Map Hotel Map, Address, Transportation & Nearest Stations and Airport

## Amanfayun Stay Review **Pros:** * Superb location, just a 5-minute walk to Lingyin Temple/Feilai Peak, boasting unique and precious scenic resources. * The rooms beautifully preserve the ancient village aesthetic, with wooden structures and Zen-inspired furnishings creating a serene atmosphere. The bedding comfort was also top-notch. **Cons:** 1. **Privacy Concerns:** The hotel's pathways are open to the public, leading to numerous non-guests passing through in the mornings and evenings. Views from outside the guest rooms are only partially screened by trees, which significantly undermines Aman's core promise of 'hidden luxury and privacy.' 2. **Outdated Facilities:** The room facilities are notably old. The showerhead couldn't regulate water temperature, forcing me to take a cold shower late at night. We had to contact the front desk the following day for maintenance. 3. **Lack of Proactive Service:** For butler service, guests need to proactively request contact information, and the response mechanism for basic needs felt passive. This is a significant deviation from the 'invisible' or 'seamless' service one expects from a luxury hotel. **Summary:** In conclusion, while the historical charm and location are definite highlights, the lapses in privacy protection, facility maintenance, and service details fall short of 'top-tier luxury' standards. I hope the brand can better understand and address the specific needs of its core clientele.

This hotel, boasting a private garden, is practically flawless except for the high humidity due to its proximity to West Lake. From the moment you step in, it feels like coming home. In your free time, you can wander through the meandering Jiangnan-style gardens, with a new picturesque view at every turn, leaving a lasting impression. The hotel's unique location offers excellent connectivity to nearby attractions, making sightseeing incredibly convenient. For guests who appreciate peace and quiet, it's an ideal retreat.

The hotel is perfectly situated right by West Lake, adjacent to the former Shangri-La. The ambiance is absolutely superb, making it an ideal summer retreat. The Western restaurant is elegant and comfortable, and their afternoon tea is incredibly generous – easily more than enough for two! In the evenings, there are live singer performances, which, paired with a glass of red wine, create a wonderfully cozy and delightful atmosphere. The fresh fruit and pastries provided in our room upon arrival were also a lovely touch. Special thanks to Manager Darren for his warm and thoughtful hospitality. This is definitely my top choice for business trips.

A very distinctive hotel. The environment is quiet, the rooms are large, and the decoration is Chinese style, which is very grand. I booked 2 rooms of the same price, but the room layouts are completely different. I asked the housekeeper, and the housekeeper said that each room type of Zixuan is different. The housekeeper service is very thoughtful, especially when checking in, the room introduction is very detailed. Dinner was eaten at the hotel's Jiexianglou (one Michelin star, two black pearl diamonds), which was fine except that it was expensive. The hotel's breakfast is very rich, with Chinese, Japanese, Western and other set meals to choose from, which are thoughtful and rich. We are a family traveler, and Zixuan's environment, food and thoughtful service make the elders and children very satisfied, so it must be highly praised!

My family and I visited Xixi Wetland during the National Day holiday and stayed in Room 19 of the 'Hushu Guest House.' The 60-square-meter room was spacious and airy, perfect for three people. The decor was a charming Chinese retro style, and the garden landscape was beautiful and serene. Overall, the stay was fantastic! 👍🏻👍🏻👍🏻 🏠 **Indoor Environment:** The room featured an entryway for shoes, a bathroom, a sitting area, a bedroom, and a private outdoor terrace. I loved being able to see the lake directly from the bed – very relaxing. A nighttime soak in the tub was wonderful, with a lovely view outside the window. 💁 **Service:** The butler and all staff members were incredibly polite and enthusiastic. There was a dedicated shuttle service from the North Gate of the wetland. After check-in, the butler thoughtfully explained the hotel's garden design and surroundings, then guided us to our room and detailed its layout. We received complimentary welcome fruit and evening service, and the entire room smelled fragrant and fresh. We also participated in a craft class with an instructor, which was a great experience. 🍃 **Outdoor Environment:** The winding paths were secluded and picturesque. All guest room areas could be accessed via a single loop, so there was no getting lost, and along the way, we experienced various scenic views. The air was fresh, there was abundant greenery, and it was very quiet – even the elderly enjoyed it. 📪 **Minor Drawbacks:** Unfortunately, the complimentary photoshoot service we were offered fell through as the collaborating photographer bailed, so we didn't get to experience that. Also, we forgot to claim the complimentary drinks at the bar.

The hotel's location is excellent. Although it's not on a high floor, there are no other tall buildings nearby, offering a wide-open view. We booked a hotel package to celebrate our wedding anniversary and, based on Harry's suggestion at the front desk, upgraded to the Hangzhou Suite – a fantastic choice. From up there, you can see West Lake to your left and the Grand Canal to your right, with Wulin Square right beneath you, truly living up to the suite's name. We could also spot Leifeng Pagoda and Baochu Pagoda, and even glimpse Beifeng Mountain in the distance. The room amenities were complete, and all the supplies were excellent. Customer service was efficient. The desserts at the Executive Lounge were quite good, but the evening light meal was really disappointing, arguably the worst part of our stay. It wasn't just poor compared to the Tianjin Four Seasons; it was even 'simpler' than what you'd find at an average Hyatt or Marriott, much to the dismay of the waitstaff. The breakfast, however, was decent, with good pastries. The butter knife was conveniently placed with the cutlery, which was a nice touch. The doormen, front desk staff, and the female manager in the lobby all provided excellent, polite, and efficient service, even remembering guests' surnames. The service at the Executive Lounge was also good. While I was initially very satisfied with the breakfast restaurant's service, waiting ten minutes for a coffee and then having it made incorrectly just before leaving was a bit of a letdown. Overall, most aspects live up to the Four Seasons' reputation and price, but the Executive Lounge's dinner was simply too bad.

Park Hyatt Hangzhou boasts a superb location, with The MixC mall directly downstairs and Raffles City also conveniently nearby. The rooms are spacious, bright, and efficiently designed, featuring a generously sized desk and a thoughtful layout. The breakfast is excellent, offering à la carte options. The bar on the 48th floor even features a glass skywalk, perfect for Instagram-worthy photos. Overall, I was extremely satisfied with my stay and would certainly choose Park Hyatt Hangzhou again on my next visit to Hangzhou.

Our service manager (WeChat: 鱼干) was exceptionally helpful and friendly. Although we did not enjoy our experience at the restaurant—the food was poor, and the service wasn't up to standard. After we gave her our feedback, she quickly responded to it. She also helped us arrange a shuttle to and from Xixi Wetland and personally delivered our tickets. We are very grateful for her help. Overall, we would recommend the hotel but advise avoiding the restaurant.

This is a magical hotel. I went to Jingshan Temple with my friends to pray and chose this Zen Tea Hotel. I didn't want to hear the distance for three minutes. The hotel was more satisfying than I expected. The room was very big and had a Marshall Bluetooth speaker, which was perfect. I drank tea and listened to music on the balcony. The garden-style design healed us. The staff was warm and friendly. I will come to stay here next time.

The hotel's scenery is absolutely stunning. The villa with its small courtyard offers a bright room with great views, and waking up to the sounds of birds and the scent of flowers every day is very zen. However, the hotel is showing its age with old facilities, giving it a somewhat dated, 'state-owned enterprise' feel. The bathroom had a strong unpleasant odor on rainy days, and the quality of items in the room, such as toiletries and the TV, seriously didn't match the 3k per night price tag. The biggest issue was breakfast; there wasn't much high-quality food available, although the freshly squeezed vegetable and fruit juices were good. A lot of the fruit in the fridge was rotten (it's the first time I've seen a hotel not display fruit openly, which shows a lack of confidence in its quality and freshness). The service, however, was indeed excellent, attentive and thoughtful. I believe Banyan Tree Hangzhou needs to move with the times and seriously upgrade and renovate its hardware and breakfast offerings. They shouldn't waste such a prime location and good foundation. This hotel's standard would have been fine ten years ago, but at this price today, it's quite inappropriate.