Out of a perfect six, I'd definitely give it a six.
1. The guy at the front desk was very professional and friendly. Unfortunately, I forgot to ask his name, but he's in my picture! He made us feel right at home. Although the Park Hyatt Milan we stayed at was also very good a few days ago, the service at this hotel felt even more like home.
2. The room was incredibly new and clean, and the bedding was very comfortable. The complimentary fruit and turndown service were excellent. They even refilled our bottle of water when they saw we finished it!
3. The restaurant in the hotel lobby is absolutely delicious! The chef is the same as at the Michelin-starred restaurant. If you're looking for great taste and value, the lobby is the place to be.
4. If I ever return to Florence, I'll definitely stay a few more nights at this hotel!
- Anonymous User
The room is super clean. Although it is a historic hotel, it is well maintained. Guests can enjoy two hours of hot springs every day, but the water temperature is not high, about 33 degrees, not the kind of hot springs. The breakfast is delicious. There is also a Michelin 2-star restaurant in the hotel, which can be reserved when booking. You can walk to the left and right attractions within ten minutes, highly recommended!
- clown_59