Map Hotel Map, Address, Transportation & Nearest Stations and Airport

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

This newly opened Bulgari Hotel still has a lot of problems: 1 If you don’t drive in, you have to go through a shopping mall every time, and it’s impossible to take a taxi all the time when you go out. Every time you come back, you have to go through the back door. 2 There is basically no service at all. When checking in, it said that non-alcoholic drinks are free, but the actual checkout juice is 2,500 yen a bottle, which feels very bad. 3 With the price of 1w8rmb, you can live in a hotel with better location and service in ginza, and there are also a bunch of Japanese people complaining about it in Google reviews. 4 The concierge department of this hotel booked restaurants almost a month in advance, and only one can be booked after giving a list of more than a dozen restaurants. The hotel has almost no strength in this regard.

This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!

My family and I used it to celebrate my husband's birthday. When I returned to the hotel after turndown, a birthday message, a bouquet of flowers, and a small gift had been left for me. Their subtle care is wonderful. Also, all of the drinks I received upon arrival were replenished, which I was really grateful for. Check-in was done while relaxing on the sofa, just like the Toranomon edition. However, the difference is that we receive a welcome drink service and a towel with a relaxing and soothing scent of vetiper and petitgrain, which is different from the edition's signature fragrance black tea, and the fatigue of traveling will melt away. I did. The customer base is different from Toranomon, it is less lively and has a more cozy atmosphere. Although the hotel is new, the staff's pleasant friendliness and polite and kind consideration are wonderful. You can explore various things in Ginza while taking a break, and the hotel's architecture and interior will stimulate your senses, so it's definitely a great way to spend your vacation. is. The only thing that bothered me was the loud noise from the air conditioner coming from near the entrance of the room. That's it. The humidity control is also great, but I wondered why. It's a wonderful hotel that keeps getting better and better, and makes me feel sad that it will become a distant presence.

Overnight with friends. At first, I was planning to go to a hot spring, but it gradually became closer, and in the end it was a plan to say that there was no hot spring and only the atmosphere ... but as a result, the answer was correct. The place is in the Grand Prince. The entrance is a little difficult to understand, and for some reason there is no front desk or entrance, and I wander around the lobby. Finally I found a staff member and was guided to the 4th floor. Check-in with matcha and sweets at the club lounge. Although the lounge is a little simple and small, there are only 14 guest rooms, so this may be enough for capacity. It is worth mentioning that you can access all the lounges of the three hotels in this Takanawa Prince area (actually four because it is a plus Hanakoji) (I was waiting w) This seems to be a privilege only for this Hanakaji, and the tension rises. I was supposed to come slowly to conquer all of them in 2 hours of cocktail time from 17:00, but I suddenly changed to an erratic and fluttering project! I went to the lounge of Hanakoji just at 17:00, but there was no previous customer. We are embarrassed. Drinks are a small number of elite drinks such as champagne, wine, sake, whiskey, and good juice (laughs). Nine snacks on the plate? Since the concept here is Japanese, it is a Japanese set. After that, I went to the lounge on the lower floor, but there was a line, Shin Takanawa had only beer and the rest of the daytime cake, and even though I went to Sakura Tower, there was nothing nice about alcohol or snacks, so I ended up returning to the beginning. As a result of returning to the beginning, I found that there is a drink here even after the cocktail time (no hors d'oeuvre) I finally found that it was the correct answer to use only here, so from the next time I will do so. Although the introduction has become longer, the room has the same setting as that of the inn and has a bed on tatami mats. The view of the garden is good from the window, and you can see the garden from the bath (can you see the bath from the garden?) The bathroom is large and comfortable. No unnecessary rain shower for me. No toiletries (I wanted this). I am grateful that breakfast is brought to my room and I can relax in the room while looking out at the garden. The contents are a little like an inn, and there are many items. Another feature is that all the staff in the hall are very responsive. After that, there is nothing to say if you can dig in the hot springs.

Booked a deluxe king for 5 nights through the Hyatt website. The hotel is very large and the common areas are large, beautiful, and decorated in a very classy manner. Views are amazing from pretty much everywhere. The gym is well equipped and maintained. The swimming pool is smaller than I imagined and yes, you do need to reserve a time to use it. The hallways on the floors where the rooms are were quite dimly lit with dark wallpaper. I would say these hallways could use some updating in terms of the decor. The location of the hotel is a bit out of the way as the closest metro station (Shibuya) is a 15-20 minute walk. I usually ended up taking the bus or a cab to the station, or when it was early - walked. The shuttle wasn't all that frequent so I never took it. Check-in was very service oriented with someone leading me from the lobby to the check-in desk and giving me the low-down on the hotel. Actual check-in took took longer than I had hoped but I had just come from a 16 hour flight and really just wanted to go to sleep. As a Hyatt Explorist, I was upgraded to a larger corner room with more light. At first, they said they were willing to offer me the room at a special rate and when I said no thanks, they just upgraded me for free. I felt this was weird as you either have the availability to upgrade someone with elite status, or you don't. The room was large by Tokyo standards with lots of windows. I didn't find the decor staid as other reviewers have noted. I would say the decor is classic and refined. I've been to Tokyo several times already so I actually spent a bit of time in the room in the morning before heading out. It was a good amount of space to spread out, have some room service, and just relax. There are power plugs near the bed for those of us who like to charge their phone nearby. TV channels are limited though and there is no way to cast streaming services from your phone. The bathroom has a Dyson hair dryer which I enjoyed. Housekeeping was consistently great. The room was always clean, toiletries replenished, and requests were always delivered promptly. I had the breakfast buffet the first morning I was there and then room service every morning after as it doesn't cost any more than eating in the restaurant. The buffet was great and I would recommend trying it at least once. You get to order one main egg dish or french toast/pancakes and then there is the buffet. The spread wasn't as large as other hotels/resorts I've been to but everything there was high quality and delicious. Oftentimes, larger buffets have a mix of decent food and just edible filler stations. But everything here was really good. All of the food stations were actually very small as the kitchen kept replacing them with fresh food. Room service was always delivered quickly and set up perfectly. I ordered the Japanese breakfast one morning (it's the only breakfast available for delivery at 6am) which was tasty but kind of left me a bit hungry. All other mo

Tokyo | Can you believe it, this room has not been renovated in 16 years! Completely conquered by the elegance and foresight of The Peninsula Hotel! Staying at The Peninsula Tokyo, I was amazed twice in a short period of time. - After stepping into the lobby, the crystal lighting on the top and the front The ”eye” artwork echoes with the marble floor Projected into a good-looking symmetrical perspective, it is also often seen in hotels Photos on major social platforms, here is also afternoon tea And the restaurant where breakfast is served. Local designer Yukio Hashimoto chose earth tones, wood, and lacquerware Mixed with marble, the design is very forward-looking, and the maintenance of the guest rooms is outstanding. This year marks the sixteenth year the hotel has opened Years, but the guest rooms have been extensively renovated from the end, and only part of them have been done Hardware replacement and repair, such as the addition of wireless charging devices at the head of the bed. The hotel is currently still the second largest in the whole of Tokyo with basic rooms Luxury hotel (54 square meters). Although the equipment in the guest room such as TV and safe is old, the feeling of use is still comfortable, especially the bedding, which is not pure white linen, but beige is very soft, and the bedding is particularly well received.

The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!

The location is really good, coupled with the good maintenance after the new renovation, the overall facilities are really good. It's just that the room size is a bit not particularly spacious. Hygiene: The room hygiene is no problem. Environment: In the surrounding square, countless people come to check in and take photos. You can see it when you open the curtains in the morning. Service: Needless to say, really good.