Radisson Blu Hotel Shanghai New World

I booked a two-day stay at this 5-star hotel through Trip.com, and its quality certainly lives up to expectations. First, let's talk about the location. It's right across the street from Exit 8 of Metro Line 2, very close to Nanjing Road Pedestrian Street. The hotel is also directly connected to the New World Department Store, making it super convenient to get to Madame Tussauds. Next, the service. The attention to detail really showcases its high quality. Since Shanghai was quite cold in February, the hotel had already pre-heated the room, so it was wonderfully warm when I walked in. The housekeeping staff were very meticulous and responsible. From check-in to luggage storage and even the greeting at the entrance, everything was incredibly professional. In my free time, I browsed through the Radisson guide, and the content and details inside further highlighted the professionalism of the hotel's overall service. Regarding the facilities, some of them are a bit old, but it doesn't affect their functionality. The TV is indeed a bit small, which impacts the viewing experience. However, the bed was silent, and the toiletries, towels, dental kits, slippers, hairdryer, and mini-fridge were all brand new. My overall impression is that they don't cut corners on new items, and the older equipment doesn't detract from the overall experience. Because I mentioned wanting a quiet area in advance, the view from my room wasn't anything special. However, if you choose a room facing Nanjing Road or People's Park, I imagine the visual experience would be excellent. I didn't get a chance to try the bar or restaurant this trip, but I hope to experience and share them if I visit Shanghai again.

Excellent hotel! It's a peaceful oasis right in the heart of the city, overlooking Shanghai. I'll definitely stay here again next time I'm back in the country. They have a great variety of room types, perfect for solo travelers or families. The hot water was fantastic, very comfortable, and it even had a large bathtub!

Judy provided excellent service. The hotel is conveniently located with good transportation options nearby, offering a quiet atmosphere despite being in a bustling area, and the views are also great.

The service was warm and proactive. The facilities and environment were decent. The location was absolutely excellent, and Hailie helped us get a high-floor room with a better view, which really enhanced our stay and the overall sightseeing experience. We'll definitely be back for a second visit!

The room is spacious, and it's a city-view room with a great view of the Oriental Pearl Tower. There's a subway station right downstairs which makes it convenient to get to the train station. It's also super easy to walk to Nanjing Road from here. The service is really enthusiastic!