8.4/10Very Good1679 Reviews
Wall Street/Financial District New York|1.28km from city center
We stayed for 3 nights during thanksgiving weekend. The hotel was in an okay location, near the Bull at Wallstreet and subway - the bus didn’t work most of the times during the holidays. Rooms are clean. However, everything else is a disappointment. The service was average - people aren’t the friendliest here. The elevator took forever - we waited for 20 mins and didn’t seem like the elevator was going to come anytime soon. Ended up walking down the stairs with all our luggages from the 30th floor. The amenities doesn’t feel like a 4 star hotel, it was so underwhelming. Aside from the basic ones like shampoo, conditioner, soap and body lotion, they didn’t give us anything else. There’s no bottled water too, even when we asked. The toilet door doesn’t slide close, there’s a big gap in between which was very bothersome to us. Last thing, if you’re sensitive to noise, you’re going to have a problem because the rooms are not soundproofed at all. We could hear babies crying, people talking pretty loudlu