Top 10 Au Primerose Hotels

There are many positives to this hotel. This was our 3rd stay in this hotel and we will come back in future. Overall a positive experience. Location - walkable to the Grotto and great shopping and restaurants all around. The view from the balconies, if you get such a room, is to the grotto and awesome to wake up to. Facilities - good breakfast, parking onsite, gym, spa (free access) would recommend the rooms with balconies Beds - super comfortable Rooms - big rooms in comparison to other hotels in France. Cleanliness (as far as I can see see below comment about the use of dark color in decor) Service - the staff is very helpful and customer focussed. the lady who manages the breakfast room in particular was amazing. She remembers us from our visit 9 months back, to the detail of what tea my mother preferred. Absolutely five stars for her! the opportunities for improvement are the liberal use of dark color all over in the decor. While a nice design touch, for a hotel, in regards hygiene, I am not sure I am comfortable with so much dark color when I can't see any possible stains. The elevator covered in fake turf was also a bit claustrophobic as it was also very small. The lobby has very little sitting area, so if you are waiting for someone, you have to linger by the reception or sit in the bar.

Very welcoming, cozy, and beautiful with a view of a river from my room. Staff were exceptional, very friendly and helpful, I asked for a sellotape around midnight to use for my packing, staff went beyond just to accommodate me. Also good to mention, I was surprised when two lovely staff told me upon checking in that my booking comes with a breakfast, I thought they just made a mistake and so I clarified that I didn’t include breakfast as I will be spending most of my time outside and I had an early flight to Paris, but they insisted and went over the top by saying ‘they can make a sandwich or pack a light breakfast with fruits for me’, amazing and superb service, indeed. Great location, near the Cathedral, shops, and restaurants. Everything was perfect, I would definitely come back and recommend.

Booked directly through Accor website as we are a member. Booking went smoothly. The receptionist were helpful, friendly and professional. A lot of cafes around the hotel. It was a lovely walking distance to Sanctuary of Our Lady of Lourdes. Au Roi Albert Restaurant was excellent & food was delicious and reasonable price.

Appena tornata da una due giorni a Lourdes con amici e aver soggiornato in questo buon hotel Lati positivi Cuscini e materassi comodissimi Personale -veramente disponibile e gentile Posizione ottima.. vicinissimo al santuario Pulizia buona Lati negativi Colazione così cosi.. brioches buone così come formaggi ..salumi discreti bevande decisamente da migliorare.. cappuccino,caffè purtroppo imbevibili e succhi proposti dai dispenser senza infamia e senza lode..troppo annacquati.. Ho trovato sia piatti che posate non pulitissimi Purtroppo non è facile stare dietro a gruppi di pellegrini sempre molto numerosi e quindi capisco le difficoltà però io da pellegrino individuale mi aspettavo forse sbagliando qualcosa di più.. nonostante tutto tornerei perché la posizione è ottima