Superb hotel This was a special trip to celebrate a big birthday. The hotel is wonderful. We had a suite which was spacious and comfortable with a balcony looking on to the mountains. The service in the bar and restaurant was first class. We were half board and there is a set meal for half board guests. However, unlike other hotels we could swap courses from the a la carte menu. I actually only did this once as the half board menu was so good. The spa is beautiful with a lovely pool big enough for children to splash and adults to swim. There is an efficient shuttle service to the ski slopes which we used in the mornings. You can return on the shuttle but we decided to walk as it is only 5 minutes away. The hotel staff are extremely helpful and courteous and nothing is too much trouble. Saas Fee is a beautiful village, traffic free apart from the electric hotel shuttles and occasional taxis. 3 things I would change. 1.The hotel is too hot overnight and there is no way to turn all of the radiators off. We cooled down by opening the balcony door which is not very environmentally friendly. We did ask staff to help us turn radiators off but this didn’t seem to be possible. 2. The evening turn down service was set between 6 and 7- right at the time when we were getting ready to go to dinner. We did say to the housekeeper that we went to dinner at 7 but she wasn’t able to change the time. 3. There is a luxury bathroom with a jacuzzi bath. However we never did discover how to turn it on. There is a separate toilet cubicle but the main part of the bathroom has a completely clear glass wall into the bedroom meaning no privacy when using the bathroom. Can we be the only guests who like privacy when using a bathroom?
- Guest User
Stayed for five nights with family over new year. The hotel deserves all the plaudits from other reviews. The hotel is well placed in the centre of the village only a 10 minute walk to the ski lifts but also a five minute shuttle ride which run regularly too. The Inter sport ski shop is adjacent and accessible directly The rooms are very attractively set out and a small Christmas tree in each room was unexpected. the spa is lovely with a big pool and more saunas and steam rooms than I can imagine you might need to use. The service throughout the hotel is friendly and caring and efficient. It is a strong team. The food across the various restaurants is excellent.. the nightly tasting menu is sometimes a bit unexpected for the odd course.. I have never eaten so much celeriac.. but there is always the option to swap dishes in and out. Saas itself is not the largest ski area, not very sunny at this time of year, but the flip side is that the glacier and north facing slopes have good snow conditions. The lift system itself is also heavy on t bars and cable cars.. less good for those who like a sit down between runs. So not fully in love with the saas ski offer to be honest, but very in love with the hotel, which is brilliant.
- Guest User