Check other Kitchener hotels

Breakfast

7.9/10Good114 Reviews
Kitchener|3.35km from city center
Everything one would expect, despite being next to main road it was still quiet, breakfast was ok. Service was good and good value in general, would certainly go back.
From€61
8.1/10Very Good135 Reviews
Kitchener|1.78km from city center
The room was clean but quite outdated, with a musty odor, reminiscent of damp towels. The bed and pillows were comfortable, which was a plus. However, there were no toothbrushes, toothpaste, or slippers provided. The coffee machine in the room had water pooled in the tray, likely from the previous guest's usage and it appeared never have been cleaned. Additionally , there was no hot water kettle or bottled water provided in the room which was disappointing.  The lobby, corridors, and other public areas had a strong smell of bleach, which was overwhelming. The buffet breakfast was a highlight. For CAD$20, it offered a wide selection, and the quality was excellent, making it a great value. Service was a bit of a mixed bag. Restaurant staff, especially Erica, was fantastic—attentive, polite, and thoughtful. She checked in with every guest to ensure they were satisfied with their meal. Unfortunately, some of the male staff seemed to be less eager to serve non-Caucasian guests, which was disappointing and made the experience feel less welcoming. I also want to give a special mention to Chitra at reception. I arrived early, and she went out of her way to accommodate me, even managing to arrange an early check-in. She also informed me about the late check-out benefit available to IHG members, which the other male receptionist had not explained when he simply rejected my request. Overall, the hotel is somewhat pricey, but the breakfast and service (especially from Erica and Chitra) made up for some of the other shortcomings.
From€98
8.9/10Very Good115 Reviews
Kitchener|7.16km from city center
Very close to highway and staff are friendly. Good breakfast as well.
From€84
9.1/10Great108 Reviews
Kitchener|1.94km from city center
The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good. The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.
From€114
8.7/10Very Good111 Reviews
Kitchener|3.62km from city center
The facilities are complete, the rooms are clean and comfortable, and there is a paid laundry room on the first floor, which solves the troubles of travel.
From€96
9.8/10Outstanding89 Reviews
Kitchener|2.14km from city center
Great place to stay. The hosts were very helpful and kind and the breakfasts were very tasty and healthy. Our room was cosy and clean.I would highly recommend this place. I give a 5 star rating to this lovely place.
7.7/10Good118 Reviews
Kitchener|6.3km from city center
The Boardwalk Homes - Executive Guest Rooms & Townhomes provides a great place for travelers to relax after a busy day. The Boardwalk Homes - Executive Guest Rooms & Townhomes is an ideal choice for travelers who want to take in the sights and sounds of Kitchener. Boasting a convenient location, the hotel is just 5km from Laurier-Waterloo Park Station and 25km from Region Of Waterloo International Airport. Guests will find Waterloo Church of God, Kaleidoscope and Detweiler Park just a short distance from the hotel. This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Kitchener hotel can make use of the parking facilities.
6.6/100 Reviews
Kitchener|4.52km from city center
9.6/10Amazing0 Reviews
Kitchener|6.33km from city center
Relax in this calm, stylish space, perfect for business purposes or simply for a fun vacation stay. For more enjoyment bring along a furry friend with you to stay and not be lonely at home. For entertainment there is free WiFi and smart TV with Netflix, Amazon Prime right at your fingertips! Fully stocked kitchen with big and small appliances. Located right near shopping centers and 5 minutes away from highway. At the end of the day sit back and relax on private patio.About pets:Pets allowed: dogs and cats less than 22 lbs per pet (limit one pet total).About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 4:00 PM.About smoking:Smoking is not permitted.About events:No events allowed.
10/10Outstanding1 Reviews
Kitchener|4.22km from city center
Enjoy this executive, modern, 1,525sf 2 king bed, luxury bath apartment. Quick access to Hwy 401 & Hwy 8, minutes to Waterloo Airport. Quiet upscale neighbourhood. Tandem Parking for 2 in the driveway. Private entry at Left side of house. Large great room with spectacular view of the airport in the distance. Well equipped Kitchen w/breakfast bar & elegant dining rm. 2 Private King bdrooms /walk-in closets. Beautiful Spa like Bath. Convenient In-suite Laundry. TVs in each bedroom & living rm.About pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Adults only.About checkIn:Check in after 5:00 PM.About smoking:Smoking is not permitted.About events:No events allowed.

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Hot spring

9.8/10Outstanding18 Reviews
Kitchener|5.29km from city center
Super clean, comfortable and cozy home away from home with creative decor inside and out. This one bedroom apartment has a spacious open concept lay out with a large well equipped kitchen and living room area. There is a sofa bed and electric fireplace in the living room . Roku TV and surround sound plus many many movies for the whole family to enjoy. There is a queen size bed in the bedroom plus access to a single foam mattress if required. There is no laundry facilities in the apartment but I do offer a free laundry service if in need . The half acre property is completely fenced and perfect for your dog to run leash free and the host dog is always up for playtime. There is a patio with a fire pit surrounded by gardens exclusive to guests but you’re also welcome to roam the property at your leisure. There is free parking for one vehicle in the back yard parking lot. It’s a lovely neighbour hood to explore with the Grand river right across the road , ball diamonds and soccer fields , parks and trails and two of the cities favourite restaurants are all within walking distance. It is a quick drive to anywhere in the city yet still in a small town setting . A short drive outside of the city puts you in the heart of Mennonite country with villages that offer local attractions and markets. Also close by is the Elora racetrack and casino. About pets:Pets allowed: dogs (limit 2 total).About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 4:00 PM.About smoking:Smoking is not permitted.About minBookingAge:Minimum age to rent: 19.About events:No events allowed.
0/100 Reviews
Kitchener|6.35km from city center
8.7/10Very Good0 Reviews
Kitchener|2.95km from city center
0/100 Reviews
Kitchener|2.95km from city center
9/10Great104 Reviews
Kitchener|3km from city center
The room is very large and spacious, and very clean and tidy. The kitchen facilities are also available. It is also very convenient to wash and dry. It is also very suitable for long-term home. Like it.
From€124
9.8/10Outstanding15 Reviews
Kitchener|1.44km from city center
About this spaceNewly renovated, detached home, right off the Highway, close to DT, Skiing,Wedding venues, The Aud✔ Custom modern kitchen with quartz countertops✔ Game room, Arcade and Foosball table✔ Dedicated Fitness & Meditation space✔ ​2 car garage and parking✔ 50" Smart TVs-Wifi ✔ Fully equipped kitchen,✔ High-Speed internet & dedicated workspaces1st floor is perfect with those with limited mobility. Primary bedroom, bathroom,living,dining and kitchen are all in main floor.5 Minutes to the Kitchener Auditorium (The Aud)Early and Late Check-in and Check-out offered when possible.Fully equipped, no need to bring anything. About pets:Pets allowed: dogs and cats less than 20 lbs per pet (limit one pet total).About checkOut:Check out before 10:00 AM.About children:Children allowed: ages 0-17.About customRules:No smoking in the house.Please smoke at the back of the property..No parties.Disturbances triggering a Police call, trigger guests to immediately vacate the property without any refund.,Quiet Time.Please respect our neighbors by keeping the noise down between 10:00pm and 8:00am..About checkIn:Check in after 5:00 PM.About smoking:Smoking is not permitted.About minBookingAge:Minimum age to rent: 25.About events:No events allowed.
10/10Outstanding5 Reviews
Kitchener|7.12km from city center
!! Experience Luxury in the Heart of Kiwanis Park River Ridge !!Welcome to your dream getaway in one of the region's most sought-after neighborhoods. This impeccably maintained, fully furnished home boasts modern updates. Nestled in the prestigious and family-friendly Kiwanis Park River Ridge community, you’ll enjoy a serene, safe, and vibrant setting. Steps from the scenic Grand River Trail & Kiwanis Park’s outdoor swimming pool, this offers endless opportunities for adventure & relaxation.The space- 4 Bedrooms (1 King, 2 Queen, 2 Single beds) on 2nd floor + Office on main floor + 2.5 bathrooms- 2nd floor laundry room- Huge master bedroom with Balcony, walk-in closet + ensuite- 58" smart TV.- ARCADE with PACMAN, GALAXY.. 14 games- High speed internet available via ethernet or WiFi.- Appliances included (Espresso Coffee Machine, Electric Range, Fridge, Dishwasher, Microwave/ oven, Washer and Dryer)- Central air, Heat and VacuumWhether you're visiting for business or leisure, our property offers the ideal blend of convenience and luxury.For business travelers, the location is unbeatable. Major offices like Google, OpenText, Blackberry, and key institutions such as the University of Waterloo, Wilfrid Laurier University, Conestoga College, and the David Johnston Research + Technology Park are all within a 10–15 minute drive. After a productive day, unwind in this elegant home designed for discerning executives.For leisure travelers, the region is brimming with activities and attractions! If you love kayaking or canoeing, Kiwanis Park, right next to the house, provides easy access to the Grand River. The park also offers scenic trails, beach volleyball courts, a children’s play area, an outdoor public swimming pool, frisbee fields, and a seasonal cricket ground.Just a short drive away, you can explore:Chicopee Ski & Summer Resort: Skiing, snowboarding, snow tubing (winter), and zip-lining (summer).Grand River Rocks: Rock climbing for all skill levels.Family Fun Spots: Kingpin Bowling, Funworx Arcades, Paintball, Escape Rooms, Splashworx Water Park, and outdoor skating.Seasonal Events: Art galleries, museums, and local festivals.Don't miss the iconic St. Jacobs Farmers' Market, the stunning and historic Elora Gorge, and Stratford, the charming city where Justin Bieber grew up and home to world-class live theatre.We are thrilled to host you and help you create unforgettable memories while exploring the Waterloo Region. We can’t wait to welcome you!Guest access-The property includes 3 parking spots: 2 in the garage and 1 on the driveway right side.-A smart lock code will be provided for easy self-check-in.-Driving is the most convenient way to reach the property.-For exploring Kitchener/Waterloo, you can park at free public parking spots near plazas or malls and take the local bus or Light Rail Transit (LRT).-Centrally located and easily accessible to all Waterloo region cities (Kitchener, Waterloo, Cambridge, Elora, Stratford, Guelph etc.)Other things to noteThis home is completely pet- and smoke-free due to severe allergies in our family. Unfortunately, this also means we are unable to accommodate service animals.We’ve thoughtfully prepared the space to ensure you have everything you need for a comfortable stay in Kitchener. If you have any questions or require assistance, don’t hesitate to reach out to us anytime through the app.About pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 4:00 PM.About smoking:Smoking is not permitted.About minBookingAge:Minimum age to rent: 25.About events:No events allowed.
7.6/10Good5 Reviews
Kitchener|5.94km from city center
Charming private self contained walkout basement with private entrance at grand river south and 5 minutes to highway. Studio unit for 2 individuals can stay with specious walkout unit. 2 comfortable double beds and air mattress will be provided if needed it. 75 inch tv with sound system. Kitchen added microwave, coffrée maker and electric kettle and fridge . Dining area bar and equipment with necessitiesOne full bathroomsurveillance camera Security camera live outside door by entrance to unit not recording guest during stayAbout pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 4:00 PM.About smoking:Smoking is not permitted.About events:No events allowed.
9.1/10Great124 Reviews
Kitchener|3.53km from city center
This hotel front desk and management staff are very very kind! Because the hotel is located well and close to business, we chose this home2 .When we checked in and I told them I don’t sleep well for two night ago .the front desk and management staff ,even the cleaning staff were very kind and enthusiastic to help me gave us so much more help, which made us very moved! We hope they will receive our gratitude here! In addition, the hotel is well equipped, bright and the house is clean! Highly recommend this hotel.
From€96
10/10Outstanding0 Reviews
Kitchener|3.3km from city center
The Beautiful Three Bedroom House is an ideal spot for travelers wanting to discover the city. The Beautiful Three Bedroom House is an ideal choice for travelers who want to take in the sights and sounds of Kitchener. Traveling to the hotel is easy with Kitchener GO Station located approximately 900m away and Region Of Waterloo International Airport roughly 8km away. There's plenty to do nearby, with Grace Lutheran Church (Lutheran Church-Canada), George Lippert Park and GROW Greenhouse and Herbal Gardens all within a short distance. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Kitchener hotel offers parking on site. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent.

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Family friendly

7.9/10Good114 Reviews
Kitchener|3.35km from city center
Everything one would expect, despite being next to main road it was still quiet, breakfast was ok. Service was good and good value in general, would certainly go back.
From€61
8.1/10Very Good135 Reviews
Kitchener|1.78km from city center
The room was clean but quite outdated, with a musty odor, reminiscent of damp towels. The bed and pillows were comfortable, which was a plus. However, there were no toothbrushes, toothpaste, or slippers provided. The coffee machine in the room had water pooled in the tray, likely from the previous guest's usage and it appeared never have been cleaned. Additionally , there was no hot water kettle or bottled water provided in the room which was disappointing.  The lobby, corridors, and other public areas had a strong smell of bleach, which was overwhelming. The buffet breakfast was a highlight. For CAD$20, it offered a wide selection, and the quality was excellent, making it a great value. Service was a bit of a mixed bag. Restaurant staff, especially Erica, was fantastic—attentive, polite, and thoughtful. She checked in with every guest to ensure they were satisfied with their meal. Unfortunately, some of the male staff seemed to be less eager to serve non-Caucasian guests, which was disappointing and made the experience feel less welcoming. I also want to give a special mention to Chitra at reception. I arrived early, and she went out of her way to accommodate me, even managing to arrange an early check-in. She also informed me about the late check-out benefit available to IHG members, which the other male receptionist had not explained when he simply rejected my request. Overall, the hotel is somewhat pricey, but the breakfast and service (especially from Erica and Chitra) made up for some of the other shortcomings.
From€98
8.9/10Very Good115 Reviews
Kitchener|7.16km from city center
Very close to highway and staff are friendly. Good breakfast as well.
From€84
9.1/10Great108 Reviews
Kitchener|1.94km from city center
The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good. The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.
From€114
8.7/10Very Good111 Reviews
Kitchener|3.62km from city center
The facilities are complete, the rooms are clean and comfortable, and there is a paid laundry room on the first floor, which solves the troubles of travel.
From€96
9.8/10Outstanding89 Reviews
Kitchener|2.14km from city center
Great place to stay. The hosts were very helpful and kind and the breakfasts were very tasty and healthy. Our room was cosy and clean.I would highly recommend this place. I give a 5 star rating to this lovely place.
7.7/10Good118 Reviews
Kitchener|6.3km from city center
The Boardwalk Homes - Executive Guest Rooms & Townhomes provides a great place for travelers to relax after a busy day. The Boardwalk Homes - Executive Guest Rooms & Townhomes is an ideal choice for travelers who want to take in the sights and sounds of Kitchener. Boasting a convenient location, the hotel is just 5km from Laurier-Waterloo Park Station and 25km from Region Of Waterloo International Airport. Guests will find Waterloo Church of God, Kaleidoscope and Detweiler Park just a short distance from the hotel. This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Kitchener hotel can make use of the parking facilities.
6.6/100 Reviews
Kitchener|4.52km from city center
9.6/10Amazing0 Reviews
Kitchener|6.33km from city center
Relax in this calm, stylish space, perfect for business purposes or simply for a fun vacation stay. For more enjoyment bring along a furry friend with you to stay and not be lonely at home. For entertainment there is free WiFi and smart TV with Netflix, Amazon Prime right at your fingertips! Fully stocked kitchen with big and small appliances. Located right near shopping centers and 5 minutes away from highway. At the end of the day sit back and relax on private patio.About pets:Pets allowed: dogs and cats less than 22 lbs per pet (limit one pet total).About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 4:00 PM.About smoking:Smoking is not permitted.About events:No events allowed.
10/10Outstanding1 Reviews
Kitchener|4.22km from city center
Enjoy this executive, modern, 1,525sf 2 king bed, luxury bath apartment. Quick access to Hwy 401 & Hwy 8, minutes to Waterloo Airport. Quiet upscale neighbourhood. Tandem Parking for 2 in the driveway. Private entry at Left side of house. Large great room with spectacular view of the airport in the distance. Well equipped Kitchen w/breakfast bar & elegant dining rm. 2 Private King bdrooms /walk-in closets. Beautiful Spa like Bath. Convenient In-suite Laundry. TVs in each bedroom & living rm.About pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Adults only.About checkIn:Check in after 5:00 PM.About smoking:Smoking is not permitted.About events:No events allowed.

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5 star

8.1/10Very Good135 Reviews
Kitchener|1.78km from city center
The room was clean but quite outdated, with a musty odor, reminiscent of damp towels. The bed and pillows were comfortable, which was a plus. However, there were no toothbrushes, toothpaste, or slippers provided. The coffee machine in the room had water pooled in the tray, likely from the previous guest's usage and it appeared never have been cleaned. Additionally , there was no hot water kettle or bottled water provided in the room which was disappointing.  The lobby, corridors, and other public areas had a strong smell of bleach, which was overwhelming. The buffet breakfast was a highlight. For CAD$20, it offered a wide selection, and the quality was excellent, making it a great value. Service was a bit of a mixed bag. Restaurant staff, especially Erica, was fantastic—attentive, polite, and thoughtful. She checked in with every guest to ensure they were satisfied with their meal. Unfortunately, some of the male staff seemed to be less eager to serve non-Caucasian guests, which was disappointing and made the experience feel less welcoming. I also want to give a special mention to Chitra at reception. I arrived early, and she went out of her way to accommodate me, even managing to arrange an early check-in. She also informed me about the late check-out benefit available to IHG members, which the other male receptionist had not explained when he simply rejected my request. Overall, the hotel is somewhat pricey, but the breakfast and service (especially from Erica and Chitra) made up for some of the other shortcomings.
From€98
9.1/10Great108 Reviews
Kitchener|1.94km from city center
The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good. The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.
From€114
8.7/10Very Good111 Reviews
Kitchener|3.62km from city center
The facilities are complete, the rooms are clean and comfortable, and there is a paid laundry room on the first floor, which solves the troubles of travel.
From€96
8.9/10Very Good115 Reviews
Kitchener|7.16km from city center
Very close to highway and staff are friendly. Good breakfast as well.
From€84
8.2/10Very Good96 Reviews
Kitchener|3.62km from city center
The room is OK!
From€104
9.1/10Great124 Reviews
Kitchener|3.53km from city center
This hotel front desk and management staff are very very kind! Because the hotel is located well and close to business, we chose this home2 .When we checked in and I told them I don’t sleep well for two night ago .the front desk and management staff ,even the cleaning staff were very kind and enthusiastic to help me gave us so much more help, which made us very moved! We hope they will receive our gratitude here! In addition, the hotel is well equipped, bright and the house is clean! Highly recommend this hotel.
From€96
7.9/10Good114 Reviews
Kitchener|3.35km from city center
Everything one would expect, despite being next to main road it was still quiet, breakfast was ok. Service was good and good value in general, would certainly go back.
From€61
9/10Great104 Reviews
Kitchener|3km from city center
The room is very large and spacious, and very clean and tidy. The kitchen facilities are also available. It is also very convenient to wash and dry. It is also very suitable for long-term home. Like it.
From€124

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Kitchener Resorts review

See all
9.8/10
Outstanding
Posted on Oct 1, 2025
MM304228****
Great place to stay. The hosts were very helpful and kind and the breakfasts were very tasty and healthy. Our room was cosy and clean.I would highly recommend this place. I give a 5 star rating to this lovely place.
9.8/10
Perfect
MM304228****Great place to stay. The hosts were very helpful and kind and the breakfasts were very tasty and healthy. Our room was cosy and clean.I would highly recommend this place. I give a 5 star rating to this lovely place.
9.1/10
Great
Posted on Sep 4, 2025
GGuest User
This hotel front desk and management staff are very very kind! Because the hotel is located well and close to business, we chose this home2 .When we checked in and I told them I don’t sleep well for two night ago .the front desk and management staff ,even the cleaning staff were very kind and enthusiastic to help me gave us so much more help, which made us very moved! We hope they will receive our gratitude here! In addition, the hotel is well equipped, bright and the house is clean! Highly recommend this hotel.
9.1/10
Perfect
GGuest UserThis hotel front desk and management staff are very very kind! Because the hotel is located well and close to business, we chose this home2 .When we checked in and I told them I don’t sleep well for two night ago .the front desk and management staff ,even the cleaning staff were very kind and enthusiastic to help me gave us so much more help, which made us very moved! We hope they will receive our gratitude here! In addition, the hotel is well equipped, bright and the house is clean! Highly recommend this hotel.
Price per night from:€96
9.1/10
Great
Posted on Nov 19, 2019
USGuest User
The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good. The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.
9.1/10
Perfect
USGuest UserThe environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good. The environment is good. Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good.
Price per night from:€114
9/10
Great
Posted on Nov 1, 2025
MM55126****
The room is very large and spacious, and very clean and tidy. The kitchen facilities are also available. It is also very convenient to wash and dry. It is also very suitable for long-term home. Like it.
9/10
Perfect
MM55126****The room is very large and spacious, and very clean and tidy. The kitchen facilities are also available. It is also very convenient to wash and dry. It is also very suitable for long-term home. Like it.
Price per night from:€124
8.9/10
Very Good
Posted on Oct 30, 2023|Newly Renovated Standard Room, 2 Queen Beds
USREH416
Very close to highway and staff are friendly. Good breakfast as well.
8.9/10
Perfect
USREH416Very close to highway and staff are friendly. Good breakfast as well.
Price per night from:€84
8.7/10
Very Good
Posted on Oct 12, 2025
11382875****
The facilities are complete, the rooms are clean and comfortable, and there is a paid laundry room on the first floor, which solves the troubles of travel.
8.7/10
Perfect
11382875****The facilities are complete, the rooms are clean and comfortable, and there is a paid laundry room on the first floor, which solves the troubles of travel.
Price per night from:€96
8.2/10
Very Good
Posted on Jul 18, 2025
GGuest User
The room is OK!
8.2/10
Perfect
GGuest UserThe room is OK!
Price per night from:€104
8.1/10
Very Good
Posted on Nov 26, 2024|King Room
CAJoyful Solo
The room was clean but quite outdated, with a musty odor, reminiscent of damp towels. The bed and pillows were comfortable, which was a plus. However, there were no toothbrushes, toothpaste, or slippers provided. The coffee machine in the room had water pooled in the tray, likely from the previous guest's usage and it appeared never have been cleaned. Additionally , there was no hot water kettle or bottled water provided in the room which was disappointing.  The lobby, corridors, and other public areas had a strong smell of bleach, which was overwhelming. The buffet breakfast was a highlight. For CAD$20, it offered a wide selection, and the quality was excellent, making it a great value. Service was a bit of a mixed bag. Restaurant staff, especially Erica, was fantastic—attentive, polite, and thoughtful. She checked in with every guest to ensure they were satisfied with their meal. Unfortunately, some of the male staff seemed to be less eager to serve non-Caucasian guests, which was disappointing and made the experience feel less welcoming. I also want to give a special mention to Chitra at reception. I arrived early, and she went out of her way to accommodate me, even managing to arrange an early check-in. She also informed me about the late check-out benefit available to IHG members, which the other male receptionist had not explained when he simply rejected my request. Overall, the hotel is somewhat pricey, but the breakfast and service (especially from Erica and Chitra) made up for some of the other shortcomings.
8.1/10
Perfect
CAJoyful SoloThe room was clean but quite outdated, with a musty odor, reminiscent of damp towels. The bed and pillows were comfortable, which was a plus. However, there were no toothbrushes, toothpaste, or slippers provided. The coffee machine in the room had water pooled in the tray, likely from the previous guest's usage and it appeared never have been cleaned. Additionally , there was no hot water kettle or bottled water provided in the room which was disappointing.  The lobby, corridors, and other public areas had a strong smell of bleach, which was overwhelming. The buffet breakfast was a highlight. For CAD$20, it offered a wide selection, and the quality was excellent, making it a great value. Service was a bit of a mixed bag. Restaurant staff, especially Erica, was fantastic—attentive, polite, and thoughtful. She checked in with every guest to ensure they were satisfied with their meal. Unfortunately, some of the male staff seemed to be less eager to serve non-Caucasian guests, which was disappointing and made the experience feel less welcoming. I also want to give a special mention to Chitra at reception. I arrived early, and she went out of her way to accommodate me, even managing to arrange an early check-in. She also informed me about the late check-out benefit available to IHG members, which the other male receptionist had not explained when he simply rejected my request. Overall, the hotel is somewhat pricey, but the breakfast and service (especially from Erica and Chitra) made up for some of the other shortcomings.
Price per night from:€98
7.9/10
Good
Posted on Dec 2, 2024
GGuest User
Everything one would expect, despite being next to main road it was still quiet, breakfast was ok. Service was good and good value in general, would certainly go back.
7.9/10
Perfect
GGuest UserEverything one would expect, despite being next to main road it was still quiet, breakfast was ok. Service was good and good value in general, would certainly go back.
Price per night from:€61