicious breakfast with yummiest cappuccino to kick start a perfect day, special thanks to Mr. Youssef, he is indeed a great person and one man army who will go an extra mile to make your stay extra special and unforgettable, will definitely stay here again if we got the chance to visit Al ULa again.
0/100 Reviews
Al Ula|7.01km from city center
With a stay at Red Mountains Farm in Al-'Ula, you'll be 12.4 mi (19.9 km) from Elephant Rock and 18 mi (28.9 km) from Dadan. This cottage is 18.6 mi (29.9 km) from Jabal Ikmah and 18.7 mi (30.1 km) from Al-Khuraymat.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features a picnic area and charcoal grills.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 2 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and washing machines.
9.3/10Great45 Reviews
Al Ula|24.55km from city center
The location and facilities are excellent. The only issue we faced was on the first night when the electricity went out at midnight for half an hour, then came back on, and two hours later, it went out again for five minutes. It was a difficult situation because we didn't know what was happening, and the front desk was far from our room, plus the phone was disconnected with the power outage. We received an apology message from the hotel manager along with a small cake. Other than that, honestly, the hotel is beyond amazing, and the breakfast is seven-star. The services are also worth experiencing, and we got a competitive price from the website, better than the hotel's direct price and other sites.
FromIDR 3,821,252

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Hot spring

6/1011 Reviews
Al Ula|1.77km from city center
Very good, but communication is too difficult
8.8/10Very Good70 Reviews
Al Ula|12.45km from city center
The biggest advantages are its affordability and the convenience of being able to park right at your room door. There's a pool, but it's rarely used, and other facilities feel a bit like afterthoughts, with no one really using them. The room itself has a nice vibe though.
FromIDR 1,684,920
9.2/10Great55 Reviews
Hegra|0.75km from city center
Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family. Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well. Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future. Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably. More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.
FromIDR 5,102,001
9/10Great46 Reviews
Al Ula|2.45km from city center
The place is beautiful and the reception staff are wonderful, but it lacks two things. Firstly, the air conditioning needs to be changed. It's a split unit, not central, and it's quite noisy in the room. Secondly, the smoke detector needs to be replaced. Its flashing light is very annoying when the lights are off, especially since it's directly above the bed, making it hard to sleep well – it's like someone is constantly flashing a light in your eyes. My final and most important observation concerns the buffet, specifically the person preparing breakfast items like fried eggs. His attitude is bad, and his demeanor is even worse. When I asked him to make me eggs, he ignored me and treated me as if the eggs were coming out of his own pocket. It took me asking him more than twice before he finally made them, and he did it very begrudgingly.
FromIDR 1,432,969
9/10Great5 Reviews
Al Ula|15.99km from city center
The most amazing place to stay in Al Ula, especially if you wants to enjoying true Glamping Pod experience with, it was an amazing experience walking in the farm, having fresh oranges and guavas, limes & Barrie's grape fruit, mountain climbing, buggy riding and stars gazing in the night.  The restaurant is just basic but the chef cooked delicious breakfast with yummiest cappuccino to kick start a perfect day, special thanks to Mr. Youssef, he is indeed a great person and one man army who will go an extra mile to make your stay extra special and unforgettable, will definitely stay here again if we got the chance to visit Al ULa again.
0/100 Reviews
Al Ula|7.01km from city center
With a stay at Red Mountains Farm in Al-'Ula, you'll be 12.4 mi (19.9 km) from Elephant Rock and 18 mi (28.9 km) from Dadan. This cottage is 18.6 mi (29.9 km) from Jabal Ikmah and 18.7 mi (30.1 km) from Al-Khuraymat.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features a picnic area and charcoal grills.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 2 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and washing machines.
9.3/10Great45 Reviews
Al Ula|24.55km from city center
The location and facilities are excellent. The only issue we faced was on the first night when the electricity went out at midnight for half an hour, then came back on, and two hours later, it went out again for five minutes. It was a difficult situation because we didn't know what was happening, and the front desk was far from our room, plus the phone was disconnected with the power outage. We received an apology message from the hotel manager along with a small cake. Other than that, honestly, the hotel is beyond amazing, and the breakfast is seven-star. The services are also worth experiencing, and we got a competitive price from the website, better than the hotel's direct price and other sites.
FromIDR 3,821,252

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Family friendly

9.2/10Great55 Reviews
Hegra|0.75km from city center
Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family. Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well. Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future. Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably. More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.
FromIDR 5,102,001
6/1011 Reviews
Al Ula|1.77km from city center
Very good, but communication is too difficult
8.8/10Very Good70 Reviews
Al Ula|12.45km from city center
The biggest advantages are its affordability and the convenience of being able to park right at your room door. There's a pool, but it's rarely used, and other facilities feel a bit like afterthoughts, with no one really using them. The room itself has a nice vibe though.
FromIDR 1,684,920
9/10Great46 Reviews
Al Ula|2.45km from city center
The place is beautiful and the reception staff are wonderful, but it lacks two things. Firstly, the air conditioning needs to be changed. It's a split unit, not central, and it's quite noisy in the room. Secondly, the smoke detector needs to be replaced. Its flashing light is very annoying when the lights are off, especially since it's directly above the bed, making it hard to sleep well – it's like someone is constantly flashing a light in your eyes. My final and most important observation concerns the buffet, specifically the person preparing breakfast items like fried eggs. His attitude is bad, and his demeanor is even worse. When I asked him to make me eggs, he ignored me and treated me as if the eggs were coming out of his own pocket. It took me asking him more than twice before he finally made them, and he did it very begrudgingly.
FromIDR 1,432,969
9/10Great5 Reviews
Al Ula|15.99km from city center
The most amazing place to stay in Al Ula, especially if you wants to enjoying true Glamping Pod experience with, it was an amazing experience walking in the farm, having fresh oranges and guavas, limes & Barrie's grape fruit, mountain climbing, buggy riding and stars gazing in the night.  The restaurant is just basic but the chef cooked delicious breakfast with yummiest cappuccino to kick start a perfect day, special thanks to Mr. Youssef, he is indeed a great person and one man army who will go an extra mile to make your stay extra special and unforgettable, will definitely stay here again if we got the chance to visit Al ULa again.
0/100 Reviews
Al Ula|7.01km from city center
With a stay at Red Mountains Farm in Al-'Ula, you'll be 12.4 mi (19.9 km) from Elephant Rock and 18 mi (28.9 km) from Dadan. This cottage is 18.6 mi (29.9 km) from Jabal Ikmah and 18.7 mi (30.1 km) from Al-Khuraymat.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This cottage also features a picnic area and charcoal grills.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 2 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and washing machines.
9.3/10Great45 Reviews
Al Ula|24.55km from city center
The location and facilities are excellent. The only issue we faced was on the first night when the electricity went out at midnight for half an hour, then came back on, and two hours later, it went out again for five minutes. It was a difficult situation because we didn't know what was happening, and the front desk was far from our room, plus the phone was disconnected with the power outage. We received an apology message from the hotel manager along with a small cake. Other than that, honestly, the hotel is beyond amazing, and the breakfast is seven-star. The services are also worth experiencing, and we got a competitive price from the website, better than the hotel's direct price and other sites.
FromIDR 3,821,252

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5 star

9.2/10Great55 Reviews
Hegra|0.75km from city center
Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family. Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well. Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future. Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably. More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.
FromIDR 5,102,001
9/10Great46 Reviews
Al Ula|2.45km from city center
The place is beautiful and the reception staff are wonderful, but it lacks two things. Firstly, the air conditioning needs to be changed. It's a split unit, not central, and it's quite noisy in the room. Secondly, the smoke detector needs to be replaced. Its flashing light is very annoying when the lights are off, especially since it's directly above the bed, making it hard to sleep well – it's like someone is constantly flashing a light in your eyes. My final and most important observation concerns the buffet, specifically the person preparing breakfast items like fried eggs. His attitude is bad, and his demeanor is even worse. When I asked him to make me eggs, he ignored me and treated me as if the eggs were coming out of his own pocket. It took me asking him more than twice before he finally made them, and he did it very begrudgingly.
FromIDR 1,432,969
8.8/10Very Good70 Reviews
Al Ula|12.45km from city center
The biggest advantages are its affordability and the convenience of being able to park right at your room door. There's a pool, but it's rarely used, and other facilities feel a bit like afterthoughts, with no one really using them. The room itself has a nice vibe though.
FromIDR 1,684,920

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Al Ula Resorts review

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9.5/10
Amazing
Posted on Feb 10, 2026
GGuest User
This hotel is truly delightful. The staff is very welcoming, sharing a story and offering a brief tour before check-in. The ambiance is magical, largely due to the reliance on candlelight rather than extensive electricity. The breakfast is absolutely wonderful. My only minor reservation was the pervasive presence of the SAB bank logo. While subtle, once noticed, it became apparent in nearly every design element throughout the hotel. Nevertheless, I would wholeheartedly rate this experience a perfect 10/10, particularly for those who appreciate its unique charm and atmosphere.
9.5/10
Perfect
GGuest UserThis hotel is truly delightful. The staff is very welcoming, sharing a story and offering a brief tour before check-in. The ambiance is magical, largely due to the reliance on candlelight rather than extensive electricity. The breakfast is absolutely wonderful. My only minor reservation was the pervasive presence of the SAB bank logo. While subtle, once noticed, it became apparent in nearly every design element throughout the hotel. Nevertheless, I would wholeheartedly rate this experience a perfect 10/10, particularly for those who appreciate its unique charm and atmosphere.
Price per night from:IDR 2,907,930
9.5/10
Amazing
Posted on Oct 21, 2025
FFredox
A truly magical stay! The caravan set in the middle of AlUla’s mountains is a unique and beautiful experience I absolutely loved it. The staff were super nice and helpful, and the food was good (though a bit pricey). A few small downsides: the AC in the caravan was quite loud, the room wasn’t very dark during the day, and it would be great to have a pool directly by the caravan instead of having to go to the main hotel, which is about 10 minutes away by car and golf cart. Also, during my two visits to the pool, I stayed for around two hours each time and no staff or bartender came by to ask if we wanted to order drinks. Overall, despite these small issues which didn’t affect me much, it was a magical and memorable experience I’d definitely recommend it and hope to come back again one day.
9.5/10
Perfect
FFredoxA truly magical stay! The caravan set in the middle of AlUla’s mountains is a unique and beautiful experience I absolutely loved it. The staff were super nice and helpful, and the food was good (though a bit pricey). A few small downsides: the AC in the caravan was quite loud, the room wasn’t very dark during the day, and it would be great to have a pool directly by the caravan instead of having to go to the main hotel, which is about 10 minutes away by car and golf cart. Also, during my two visits to the pool, I stayed for around two hours each time and no staff or bartender came by to ask if we wanted to order drinks. Overall, despite these small issues which didn’t affect me much, it was a magical and memorable experience I’d definitely recommend it and hope to come back again one day.
Price per night from:IDR 3,865,868
9.3/10
Great
Posted on Mar 16, 2026
AAnvar_87
Banyan Tree AlUla is an unforgettable desert escape. The tented villas are huge and private (plunge pool optional), set among jaw-dropping rock formations. Service is excellent, and the atmosphere is pure luxury. It's eye-wateringly expensive and remote, but for a special occasion, it's absolutely worth it.
9.3/10
Perfect
AAnvar_87Banyan Tree AlUla is an unforgettable desert escape. The tented villas are huge and private (plunge pool optional), set among jaw-dropping rock formations. Service is excellent, and the atmosphere is pure luxury. It's eye-wateringly expensive and remote, but for a special occasion, it's absolutely worth it.
Price per night from:IDR 7,797,348
9.3/10
Great
Posted on Dec 11, 2025
SAGuest User
The location and facilities are excellent. The only issue we faced was on the first night when the electricity went out at midnight for half an hour, then came back on, and two hours later, it went out again for five minutes. It was a difficult situation because we didn't know what was happening, and the front desk was far from our room, plus the phone was disconnected with the power outage. We received an apology message from the hotel manager along with a small cake. Other than that, honestly, the hotel is beyond amazing, and the breakfast is seven-star. The services are also worth experiencing, and we got a competitive price from the website, better than the hotel's direct price and other sites.
9.3/10
Perfect
SAGuest UserThe location and facilities are excellent. The only issue we faced was on the first night when the electricity went out at midnight for half an hour, then came back on, and two hours later, it went out again for five minutes. It was a difficult situation because we didn't know what was happening, and the front desk was far from our room, plus the phone was disconnected with the power outage. We received an apology message from the hotel manager along with a small cake. Other than that, honestly, the hotel is beyond amazing, and the breakfast is seven-star. The services are also worth experiencing, and we got a competitive price from the website, better than the hotel's direct price and other sites.
Price per night from:IDR 3,821,252
9.2/10
Great
Posted on Feb 28, 2026
TTravel@Santa
Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family. Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well. Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future. Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably. More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.
9.2/10
Perfect
TTravel@SantaOnce at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family. Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well. Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future. Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably. More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.
Price per night from:IDR 5,102,001
9/10
Great
Posted on Mar 30, 2026
GGuest User
The place is beautiful and the reception staff are wonderful, but it lacks two things. Firstly, the air conditioning needs to be changed. It's a split unit, not central, and it's quite noisy in the room. Secondly, the smoke detector needs to be replaced. Its flashing light is very annoying when the lights are off, especially since it's directly above the bed, making it hard to sleep well – it's like someone is constantly flashing a light in your eyes. My final and most important observation concerns the buffet, specifically the person preparing breakfast items like fried eggs. His attitude is bad, and his demeanor is even worse. When I asked him to make me eggs, he ignored me and treated me as if the eggs were coming out of his own pocket. It took me asking him more than twice before he finally made them, and he did it very begrudgingly.
9/10
Perfect
GGuest UserThe place is beautiful and the reception staff are wonderful, but it lacks two things. Firstly, the air conditioning needs to be changed. It's a split unit, not central, and it's quite noisy in the room. Secondly, the smoke detector needs to be replaced. Its flashing light is very annoying when the lights are off, especially since it's directly above the bed, making it hard to sleep well – it's like someone is constantly flashing a light in your eyes. My final and most important observation concerns the buffet, specifically the person preparing breakfast items like fried eggs. His attitude is bad, and his demeanor is even worse. When I asked him to make me eggs, he ignored me and treated me as if the eggs were coming out of his own pocket. It took me asking him more than twice before he finally made them, and he did it very begrudgingly.
Price per night from:IDR 1,432,969
9/10
Great
Posted on Mar 24, 2026
GGuest User
The most amazing place to stay in Al Ula, especially if you wants to enjoying true Glamping Pod experience with, it was an amazing experience walking in the farm, having fresh oranges and guavas, limes & Barrie's grape fruit, mountain climbing, buggy riding and stars gazing in the night.  The restaurant is just basic but the chef cooked delicious breakfast with yummiest cappuccino to kick start a perfect day, special thanks to Mr. Youssef, he is indeed a great person and one man army who will go an extra mile to make your stay extra special and unforgettable, will definitely stay here again if we got the chance to visit Al ULa again.
9/10
Perfect
GGuest UserThe most amazing place to stay in Al Ula, especially if you wants to enjoying true Glamping Pod experience with, it was an amazing experience walking in the farm, having fresh oranges and guavas, limes & Barrie's grape fruit, mountain climbing, buggy riding and stars gazing in the night.  The restaurant is just basic but the chef cooked delicious breakfast with yummiest cappuccino to kick start a perfect day, special thanks to Mr. Youssef, he is indeed a great person and one man army who will go an extra mile to make your stay extra special and unforgettable, will definitely stay here again if we got the chance to visit Al ULa again.
8.9/10
Very Good
Posted on Feb 13, 2026
Jjesputri25
I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it. First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English. The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability. For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable. Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay.
8.9/10
Perfect
Jjesputri25I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it. First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English. The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability. For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable. Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay.
Price per night from:IDR 6,301,391
8.8/10
Very Good
Posted on Apr 1, 2026
AAnonymous User
The biggest advantages are its affordability and the convenience of being able to park right at your room door. There's a pool, but it's rarely used, and other facilities feel a bit like afterthoughts, with no one really using them. The room itself has a nice vibe though.
8.8/10
Perfect
AAnonymous UserThe biggest advantages are its affordability and the convenience of being able to park right at your room door. There's a pool, but it's rarely used, and other facilities feel a bit like afterthoughts, with no one really using them. The room itself has a nice vibe though.
Price per night from:IDR 1,684,920