We travelled as a family of four, and our stay at SUNRISE Le Jardin exceeded every expectation. The hotel delivered excellence in all areas: food, service, cleanliness, activities, pools, and the beach. Everything was well-organized, smooth, and enjoyable. Even though the hotel was undergoing some renovation work, we barely noticed anything. The entire experience felt seamless.
The staff truly stood out. Every team member greeted us with a smile, was helpful, polite, and consistently professional. Their teamwork and positive attitude made a big difference, and we felt genuinely well taken care of throughout our stay.
Our children absolutely loved it. We have travelled to many countries, but this hotel in Hurghada clearly stands out when it comes to service level, activities, and the number of pools and facilities available. The beach was large and clean, the pools and waterpark offered plenty of variety and capacity, and everything felt safe and family-friendly. It is a place that perfectly suits small children, teenagers, and adults alike.
Our room was exactly as described—spacious, comfortable, and equipped with everything we needed. The cleaning was excellent, and the air conditioning worked perfectly.
The hotel impressed us especially with its day- and evening activities for both children and adults. There was always something fun to do, and the variation ensured that every day felt different.
We will definitely return. In fact, we were already discussing our next trip before we even got back home. Our children truly did not want to leave.
Thank you for a wonderful stay.
- Guest User
When i arrived at 1:30 am it turned out that the hotel was being renovated, and i had been moved to another hotel. This meant walking to the hotel next over, there waiting for them to figure out where i had to go. This should have been comunicated beforehands so i could have just taken a taxi to the right hotel. I got moved to the hotel next (alora hotel) over that is owned by the same company. Apart from this entry experience the stuff was very friendly and the hotel very clean with some dated. The food was a bit dissapointing although the desserts were always execellent (especially the arabian sweets).The location isnt ideal with some noice from the very nearby mosque.
- Guest User
