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Nice and clean room that could do with some updating, Comfortable bed, can't say the same for the sofa bed even sitting on it was uncomfortable after a few minutes. Would have had a great night's sleep except for the guests opposite us who argued, talked extremely loud and slammed doors all night even after numerous complaints to the night manager. Spa facilities are good but very busy with lots of children staying in the hotel that weekend, much quieter on weekdays Nice breakfast with a good variety of of hot and cold foods Lovely staff especially Donna, who has the patience of a saint and kept calm when the computer system crashed at the peak of check in with the already irritated queue growing longer, and after being spoken to very rudely by a guest, she gets 5 stars from me

It is a pretty standard Novotel. It was clean and all the staff were very friendly and helpful. The location is good and fairly central. It was just over £200 for a Saturday night which was dear for a hotel of this standard but I do appreciate the economics of supply and demand. Overall would use again if in Leicester

So I booked this for an overnight stay for our first anniversary. Plumped for the executive room with a king-size bed, stocked bar, and breakfast. The room was lovely and clean. But I noticed that the fridge only had water, but speaking to Clare in front of house promptly solved the situation with housekeeping coming up to stock the fridge. Also a little later to give us a shower curtain ( I hadn't even noticed it wasn't there). Nice kettle and tea and coffee, didn't use it but it was there. Did notice a hairdryer, use the robes and slippers and the iron. Breakfast was great with four non dairy milk options my only complaint as someone with a dairy allergy and not an eater of pork. Was that after paying for breakfast my choice was very limited to just cereal, some mushrooms, tomatoes and baked beans. Would suggest some vegan sausages, turkey bacon, tofu scramble on the menu as well as dairy free spread and cheese. But it was a lovely stay, amazingly friendly staff

Very good hotel, clean and tidy, free and convenient parking, not too far from the city center, just outside the city, breakfast in the morning is also very good, very worthy hotel

Dear Marriott Hotel Leicester, Thursday evening (18/08/22), I went to the Marriott Bar for a drink with a friend, between the hours of 8:15pm to 11:15pm, the ambiance was lovely as per usual, customer service was spot on and overall I was having an pleasant evening. Nonetheless with a consumption of a few drinks, my bladder was due to burst and I made a trip to the ladies. Whilst I was washing my hands, I heard someone in the cubicle flush the toilet, she came out and walked straight out the door! Yes that’s correct she didn’t WASH HER HANDS. This wasn’t just any women, it was an employee of the Marriott Hotel! I saw her walk to the Market Street bar/restaurant which is part of the hotel and she had continued to work! Marriott, do you not teach your staff members the very basics of hygiene and the importance around this??? It was rather disgusting and concerning to witness, especially to have seen this female work in the bar/restaurant area? Description of female: long black tied up hair, 5’4 approx and of a large build to put it in a polite manner! I’m just glad I didn’t vomit with such disgust!!! Yours truly :-)

Booked a last minute stay here and was pleasantly surprised We received a free upgrade to an executive room which was very comfy Checkin was smooth and all team we encountered were super friendly and helpful We requested a late check out which was sorted quickly and easily (£20) We ate in the black iron restaurant in the evening and found the food very tasty and again in the morning for breakfast which is well worth the £10 each. WI-FI was pretty good - I managed to work fine. There are 2 reasons I didn’t give 5/5 1. The bar doesn’t serve bar snacks in the day time - only choice of food is cakes or to sit down in the restaurant- I believe they do a terrace menu in the summer 2. The desk/dressing table in the room has no space to work at, which meant I had to sit on the bed to work - the chair was also too big and blocked that side of the bed We will recommend and return

As a hotel owner I’m always very sceptical when staying elsewhere. The Ramada Encore was spotless, something which is usually a major concern for me. The bed was comfortable, the shower was lovely with great water pressure. Check-in and check-out were seamless, staff were very friendly and accommodating regarding my late check-in and request for a later check-out. Breakfast options were great for the average person, but as someone that eats low carb I was limited, but knew this when I paid for it, plenty of food available at the buffet though. There was a little noise from drunk people passing by on the street but it was a Friday night so not the hotel’s fault and didn’t last very long. No noise whatsoever indoors. Overall, very pleased with my stay, great value for money.