0.94km from Ella Flower Garden ResortThis hotel is located right in the middle of the main road of Ella. Bars, restaurants, shops and an ATM at your doorstep. Yes, as other reviewers have mentioned it's a steep climb to reception and the rooms but it won't kill you! It takes a few minutes. Ella is a hiking town so a bit more of a hike won't do any harm. If you have luggage get a tuk tuk to drop you right by the reception so it's easier. When you arrive, it says reception in an empty building but this is not right. You need to go right up the driveway and there is the actual reception. Whilst the location is perfect, others may find it noisy as you can hear the music from the bars. I can sleep through a war zone so this did not bother me. Staff are really warm and friendly. Lovely. Super clean. Rooms are spacious, big and clean. There is a fridge, air conditioning, TV (did not work) and hot shower. Bed was comfortable and we had a good night's sleep. Most rooms are located just outside the reception in a separate building so you can go in and out freely. Others are located in the main building where reception is. I belive the front desk is manned between 06:00 to 23:00 but the family stay at the back of the property so someone will be around if there are any issues. They will not automatically do house keeping and you need to give them your key and tell them if you want this service. Not sure if our breakfast was included as we don't normally bother with hotel breakfast so can't comment on food. Wifi works really fast in the lobby reception area but does not work in the rooms or when it does, it is like watching paint dry slow (different connection and password). They need to sort this out as they know of the ongoing issue and other reviewers have commented on it. Ella is a tourist town and they should be able to provide fast wifi. The staff were really sweet but appeared to panic and unable to manage guests. There was more than enough of them. They probably just need to do a course in hotel management! We are really tidy people and our room did not need a clean but we wanted it freshened so left our key before we went hiking and asked them to clean it. When we got back, it had not been done but they were not busy and then they quickly did it whilst we waited. Just to note, open and close the room door quickly. We had a gecko in the room. I know their harmless but I was a bit uneasy sleeping with it crawling across the walls and ceiling! I would highly recommend otherwise and would stay here again.