This trip to Taiwan was entirely because of this newly opened hotel! The hotel decoration is very beautiful and in line with Capella's concept! The only drawback is that the service is not worthy of its reputation! First of all, the room type given to me when I checked in was different from what I booked, and it took a lot of time to change rooms~ Secondly, when I sent my clothes for laundry, I was shocked when they were returned after the first wash. They were the same as before!! Is this Capella's service? ? It's hard to imagine~ The second wash was finally clean, and they were charged as usual! Finally, the breakfast was really not delicious, please improve it~
- Guest User
The room was odorless. The lobby was spacious. Breakfast was on the first floor. Afternoon tea and cocktails were provided. The service was exceptionally attentive. I would definitely book again.
- Guest User