Hotel Sarabia Map, Address, Transportation & Nearest Stations and Airport

I traveled to Iloilo for business and I was going to stay at Courtyard supposedly from March 17 to April 1. An unfortunate situation happened while I was in the middle of this trip - my mother died on March 23rd and I had to cut my trip short and leave Iloilo March 24th. I checked out of the hotel at around 7pm and I informed the front desk about my situation. Since the reservation was booked through Navan (who used Priceline) - our company travel booking application I knew that any refund for the unused leg of my trip would have to go through them. I did inform the front desk when I checked out that our travel agency might contact them and told them about the situation. I just returned home from the funeral of my mother and checked with Navan if the refund was already processed. I just found out today that Courtyard by Mariott Iloilo flat out DECLINED the refund despite knowing that the reason for the cancellation was due to the unforseen situation of my mother having died while in the middle of my business trip. The management of this hotel has no empathy towards their customer and I will never ever stay here again. I will also ensure that none of my colleagues from my company (the biggest private employer in the Philippines) will ever stay here again by writing an incident report and sending it to our leadership and executives.

The hotel is new and clean and has a good amenities like infinity swimming pool but swimming time is very short until 8:30 pm only compared to other hotel that they closed at 10:00 pm. Bed is so comfy, clean and big. Staff are very helpful and friendly. Shower Heater is not so hot. Foods are not so yummy and when i took my breakfast all foods are almost finished and the refill is not that consistent some dish is out of supply. Overall I'm still recommended this hotel to stay when you're in Iloilo City.

The room smells so romantic..the services are good. I don't have any problem upon staying there. The food serve on the dining area is very appetizing, and the crews are very respectful. I had a very nice stay in Seda and the people from the guards, front desk officers, and crews are very courteous.

High class hotel close to most things in Iloilo city. SM Mandurriao meters away. Easy to get taxi with the help of friendly staff, Megaworld walking distance. Swimmingpool on the 10th floor, gym, good breakfast with a lot to choose from, excellent room reasonably quiet, comfortable bed, good water pressure and warm watwr quickly

As a business traveler, my top concern is the safety and security of the hotel that I am staying. I was pleased with my stay in Park Inn Iloilo because of how secured it is in the hotel. It reminds me of my stay in Conrad Manila; I would say Park Inn is the best hotel I have stayed in Iloilo so far. Already booked another 2 nights for my next business trip in Iloilo next month. Thanks to Hello Mga Beshies for the recommendation on where to stay in Iloilo. :)

The hotel in located inside a housing estate of sorts. There's really nothing nearby. That was probably my only problem with this place. Other than that, it was a memorable stay.