Lucknam Park Hotel Map, Address, Transportation & Nearest Stations and Airport

I booked a night in Lucknam Park for Christmas staying in one of the Country Rooms. I have visited Lucknam many times for spa days and their restaurants but wanted to experience an overnight stay. Firstly, I was contacted a few days after my booking to ensure that I knew the brasserie and spa were closed during our stay. I did know about the brasserie but it wasn't clear that the spa was closed. However, not a huge issue and we changed the date to two weeks later at an additional charge of £26. Check in isn't until 3pm but we arrived early so we could spend the day in the spa. The front desk staff (Gareth) was lovely and extremely helpful. He charged us the £26, apologised for the inconvenience of having to change the date and told us that the spa actually reopened a few days early due to the work being completed. We made our way over to the spa through the beautiful and historical grounds. There is building work in the brasserie (connected to the spa) but they have managed this in a respectful way. After arriving at the spa; we were informed that the hydro pool jets were not working (extremely annoying when you have a bad back) and the door that takes you outside in the hydro pool was also broken. Hmm not great on a windy day in February to get out of a lovely warm pool and standing dripping wet outside. Next into the changing room; you are provided with a towel, flip flops and a dressing gown. Lockers are free. It was extremely clean and plenty of showers with toiletries. However, a few negatives, they either need to install underfloor heating or rethink the flooring. It was extremely cold to stand on. The toilet paper was not replenished during the day. They no longer have Dyson hairdryers available (I believe they are now babylis - not a huge deal; just an observation). Next into the pool. As I previously said; the hydro pool wasn't working. Unfortunately neither was the amethyst room also wasn't working. There was workman in and out a lot during the day. Lot's of free water. Any other drink can be purchased from the reception. We ordered coffee - filter coffee that arrives in a cardboard coffee cup and cost £3.50. We were slightly peckish and decided to get dressed and wander over to the lounge for a sandwich. It was a big portion and very tasty. We finally checked into our room around 4pm. We gave the feedback regarding the spa (the slight disappointment for the spa being open but actually not being fully functional and being charged extra for this). We were immediately refunded the extra charge and the team were extremely apologetic. Gareth then took us over to our room. Well, all I can say is WOW! What a room. Due to the hotel being quiet we were upgraded to a junior suite on the court yard. It was beautiful. Half a bottle of champagne, a small tin of biscuits and fruit were waiting for us. It was a fantastic touch and much appreciated. The room was spacious and the bathroom was fantastic. Only ****** was that the room was fa

Service is good, room equipment is average. Breakfast is very special, but the door locks are old (every time you open the door, you have to kneel on the ground for a long time, like a thief. But the key is not inserted, anxious!). You can charge an extra bed, but you will have to pay for the extra bed (but please prepare for a small enough consumption. Because the waiter is awkward and hard-working when making a bed, it will really make you feel uncomfortable)

Had high expectations of my stay and it was completely fulfilled and I was impressed. Overall welcome and ambience was just right being professional and sincere. Our bed room, junior suite after upgrading with extra fee, was reasonably sized although the bathroom with the layout of the door made it difficult and slightly dangerous to enter / close behind guest. The spa village was busy but understandable; it felt clean and very updated overall so there was less of a concern on hygiene which is understood can be difficult to maintain standards. The breakfast room, choices and service was fine as expected so it’s worth signing up for. Although by day 2, it was hard fo imagine having another breakfast so possibly having breakfast for one day as an option would be good. Would have liked to have body lotion in bathroom as I had to rely on the one available in the spa village… and with 2 nights stay, toiletries were not replenished … Always a nice welcome when soft drinks / mini bar is complimentary ; although it doesn’t cost a lot to fill a fridge but small gestures like these make guests feel more welcomed Thanks for a great stay; would like to take my 80 year old mum here sometime in future as she would enjoy it tremendously !!

The breakfast was delicious and hearty, the room was spacious and it was an English country house. The town is small and it is easy to walk around.

Hotel location is very good, very satisfied.

Great location 5 min walk from Pulteney Bridge - lovely terrace overlooking the bowling green and cricket ground towards the Abbey. We had a room in one of the more recent additions to the Bird - whilst this was next to the Bar and terrace it was very quiet and extremely spacious. Fantastic spa bath and large separate shower. Not given 5 stars as the room, whilst really plush did not have a window with a view ( skylight with electric blind) and was quite warm. I’m not in favour of automatically air conditioning rooms, however, this room does need additional cooling. The Hotel are aware of the need for cooling and will no doubt address the issue. Would certainly not stop us booking again - special mention for Caroline and Howard - members of the team you should be proud of.