Kolkata Capsule Hotels

The hotel staff was very nice and helpful. The hotel was very clean and modern. The location is very central, close enough to the airport and also to city center. The only issue I have is they would not allow the AC to go below 21° and at night it would get hot in the room, I asked the front desk and they told me it was general standards. Other then that the stay was a total pleasure and the breakfast menu was good.

My husband used this hotel as a base for a 2 week business trip. The staff were very friendly and attentive to my needs. The location is in the heart of New Town which is very green. I’d stay here again if I have to visit for work.

I have stayed at this hotel before, and overall I feel quite good, so I choose again.

Dear Trip.com Team, I recently completed my stay at Fairfield by Marriott Kolkata, booked through your platform. While the booking process and stay experience were satisfactory, I would like to highlight a concerning pricing discrepancy. The rate quoted on Trip.com was approximately 40% higher than the price offered directly by the hotel for the same room category and stay dates. This difference is significant, and frankly unexpected, especially considering that I am a Diamond member with your platform. As a valued member, I expect Trip.com to provide competitive or preferential rates, not higher than what the property itself offers. I request a review of this pricing inconsistency and an explanation of how such a large variation occurred. I appreciate your attention to this matter and look forward to your response and a resolution that ensures better transparency and fairness in pricing for loyal customers. Kind regards, Ratish Agrawal

I had a great stay at TAJ. Everything was very good—from the cleanliness of the rooms to the friendly staff. The environment was peaceful and comfortable. Overall, it was a great experience and I would love to stay here again

The breakfast is delicious, the lobby is clean, and the service staff is very friendly. However, the location is a bit hard to find. It is in an alley, and there is no scenery to see. Outside you can see an abandoned government building.

Having stayed in so many hotels, this one truly impressed me! The moment I stepped in, I could feel its unique charm. The lobby is exquisitely decorated and grand, with soft, warm lighting that creates a cozy and comfortable atmosphere. Upon entering the room, my first impression was how clean and tidy it was. The bed linen and duvet covers were spotless without a single wrinkle, and there was no unpleasant odor in the bathroom. The toiletries were neatly arranged. The room layout was very well-designed, making excellent use of the space, which made me feel incredibly comfortable. The hotel's service was impeccable. From check-in to check-out, the staff maintained a warm and enthusiastic attitude, always wearing genuine smiles. Once, I accidentally left something in my room, and the staff immediately contacted me after finding it and safely kept my item. They also proactively asked about my needs and offered thoughtful suggestions, making me feel right at home. The hotel's location is also excellent, with convenient transportation nearby and a full range of shopping, dining, and entertainment options. It's perfect whether for a leisure trip or a business visit.

A flawless experience. Incredibly luxurious stay at a great price for a business traveler. Excellent English skills by everyone. Room serve was prompt, even though I didn't order until almost midnight. Nawab, the *** helping with cars, was a truly phenomenal help. He called my ride and made sure my trip went smoothly, and got me and the car loaded up and on my way.

My stay at Hyatt Regency was great. I am a female solo traveler. Room is very spacious and clean. Breakfast is very delicious. Staffs are very helpful.

The hotel provided a good base to explore Kolkata. Away from the chaotic old city, and close enough to take Uber to get around. Loved the breakfast, especially being able to have idli, cafe and uppuma for breakfast and non spicy Sambar to go with it. It also has enough water supply such that I didn’t need to buy water at all. We walked to the axis mall nearby for grocery shopping and fast food. Since the attractions are scattered across the city anyway, we took uber to town for approximately 330 Rupees per trip. Self laundry was free too. I would definitely come back, especially once the metro nearby has completed. The only negative is the loud music coming from Novotel next door when there are weddings and parties. Perfect otherwise.