3.06km from Tecno RadiatoriMy first time traveling ouside the U.S., I was a senior lady alone, and my flight was delayed. I was stranded in Naples with nowhere to go and a phone that was "waiting to activate" and of no use unless I was somewhere I could connect to Wifi. I landed in Naples close to 10:30 in the evening, and my son-in-law told me to go to the Luxor. I found a taxi, got to the hotel, and found to my horror my son-in-law had not checked reservations, and the hotel was full. Ready to cry, feeling frustrated, and nervous, I had decided to return to the airport and start all over. Enter the night manager. First, he escorted me to their dining area and invited me to sit on one of their beautiful white couches. He made and brought me the best cup of cappucino I have ever had in my life complete with swirls of cream without my asking. This gentleman then assured me he would help. He offered to call hotels in the area to find me a room to no avail. He then worked some magic to give me a room to spend the night. The room was extraordinarily clean, an extra woolen blanket was offered, and he gave me extra soap and shampoo for a long hot shower. He even offered to order in pizza for me to eat. And I slept peacefully. The next morning the same manager was there to greet me. He again made me a cup of cappucino and escorted me to a table where he brought me juice and pastries. He called me a taxi. He spent some extra time making sure I was all right. I will forever be grateful for his willingness to help me, to show me kindness, to care about their "Lost American Lady." I would highly recommend the Luxor. The place was beautiful, clean, and the staff exremely helpful and kind.