- City, airport, region, landmark or property name
- 0 nights
1 Room, 2 adults, 0 children
- Update
Merchant Marco Hotel







Business Deluxe Queen Room
City View
European suite of bunk bed
Queen Room (special promotion)
Twin Room (special promotion)
Themed Family Suite
Premium Executive Lake-view Queen Room
City View
President Suite
City View
Premium Deluxe King Room
City ViewPremium Deluxe Twin Room
City ViewGuestroom - City-View (Special promotion)

Deluxe Room (2 beds)

Parent-child Suite

Special Queen Room
Themed Family Suite

Selected Room (2 beds)

Discount Twin Room

Executive Suite
City ViewExecutive City-view Twin Room
Sunshine Family Friendly Room
Executive City-view Queen Room
Executive Lake-view Twin Room
Premium Executive Lake-view Twin Room
West Lake Suite
Premium Executive Lake-view Twin Room
City View
Business Deluxe Twin Room
City View
City View Twin Room
City View
City view Queen Room
City View
Selected Double Room
Executive Lake-view Queen Room

European-Style Family Friendly Themed Family Suite

Family Suite

Deluxe Double Room
Guest Reviews(11983)
Guest User
- Selected Room (2 beds)
- Stayed in September 2023
- Solo travelers
- 2 Reviews
O’Connell
- Selected Room (2 beds)
- Stayed in July 2023
- Families
- 10 Reviews
5/5PerfectFantastic little hotel. Clean and friendly. Breakfast was fantastic, very close to West Lake.
Translation provided by GooglePosted July 11, 2023HelpfulSalah khater
- Selected Double Room
- Stayed in June 2023
- Couples
- 15 Reviews
4.5/5ExcellentIt was a nice stay, location is perfect near subway station and 5 minutes walking to West lake. Both Chinese and western Breakfast are available and delicious.
Translation provided by GooglePosted June 24, 2023HelpfulGuest User
- Selected Room (2 beds)
- Stayed in May 2023
- Families
- 1 Review
3.5/5The Good: - Location; near the mall and west lake but there are so many other options nearby like friendship hotel. - Service; the staff are generally nice and welcoming. The Bad: - Room; very old, smells, bathroom has mold and doesn’t feel clean overall. - Trip.com ranks this hotel as top choice (No. 1); this is a PAID AD, not ranked based on customer feedback. Beware! - electronics are old; don’t expect HD tv.
Translation provided by GooglePosted May 13, 2023Helpfulkmendoza
- Selected Double Room
- Stayed in May 2023
- Solo travelers
- 13 Reviews
5/5PerfectGreat for a quick weekend getaway to Hangzhou! Receptionists were very kind and helpful, and location is a nice easy walk to West Lake and Wushan Night Market.
Translation provided by GooglePosted May 8, 2023Helpful
Property Policies
- Reservation unavailable: public parking is available on site (additional charge), CNY 30.00 (approx. US$ 4.11) per day
The following payment methods are accepted by the property:
Property Description
- Opened: 2001
- Renovated: 2013
- Number of Rooms: 253
Traveling to the hotel is easy with Hangzhou Railway Station located approximately 3km away and Hangzhou Xiaoshan International Airport roughly 29km away. Just a short walk from Longxiangqiao Metro Station, traveling to most city destinations is a breeze. This hotel is located near many of Hangzhou's attractions including Qinghefang Street, West Lake Cruise and Impression West Lake.
After a long day of sightseeing, guests can retire to the comfort of the hotel. This Hangzhou hotel features parking on site.
If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
Services & Amenities
- Restaurant
- Café
- Meeting Room
- Multi-Function Room
- Fitness Room
- Car Rental
- Valet Parking
- Concierge Car Service
- Tea Room
- Porter/Bellhop
- Luggage StorageFree
- Wake-Up Call
- Express Check-In and Check-Out
- Trip.Com Priority Check-In
- 24-Hour Front Desk
- Concierge Service
- Tour/Ticket Service
- Currency Exchange
- Front Desk Safe
- Ironing Service
- Laundry Service (On-Site)
- Laundry Service (Off-Site)
- Dry Cleaning
- Restaurant
- Café
- Bar
- Room Service
- Lobby Bar
- Wi-Fi in Public AreasFree
- Elevator
- Public Audio System
- Non-Smoking in All Rooms
- Smoking Area
- Non-Smoking Floor
- Executive Floor
- ATM
- Shopping Mall
- Gift Shop
- Robot Service
- Meeting Room
- Business Center
- Audio Visual Equipment
- Multi-Function Room
- Wedding Service
- Accessible Rooms Available
- Fitness Room
- Hiking
- Children's Toys
- Kids' Toothbrush
- Children's Bathrobe
- Children's Slippers
- Children's Meals Available
- CCTV In Public Areas
- Access Control System
- Security Alarm
- Fire Alarm
- Smoke Detector
- Fire Extinguisher
- Security Personnel
Haven't found the right property yet?
Love this Hangzhou Macro hotel, it's so close to West Lake, traffic is so convenient. I managed to see a lot of interesting places by taking metro n buses. The hotel room is clean n quiet. Will definitely come back again😊 Also the green tea is the famous Longjing Tea which is easily over¥1000 - ¥2000/500g. Enjoy🍵