Merchant Marco Hotel

No.38 Pinghai Road, Hangzhou, 310006, Zhejiang, ChinaShow on map
Opened: 2001 Situated in Hangzhou's vibrant downtown area, the Merchant Marco Hotel (Makeboluo Jiari Jiudian) is within easy reach of Hangzhou's best-known attraction, picturesque West Lake and offers easy access to the city's commercial shopping centers including Hubin Road and Nanshan Road.Show More

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  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.8

4.7/5Outstanding

Delicious breakfast, Friendly front desk staff
99% Recommended
  • Very Clean4.8
  • Excellent Amenities4.7
  • Excellent Location4.7
  • Excellent Service4.8

4.7/5Outstanding

Delicious breakfast, Friendly front desk staff
99% Recommended
  • 28.9km
  • 2.9km
  • 490m
9 places of interest within 1000m
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Wi-Fi in designated areas
Restaurant
Café
Bar
Non-smoking floor
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Selected Double Room
2 adults
1 king bed
20-25m²3-7F
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Selected Room (2 beds)
2 adults
2 single beds
20-25m²3-7F
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Deluxe Double Room
2 adults
1 king bed
20-25m²3-7F
Photos and Amenities
room overview picture
Deluxe Room (2 beds)
2 adults
2 single beds
20-25m²3-7F
Photos and Amenities
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Business Deluxe Twin Room
City view
2 adults
2 single beds
25m²4,8-10F
Photos and Amenities
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Business Deluxe Queen Room
City view
2 adults
1 king bed
20-25m²8-9F
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City view Twin Room
City view
2 adults
2 single beds
25m²10-12F
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City view Queen Room
City view
2 adults
1 king bed
25m²10-12F
Photos and Amenities
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Premium Deluxe Twin Room
City view
2 adults
2 single beds
25-30m²3,7,13-17F
Photos and Amenities
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Premium Deluxe King Room
City view
2 adults
1 king bed
25-30m²5-6,8-13F
Photos and Amenities
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Premium Executive Lake-view Twin Room
Lake view
2 adults
2 single beds
25-30m²13-17F
Photos and Amenities
room overview picture
Premium Executive Lake-view Queen Room
Lake view
2 adults
1 king bed
25-30m²13-17F
Photos and Amenities
room overview picture
Parent-child Suite
3 adults
2 single beds and 1 bunk bed
25-30m²4F
Photos and Amenities
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European-Style Family Friendly Themed Family Suite
3 adults
2 single beds and 1 futon bed
45m²4-16F
Photos and Amenities
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Family Suite
3 adults
1 single bed and 1 king bed
45m²4-13F
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European suite of bunk bed
3 adults
1 bunk bed and 2 single beds
45m²7,15F
Photos and Amenities
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Executive Suite
City view
2 adults
1 king bed
50m²4-16F
Photos and Amenities
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President Suite
City view
4 adults
2 king beds
160m²17F
Photos and Amenities

Reviews(14247 verified guest reviews)

  • profile picture

    China

    • Selected Double Room
    • Stayed in November 2021
    • Business travelers
    • 27 Reviews
    4.7/ 5
    Outstanding

    The location of the hotel is still very convenient. It is 500 meters away from Longxiang Road subway station. It takes 10 minutes to walk to the West Lake. It is great to take a walk after dinner! Although the door of the hotel is a bit cramped, I still have a very good interior color Like, the red leather chair in the room looks comfortable and colorful. There are special bidets, disinfection cabinets in the bathroom, bathrobes, slippers, and cups for children who are considered in the room. They are suitable for guests with children. The breakfast is quite rich, including Western, Japanese, and Chinese. I ate a lot:)

    Translation provided by Google
    Posted November 8, 2021
    Helpful
    profile picture

    China

    • Selected Double Room
    • Stayed in October 2021
    • Business travelers
    • 4 Reviews
    5/ 5
    Perfect

    Next time I come to Hangzhou, I will come to stay at this front desk staff very enthusiastic and patient. The room is clean and the bathroom is separated from dry and wet. Anyway, the stay is very comfortable. The first night stayed at the Sino Hotel that the hotel does not have a four-star standard and the price is not cheap. The hotel has a small bed and it’s not clean. I’m itching to sleep. I hope everyone can avoid lightning.

    Translation provided by Google
    Posted October 17, 2021
    Helpful
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    Anonymous User

    China

    • Selected Double Room
    • Stayed in November 2021
    • Friends
    • 2 Reviews
    5/ 5
    Perfect

    The location of the hotel is great! It’s a 5-minute walk from Exit D of Longxiangqiao Station of Metro Line 1, and it only takes 10 minutes to get to the West Lake. The surrounding living facilities are complete and convenient, and there are everything to eat and drink, and it’s quiet. This stay has been upgraded. Once you enter the room, you can see the West Lake from the window, which makes people naturally happy. The rooms are elegantly decorated and of high quality. The bathroom is small but very clean and tidy. The washing facilities are well equipped, and the toilet is clean and flushed. The overall feeling of the hotel's service is also very intimate and comfortable. Originally, I only planned to stay for one night, but I decided to stay for one day due to some arrangements. The experience of staying in the store this time is really pleasant! Will choose here next time I come to Hangzhou.

    Translation provided by Google
    Posted November 25, 2021
    Helpful
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    China

    • Deluxe Room (2 beds)
    • Stayed in November 2021
    • Couples
    • 2 Reviews
    5/ 5
    Perfect

    The traffic is too convenient. Just a few steps from the subway station to the West Lake, I help upgrade from a twin room to a lake-view double room for free. There is really nothing to say about the service. I will consider this one in my future trip to Hangzhou, like it!

    Translation provided by Google
    Posted November 22, 2021
    Helpful
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Hotel Policy

Check-in and Check-out
Check-in from 14:00Check-out before 12:00
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Important
防疫期间,入境已满21天未满90天的客人,需提供7天内的核酸检测证明,入境未满21天的客人,请在下单前与酒店确认接待政策,以免影响入住
Hotel Notes
酒店将不主动提供一次性用品,如:牙膏、牙刷、梳子、肥皂等,若您在入住期间对以上物品有需求,请致电前台8002或房务中心8666。

Hotel Description

  • Opened: 2001
  • Renovated: 2013
  • Number of Rooms: 253
Situated in Hangzhou's vibrant downtown area, the Merchant Marco Hotel (Makeboluo Jiari Jiudian) is within easy reach of Hangzhou's best-known attraction, picturesque West Lake and offers easy access to the city's commercial shopping centers including Hubin Road and Nanshan Road. This Hangzhou hotel houses guestrooms ranging from Standard through Queen to Executive Lake-view Suites and apartment style accommodations. All rooms boast LCD televisions, bathtubs and broadband Internet access. Non-smoking rooms are available. For ultimate comfort and West Lake views check into the West Lake Suite where floor-to-ceiling windows illuminate a spacious two-room suite overlooking the scenery that earned Hangzhou the compliment of being "the most beautiful and elegant place in the world" from Marco Polo. Three restaurants provide a variety of cuisines, from Western to Chinese, sure to satisfy any guest's tastebuds. For something a little different, check out the Mediterranean Sunshine Bar on the 17th floor, which serves authentic Western food and a pleasing array of Mediterranean dishes with more of those spectacular lake views. Guests traveling on business can easily make use of the hotel amenities provided. Business guests can find the business center for any of their needs and are able to use the various conference rooms at their disposal. After a hard day's sightseeing in Hangzhou and the surrounding area, guests can find they can enjoy drinks at the bar or relax in the beauty salon. For those who still have some energy, there is a hotel gym which, though small, is equipped with machines from leading Italian brand TechnoGym, giving you an all-around good work-out.

Services & Amenities

  • Restaurant
  • Café
  • Gym
  • Conference hall
  • Multi-function room
Transportation Services
  • Car rental
Activities
  • Hiking
  • Teahouse
Health & Wellness
  • Gym
Front Desk Services
  • Trip.com Group Exclusive Access
  • Bellhops
  • Luggage storageFree
  • Front desk safe
  • Valet parking
  • Duty manager
  • Taxi booking
  • Concierge service
  • Attraction ticket counter
  • Wake-up call
  • Credit cards accepted
  • Express check-in/check-out
  • Currency exchange
  • Front desk (24 hours)
  • Door attendant
  • Tourist map
  • Pay once for all purchases at check-out
Cleaning Services
  • Ironing service
  • Laundry service
  • Laundry service (off-site)
Food & Drink
  • Restaurant
  • Café
  • Room service
  • Children's meals
  • Bar
Other
  • Butler service
  • Multilingual staff
  • Wedding service
  • Dry cleaning
Public Area
  • Wi-Fi in designated areasFree
  • Mini shopping mall
  • Lobby seating area
  • Gift shop
Business Services
  • Conference hall
  • Business center
  • Multimedia system
  • Multi-function room
General
  • Elevator
  • Executive floor
  • Lobby bar
  • Audio system & speakers
  • Designated smoking area
  • ATM
  • Accessible rooms
  • Newspaper in lobby
  • Non-smoking floor
  • CCTV in public areas
Kid's Facilities
  • Toys for Children
  • Kids’ toothbrush
  • Kids’ bathrobes
  • Kids’ slippers

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