Hotels Near Bistro 175 In Nogent-Sur-Marne

4.6/5Outstanding2 Reviews
0.56km from Bistro 175
We stayed at hotel Ibis Nogent Sur-Marne from the 19th to 21st of June 2019. On the 20th of June, one of our colleague collapsed in the room 501. I called the reception asking him to call the ambulance. He stated that we will not need an ambulance and he will check the guest himself! HE IS NOT A MEDIC AND HE WANT TO CHECK OUR COLLEAGUE? Knowing the condition of our colleague, I decided to call the ambulance ourselves. The firemen and the ambulance did come and it took them more than 3 hours to stabilize our colleague whom apparently got a severe stroke. When they want to bring him down to the ambulance, the EMERGENCY EXIT NEXT TO THE ROOM 501 WAS NOT ACCESSIBLE! So they have to go around to use another emergency exit. The next morning I spoke about this incident to the reception and demanded to spoke to their General Manager. The General Manager appologize and promised ua to pay for the medical expenses and provided free stay for our other colleagues who will stay to accompany the other colleague in the hospital. Two days after that our colleague passed away. I contacted the hotel’ head office to report the incident and to take on their promise. I got a reply from their Direction Service Client - Guest Service Executive Department, Ms Stéphanie Fétis whom implying that my report is incorrect that they hotel did call the ambulance. And their did their best that night. I am quite surprise to receive this reply. Not only this hotel is not following health and safety rules, but they are also LIARS. There was only one man working at the reception whom does not speak a word of Engliah. We even went down stairs to asked him to call and he did nothing! If they did something how come the General Manager provide one free room and promised to cover the medical expenses? This means that the General Manager lied as well. I inform Ms Fetis that have the proof that I was the one who called the ambulance and she just ignored my email. I suppose this is the kind of customer service from Accor Group. From the lowest employee to their highest. Zero customer oriented service. May our colleague rest in peace. And may the hotel will get what they deserve in return.
FromUS$61.00
5/5Perfect1 Reviews
0.7km from Bistro 175
Do not be fooled by the lobby, the rest of the place has not been done up yet. The rooms quit run down by many years of service without even a paint job. One colleagues room was also smelly (of smoke). Not a place i'd recommend if you have other options.
FromUS$185.00
3.9/510 Reviews
0.71km from Bistro 175
The check in was excellent. Jerome did us feel welcome. The rooms are comfortable and quite. The view from the rooms are amazing! There is an elevator, very handy if you travel with kids! The breakfast is fresh and tasty. However, the boiled egg-system I didn't like. The hotel is located nearby the Nogent-le-Perreux station (8-9 minutes). We also had dinner at the hotel and it was very good. Tha hotel staff is very helpful and friendly! Big respect to Moréo, he did a great job! Thank you! Btw, I love the free parking option!
FromUS$64.00

Hotels Near Bistro 175 In Nogent-Sur-Marne Review

4.6/52 Reviews
We stayed at hotel Ibis Nogent Sur-Marne from the 19th to 21st of June 2019. On the 20th of June, one of our colleague collapsed in the room 501. I called the reception asking him to call the ambulance. He stated that we will not need an ambulance and he will check the guest himself! HE IS NOT A MEDIC AND HE WANT TO CHECK OUR COLLEAGUE? Knowing the condition of our colleague, I decided to call the ambulance ourselves. The firemen and the ambulance did come and it took them more than 3 hours to stabilize our colleague whom apparently got a severe stroke. When they want to bring him down to the ambulance, the EMERGENCY EXIT NEXT TO THE ROOM 501 WAS NOT ACCESSIBLE! So they have to go around to use another emergency exit. The next morning I spoke about this incident to the reception and demanded to spoke to their General Manager. The General Manager appologize and promised ua to pay for the medical expenses and provided free stay for our other colleagues who will stay to accompany the other colleague in the hospital. Two days after that our colleague passed away. I contacted the hotel’ head office to report the incident and to take on their promise. I got a reply from their Direction Service Client - Guest Service Executive Department, Ms Stéphanie Fétis whom implying that my report is incorrect that they hotel did call the ambulance. And their did their best that night. I am quite surprise to receive this reply. Not only this hotel is not following health and safety rules, but they are also LIARS. There was only one man working at the reception whom does not speak a word of Engliah. We even went down stairs to asked him to call and he did nothing! If they did something how come the General Manager provide one free room and promised to cover the medical expenses? This means that the General Manager lied as well. I inform Ms Fetis that have the proof that I was the one who called the ambulance and she just ignored my email. I suppose this is the kind of customer service from Accor Group. From the lowest employee to their highest. Zero customer oriented service. May our colleague rest in peace. And may the hotel will get what they deserve in return.
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FromUS$61.00
5/51 Reviews
Do not be fooled by the lobby, the rest of the place has not been done up yet. The rooms quit run down by many years of service without even a paint job. One colleagues room was also smelly (of smoke). Not a place i'd recommend if you have other options.
Show more
FromUS$185.00
3.9/510 Reviews
The check in was excellent. Jerome did us feel welcome. The rooms are comfortable and quite. The view from the rooms are amazing! There is an elevator, very handy if you travel with kids! The breakfast is fresh and tasty. However, the boiled egg-system I didn't like. The hotel is located nearby the Nogent-le-Perreux station (8-9 minutes). We also had dinner at the hotel and it was very good. Tha hotel staff is very helpful and friendly! Big respect to Moréo, he did a great job! Thank you! Btw, I love the free parking option!
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FromUS$64.00
4.6/52 Reviews
We stayed at hotel Ibis Nogent Sur-Marne from the 19th to 21st of June 2019. On the 20th of June, one of our colleague collapsed in the room 501. I called the reception asking him to call the ambulance. He stated that we will not need an ambulance and he will check the guest himself! HE IS NOT A MEDIC AND HE WANT TO CHECK OUR COLLEAGUE? Knowing the condition of our colleague, I decided to call the ambulance ourselves. The firemen and the ambulance did come and it took them more than 3 hours to stabilize our colleague whom apparently got a severe stroke. When they want to bring him down to the ambulance, the EMERGENCY EXIT NEXT TO THE ROOM 501 WAS NOT ACCESSIBLE! So they have to go around to use another emergency exit. The next morning I spoke about this incident to the reception and demanded to spoke to their General Manager. The General Manager appologize and promised ua to pay for the medical expenses and provided free stay for our other colleagues who will stay to accompany the other colleague in the hospital. Two days after that our colleague passed away. I contacted the hotel’ head office to report the incident and to take on their promise. I got a reply from their Direction Service Client - Guest Service Executive Department, Ms Stéphanie Fétis whom implying that my report is incorrect that they hotel did call the ambulance. And their did their best that night. I am quite surprise to receive this reply. Not only this hotel is not following health and safety rules, but they are also LIARS. There was only one man working at the reception whom does not speak a word of Engliah. We even went down stairs to asked him to call and he did nothing! If they did something how come the General Manager provide one free room and promised to cover the medical expenses? This means that the General Manager lied as well. I inform Ms Fetis that have the proof that I was the one who called the ambulance and she just ignored my email. I suppose this is the kind of customer service from Accor Group. From the lowest employee to their highest. Zero customer oriented service. May our colleague rest in peace. And may the hotel will get what they deserve in return.
Show more
FromUS$61.00
5/51 Reviews
Do not be fooled by the lobby, the rest of the place has not been done up yet. The rooms quit run down by many years of service without even a paint job. One colleagues room was also smelly (of smoke). Not a place i'd recommend if you have other options.
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FromUS$185.00
5/52 Reviews
Believe it or not, I have been staying on average 3 weeks a month at this hotel for almost two continuous years already. And I also stayed at that hotel numerous times in the last 10 years before. Firstly it’s a budget hotel but it’s very good. I have stayed at other Ibis Budget hotels and this one is my favourite. If it was bad I wouldn’t have been spending my life there. I usually book a double bedroom. While it would be easy to say the rooms are basic, go to Easy Hotels and you will see what a basic room really is... Size: OK, you know you won’t get a suite size room but it has rooms for my two suitcases and bags. Unlike some other Ibis budget hotels near Paris, rooms in this hotel have three shelves which I find practical. Hotel management really looks after their rooms. This year they have even replaced the flooring. I can’t find any evident signs of wear and tear since the major refurb which took place 5 or 6 years ago. Desks are standard across the Ibis budget brand. Big enough to work from my laptop and have some other stuff on it. WiFi: is free and fast enough. I work remotely almost every evening and it Internet connection works well for me. Shower: no problems with me. It take a shower every morning and it just works. There is a shampoo / body soap dispenser inside the shower cubicle. Two bath towels and a floor towel are provided. Beds: they have recently changed the mattresses and pillows! No problems for me at all. Windows are all double glazed. Housekeeping is efficient and I always find my room well cleaned when I get back from work every day. Breakfast: better than some other Ibis budget hotels. And... I don’t have to struggle finding a table! Staff: they all have been great! Those who remember when this hotel used to be an Etap hotel years ago know what I mean. Personnel is very helpful, courteous, polite and they speak English. I can definitely rely on them. Well I will keep staying at this hotel again for some time!
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FromUS$56.00
Brand of the Year Awards 2020, South Korea
Brand of the Year Awards 2020, South Korea
Google Material Design Awards 2019
Google Material Design Awards 2019
Asia eCommerce Awards 2019, Hong Kong
Asia eCommerce Awards 2019, Hong Kong