Top 10 Autentico Hotels

The hotel located next to the beach was awesome. The front desk staff were so sweet to me and my children. The big highlight for me was Lois in the hotel restaurant. I was telling her about our terrible travel with American Airlines and that we’d be getting up at 4 to go to the airport. She gave us our dinner order and packed extra cereal and milk for my children to have in the morning. I’m 36 years old and pretty independent, but it was nice having Lois as a temp mom away from home helping me with my kids. Thank you, Lois. If someone sees this, please tell her I say thank you.

As those of us who travel on Long Island know, there aren't a lot of choices for hotels. The Rockville Center Hotel is a gem and a great value. The room rates are significantly less than the other two quality hotels in Rockville Center. The staff is friendly and helpful, especially Alex, one of the front desk clerks...for instance, I accidentally left my car keys near the front desk, and he figured out whose they were and called my room. And he has great recommendations for restaurants. The rooms are spacious and well maintained. (I have stayed at the hotel 3x.) The lobby and dining area are spacious. The dining area is for breakfast, which comes with your daily rate, They have an excellent continental breakfast, and each guest can get scrambled eggs (not runny!) and bacon too. They do not have a gym or pool, but they do have an arrangement with a nearby gym. The hotel is in a great location: it's on the border of Lynbrook and Rockville Center. Even though it's on Sunrise highway, it's very quiet in the hotel..very thick walls. I will be going back there in a few days. :)

Chain hotel, excellent service! It is a resort, large in scale, the lobby has a sunny roof, and it feels good. But there is a distance from the downtown area and it is quiet.

Where to begin… my parents got a room to look at some houses nearby. we’re from Long Island so they were quite familiar with the area. I live in NYC. Let’s not even get into the fact that the decor looks like someone intentionally picked out the more hideous individual items at a bargain basement to win some sort of contest but I get a text the morning after their first night that my dad (72) fell in the bathtub and was in the hospital. ***. so I flip out and head out to the hotel from the city. The police had to come and upon looking at the bathroom, the ADA handles were completely in the wrong place (no handle at the edge of the tub to hold onto when getting out) and no grip on the floor. They are well aware a majority of their guests are older and regardless, there should’ve been compliance. There was literally BLOOD all over the bathroom floor. The staff barely gave a sh*t except to ask why we didn’t contact them first — instead of the police????? Oh ok sure. So clearly caring more about their insurance than the well-being of my father. At one point I went downstairs to get 2 bottles of Pellegrino for my mom who was scared out of her mind and the guy started asking me what happened to my dad, so I told him the details, but don’t worry, that didn’t stop him from charging me $17 for the two waters as I did. Unreal. My father needed stitches and a cat scan. The scan thankfully came back clean but was in a ton of pain (he had fallen directly on his back) so eventually he was discharged and we came back to the hotel. His bandage from his stitches had come open so my mom went to the front desk to ask if they had tape. The guy handed her a scotch tape and had the AUDACITYYYYY to ask for her ROOM NUMBER. He was legitimately going to CHARGE HER for the scotch tape. I can’t even comprehend what kind of person does this. She refused to give him her room number on principle and said she’d simply take 2 pieces and call it a day. Unbelievable. Finally my mom goes down to complain about the entire experience to the manager because seriously ***. The manager seemed relatively apologetic and when my mom told her what had happened w the tape, the guy was right there and my mom said “do you really think that was the right thing to do given what we’ve experienced?” and this guy rudely replies “yes I do, that’s policy”. Areeee you out of your mind??? What kind of hospitality is this?!? My mom is now dealing with their insurance company because they didn’t even offer any kind of compensation (no night free, no comped anything, still charged for $17 water) and she made it clear to them she would be refuting this stay with Amex. On top of that, they both got Covid from the hospital. Like, are you even for real. This place is horrific and I will tell every single person I know to avoid it like the plague. Despicable treatment.

I like a hotel very much. Although it can’t be compared with Marriott in China, the hotel is relatively new and the sanitation is good. The breakfast is the richest I’ve had during this trip, haha, especially their blueberry jam and apricot jam. Delicious😋, there is iced fruit water every day, of course the most important thing is that the room has a small kitchen with complete tableware for simple cooking🍳

The location of the hotel is OK, the navigation guide will arrive at the parking lot near the train station behind the hotel, which is not the hotel's parking lot. Later, I saw it next to the gas station. The hotel offers a continental breakfast, coffee and juice bread. The air conditioning is noisy. This should be a common problem in American hotels. Overall it is not bad. Service attitude is also good. There is a Japanese restaurant opposite. It is convenient to take the train to the penn station.

Everyone was amazing. My connecting flight home (after a LONG flight from Eastern Europe) was cancelled. I booked on the app and checked in within an hour. My room was so comfortable. I was too exhausted to go out to get food so I got something from downstairs. It was delicious! Special thanks to Michelle who got me sorted out at check in and to George for picking up my bags and taking me back to the airport. Highly recommend!