Very Good10 Reviews
1.59km from Locomotora del ferrocarrilThank God we only booked for 1 night through Expedia we were here for the weekend for my Grandmothers funeral with my family we booked a total of 4 rooms but after the issues we checked out the next morning and went to another hotel. Pros: Staff was nice, hotel was safe, hotel bar and restaurant was nice as there is an option of breakfast buffet food was good. Negative: It was 110 degrees and the AC didn’t work, we were told all rooms were booked no other available rooms. We were all extremely tired after and didn’t sleep with the heat. When I called maintenance in the morning he came and looked it First he said it wasn’t installed right then he said it needed more Freon and taking off the cover he discovered it was frozen over we were told he would come back shortly no later than an hour and he never returned. We also found a bloodstain on the sheet by the foot of the bed As I was checking out I brought this to the front desk representative’s attention and all she said she would let management know we weren’t offered a discount or any type of compensation. Another issue : when showering the shower drained extremely slow and water pooled up quickly as you shower which ended up going all over the floor. The other rooms our family stayed in mention they had very low water pressure from the shower head and some slow draining. Lastly if your concerned of bugs the doors all have gaps around the top and bottom of the door frames so they can easily get in we had a put a towel down. I Wouldn’t recommend staying only if you had a choice. Other family members stayed at Fiesta Inn and didn’t have any issues. We were extremely tired as it was and still were able to feel comfortable and get rest.