We were at 13.10.23 in the hotel for two nights. We chose the hotel because the experiences in Tuttlingen in the same hotel chain were very positive. Unfortunately, I cannot affirm that from Erfurt. The hotel is conveniently located with tram connection about 4 km outside the centre. The rooms are relatively small and there is no separate bathroom and toilet. For two days the room size is just enough, but there is no barrier. The service is very unmotivated. You can notice this already at check-in. In the restaurant you need to expect very long waiting times and also at the bar it is only very slowly moving forward. We just wanted to drink a beer in the evening and we waited for our drink over 45 minutes. Inadmissible for a four-star hotel. Although the rooms are not cleaned at weekend as we have been told, the sauna is not also available from 10:00 to 15:00 because the staff are needed to clean the room. All in all, the hotel is very expensive with the overnight price, especially since the service is incredibly restricted. We will not decide again for this hotel in Erfurt.
- Guest User
The hotel is located in an exhibition area in Erfurt, next to a large supermarket and a small Vietnamese restaurant. There is an S-Bahn platform in front of the hotel. Parking is available but charges apply. The staff at the front desk of the hotel was very welcoming and the breakfast buffet was quite rich, but there were several service staff in the restaurant that didn't seem to be particularly friendly to Asians! The room was clean, tidy and bright, but the space was slightly smaller and the room was free of charge.
- Anonymous User
