Hanalei Colony Resort Map, Address, Transportation & Nearest Stations and Airport

For the cost of the hotel, the experience is disappointing as a result of the bad service of the staff. The service of the front desk, concierge and bar staff (all located in the lobby) is very good but once you get out of the lobby everything changes, the staff is not attentive and the service is that of a 2-star hotel. At the pool I had to go out twice to ask for a couple of beers because the waitress I asked for them forgot to talk to other customers (half an hour waiting for a beer), at breakfast the waiters are literally more concerned with cleaning tables than by taking guests' order. The restaurant was almost empty and yet they leave guests waiting for a table and when you finally sit down you have to fight for the waiter to see you and once you do, he asks you to wait and starts collecting dishes from other tables. Outside my room we found the day of our check-in some dirty glasses and plates which were never removed during our entire stay, nobody supervises the cleanliness or the quality. The only thing that is worth it is the view from the pool and the beach, but for the price of the hotel we expected much more, there is a Westin nearby and it is surely a better option.

The service is impeccable, the environment is beautiful, and the facilities are complete. The hotel is very close to the airport and only arrives at the hotel after the golf course. The hotel lawn is maintained daily, there is a self-service barbecue grill, the terrace is large, and the view from the terrace is charming. Place, the view is very charming, like a beautiful landscape painting, it is worth staying again

Very nice hotel, sitting on the balcony to watch the scenery, swimming pool downstairs, snorkeling by the sea, especially there is a big supermarket within 7-8 minutes walk, the hotel breakfast is very rich, and the food in the restaurant is also delicious, it is worth experiencing again.

The location is superb. Easy walking distance to restaurants and shops nearby. The pool area for the hotel rooms is gorgeous; the one for the villas is dismal at best. While we stayed at the villa area of the hotel, I can highly recommend staying on the hotel side. The rooms are large and lovely. The villas are a different story. They are very tight, space wise, but nicely outfitted. I really do not care for the bathroom location in the 1 bedroom units. I will say they did a good job using the space they had to with on the villas, they are just very tight. I don’t think I would be comfortable with anymore than 2 people in a 1 bedroom villa. There is not much of a view from the villa section…only those on the top floor are going to get a peekaboo view of the ocean. The most annoying thing about the villa side is the noice from the patios. You can hear everything on everyone’s patio. It just resonates off the pool on the villa side. Everything else, including the exterior grounds and on site restaurants, are excellent.

Two of the six stayed in Kauai for ten days. I stayed at the hotel the first two days and decided to try it out. The experience was good. I stayed for four days and wanted to end my flight to Maui. Let's discuss it and want to stay, and live for another four days. The hotel's early breakfast package is $ 20 per person per day at the restaurant, and the rest is paid for itself. The breakfast is good. On the second day we checked in, we found that the kitchen equipment in the room was very good, so we went to the supermarket on the island to buy the ingredients to cook for ourselves. We made potato shreds, chili fried meat, tomato scrambled eggs, green pepper eggplant, and corn paste. I cook porridge, cook rice in a small stainless steel pot, and use Japanese hot sauce in the supermarket with pancake rolls and scallions. The man in the Chinese stomach is more satisfied. In the spare time, I went to the online red bookstore on the island and bought the English version of the first version in 1999. Liberty, and a net red cat. The hotel has a beautiful swimming pool, but there is no beach. We ran to the nearby Sheraton Hotel beach every day to watch the sunset and play water surfing. The hotel room has a three-seater sofa for adults to sleep, and extra beds are available for free, but we only use the sofa. bed. The hotel has free parking and it is very convenient to park anywhere. In short, we will miss here.

A very nice place to stay once you swallow the price. The resort was very clean. People friendly and they are very flexible. Check out was at 10am but they accommodate holding luggage and provide a hospitality room for 30 minutes to clean up after that. They allowed us to use the resort facilities all day after check out. That was very special.

This is our 9th time at the Waiohai, it is our favorite Marriott timeshare. The villas are comfortable and typical of Marriott's style - your view usually depends on if you're a Marriott owner but we found the staff very accommodating - they offered us a good view in a building with a longer walk which was well worth it as our view was lovely! The landscaping is beautiful and well maintained. The Honu bar offers a small menu but good food (I enjoyed my specialty drink but my husband and friend thought theirs were very light on the alcohol and not very good) - the servers are friendly and it's fun to eat there while you look at the ocean and maybe spot whales passing by. There are ample bbq grills if you want to grill, which a lot of people do. There are 3 pools -- a relaxation pool (not for kids) which is good for swimming laps (as you dodge the adults who stand there and talk for hours), the large pool which is busy but enough room to swim, and a very shallow pool by the beach (which is pretty much only usable to put your feet in). That said, the grounds provide ample room for your lounge chair, shade, sun, fantastic ocean view. The beach is a little small but you can walk onto the county beach where you will find sea turtles and monk seals and lots of people enjoying the good snorkeling. In the other direction you can walk towards the Sheraton and another long beach. We really enjoyed Courtney who taught the water aerobics class and also a specialty yoga/Tai Chi/Hula class -- Courtney teaches the Hawaiian culture and we really appreciated the opportunity to learn from her. We feel the Waiohai offers the best Marriott experience of the true Kauai and we look forward to returning next year!

The hotel was kind and I had a good rest. It is quiet and calm for its location. I think it's very beautiful and easy to spend.