All along my stay there, there was no room service: my room has not been cleaned. Not sure why. But after 3 days, I needed new towels and toilet paper. So I went to the reception and asked if there is any room service. They said that if I want my room to be cleaned, I need to be there with the cleaner in the room (a bit strange to me).
The fridge was not working and there was a bad smell in it.
My room is 706, on the 7th floor, the wifi was weak most of the time. And there was noise from the other guests (not the hotel mistake but just mentioning it).
When I take a shower, it was a bit hard to clean the water to the sewage because of the form of the shower.
Other than that, the hotel is located in a good place and close to everything.
And it was clean too.
It was decent for a two-star hotel.
- Guest User
The hotel was good and so close to the haramain. From the airport to the train station took me an hour, and from the train station to the hotel took be less than 15 minutes and from the hotel to the masjid al haram is just 5 to 7 minutes by taxi with just 5SAR. Walking to masjid al haram is just less than 25 minutes.
- Edriss Muhamad L Manneh