The best part of this stay was checking out. We were in room 218: The card/card reader for the door didn't work on the first try, had to go to the front desk to get the card re-configured and it still didn't work on the first try, the carpet is filthy, the bathroom fan didn't work, the bathroom lights didn't function properly, there was blood on the sheets and on the back of the bathroom door, there was unidentifiable ”stuff” in the hair dryer, the toilet was cracked, there were bugs in the bathroom, ceiling fan hadn't been dusted (white fan with black edges), furniture hadn't been dusted, there was no fridge in the room, no main light switch, a tube television that had bad reception, no WIFI information in the rooms, sound easily traveled through the door & window, AC was very loud (I sleep with ear plugs so it didn't bother me), No signage/directions, for rooms pool not usable (algae green and no signs), poolside bar not operating, cracked tiles & floors outside, dead mouse by the pool. The hotel misrepresents itself on the website with ”breathtaking views”. No information on the website that the hotel is in disarray.
- Guest User
The best part of this stay was checking out. We were in room 218: The card/card reader for the door didn't work on the first try, had to go to the front desk to get the card re-configured and it still didn't work on the first try, the carpet is filthy, the bathroom fan didn't work, the bathroom lights didn't function properly, there was blood on the sheets and on the back of the bathroom door, there was unidentifiable ”stuff” in the hair dryer, the toilet was cracked, there were bugs in the bathroom, ceiling fan hadn't been dusted (white fan with black edges), furniture hadn't been dusted, there was no fridge in the room, no main light switch, a tube television that had bad reception, no WIFI information in the rooms, sound easily traveled through the door & window, AC was very loud (I sleep with ear plugs so it didn't bother me), No signage/directions, for rooms pool not usable (algae green and no signs), poolside bar not operating, cracked tiles & floors outside, dead mouse by the pool. The hotel misrepresents itself on the website with ”breathtaking views”. No information on the website that the hotel is in disarray.
- Guest User