This time, I was in Shanghai for a weekend with friends and wanted to stay somewhere close to the commercial area so we could easily go out at night. I chose the Yongxin Century Metro City branch mainly for its convenience – it's super close to Grand Gateway 66 and Metro City. We could just head downstairs for food and shopping without needing to take a taxi.
The two-bedroom space was just right for the three of us. The night view from the room was great, and it was really comfortable to relax on the sofa with some late-night snacks. We suddenly realized we hadn't brought a universal adapter and were about to go buy one, but the butler actually helped us out by quickly delivering one. Their efficiency was truly impressive, and it didn't delay our trip to the Bund the next day.
When we checked in, the butler even came to pick us up, which was a very thoughtful and attentive service. The room was clean, the bedding was comfortable, and the kitchen allowed us to heat up simple things. The overall check-in process was very smooth. We even extended our stay for another night, thanks to their excellent care. I'll definitely choose this place again next time I visit Shanghai; the location is just so convenient. After a long day of exploring, you can just come back and crash.
- Guest User
There was a bit of a hitch during check-in. The serviced apartment initially tried to move us to Gubei, claiming a system error, and even attempted to privately negotiate a price change. It seemed they wanted to back out of our booking quickly to secure a long-term rental, as someone had shown interest and they were trying to break our agreement. We eventually called Trip.com, who handled it well, and we were able to check into our original room without issues. However, for an apartment costing 1200-1400 a night, the three-bedroom unit only came with one set of toiletries for two people. After a lengthy negotiation, they agreed to provide more shower caps and conditioner, but nothing else. While the cleaning was adequate, the older decor made it visually feel less clean than a hotel. For our 7-night, 8-day stay, cleaning was only done once. There's no free parking; the downstairs lot charges 15 per hour, capped at 120 per day. On checkout day, thankfully, Trip.com subsidized a few hundred yuan in vouchers, otherwise, we would have paid over 600 for a late checkout, even though the apartment wasn't booked for the next day. We even accommodated the apartment by allowing a prospective long-term tenant to view the property on our checkout day. Overall, the experience was just okay. I've given a detailed account, so you can judge for yourselves.
- Vee_Yin