The breakfast here was excellent with a wide variety of selections of decent quality and a fresh juice station. The butlers were nice and friendly. Plenty of amenities were available.
However even at what appears to be half occupancy rate at the property, there were noisy and littering guests around the relatively small property. The breakfast restaurant also got quite busy at 9am.
The villas themselves are relatively well maintained, but there were rusty vent covers in the restrooms. The rooms were spacious but they offered no view. Bedrooms either had no windows or they faced walls about 6 feet away.
Dinner service was slightly intrusive as we were asked 3 separate times how our dinner went. Our dishes were hastily collected and were asked to help pass finished dishes even though we've already asked for the check.
The staff were nice and the breakfast was good but overall we didn't think the stay matched their ask and the experience they intended to provide.
There are other luxury properties in the area provide oceanview villas and better services for the same or less. The management needs to charge less, or get rid of the glaring shortcomings.
- Sonny
The hotel environment is very good, the room is clean, tidy and spacious.
There are many choices of food for breakfast, and the dinner is delicious!
The hotel staff are polite and nice! There is also butler service, top-notch! He also introduced the itinerary and arranged a call car for us to go to the scenic spots.
In addition, the hotel also provides BBQ service and arranges chefs to cook by the swimming pool! awesome!
The beach is so beautiful and the sand is slippery!
There is also a tea set available every day!
- KA KEI CLARA
