8.1/10Very Good103 Reviews
EL Nido|10.23km from city center
I'm not picky and we travel a lot, so I have plenty to compare with. But here, I was shocked by the sheer number of negatives all in one hotel. We stayed in two different room categories (including a suite).
For its price range, this hotel was a huge disappointment (this is our third hotel on Palawan, all located near beaches, and the prices were more or less the same). Inside, even on the bed, there were tiny ants crawling around. Breakfast isn't included, and the rooms aren't cleaned. Once, throughout our entire vacation, I asked them to clean the room and change the bedding. They came by evening, but they just took the towels and didn't replace them, saying everything was being washed 🙃. After showering, I had to dry myself with a dirty t-shirt because nothing in the room dries properly. The Wi-Fi constantly cut out, and for the last few days, it didn't work at all. Overall, it was a complete misunderstanding; the only saving grace was the ocean view from the room!
There was mold on the walls, I even saw spots on the mattress. The extractor fan in the shower didn't work at all, the toilet seat was loose, and there was hardly any water pressure in the sink and shower, just a tiny trickle (I assume for economy — even in the suite) – I've attached photos (notice how the faucet is installed). On the last day, the air conditioning even started leaking.
There's no safe, and the door lock sometimes fell out with the key, and I had to reinsert it into the hole.
If you want a somewhat comfortable stay, only book the suite; the price difference isn't that much.
The TV is in the photos, but it's not actually there, though we didn't need it anyway.