Top 10 Becketts Hotels

Location was fantastic. Hotel was very clean, comfortable and modern. Staff friendly and engaging. Was going away for a one night break to Dublin from 2 small kids and we were hoping for a restful night. However, a noisy fan in the bathroom prevented that. It sounded like someone was vacuuming the room all night. The reception sent a very nice person to the room, but couldn't fix the issue, he also agreed that the noise was very loud but that maintenance were unavailable until the morning. It was very disappointing for us and we left the hotel more tired than when we arrived. When you pay hard earned money and look forward to your break, I feel compelled to highlight this issue as it was the opposite of what we hoped for from our break.

It was my first trip away after major illness, so I decided to maximise my enjoyment by making my journey as easy as I could. Flights to and from France were bookended by one night stays in the Uppercross House Hotel in Rathmines, and the Phoenix Park Hotel, chosen for its proximity to Heuston Station and the train home. Had I known way back in January what I do today, I’d have booked both nights at the Uppercross House Hotel, and used the money I saved on the room to pay for a taxi to the station. My experiences at the two hotels could not be more different. At the Uppercross House Hotel my welcome, my room, my breakfast and every encounter with the staff was excellent. The staff in particular were exceptional: caring, friendly and professional. The cost of my room with breakfast was over €30 less than the Phoenix Park Hotel, and both my requests for a top floor room and a room away from the road were realised. In contrast my welcome at the Phoenix Park Hotel made me feel like a criminal. I always greet staff with a big smile. In response, in stead of “Hello!” or “Good afternoon!” I received “I.D. Please.” Then I found out that my booking didn’t include breakfast, and that no cooked breakfast was available. I accept both hotels are in the city, and therefore noise was inevitable, but the Phoenix Park Hotel ignored both my requests, giving me a first floor room at the apex of a busy traffic junction. Both window latches were broken, so I went to reception to request a room change, and was moved to another first floor room that also had broken window latches. Then I was kept awake all night by banging and thumping above me (that’s why I prefer top floor rooms.) The bathroom had a blocked sink and cracked floor tiles. Next time I stay in Dublin I’ll be at the splendid little Uppercross House Hotel, enjoying an evening down the road at Slattery’s excellent pub.

We flew into Dublin T1, arriving 12:30 and caught the 784 bus - the stop is literally outside the terminal. A quick and efficent journey straight to Charlotte Way, across the road and into Camden Court for lunch. The hotel staff were friendly, but what really blew us away was the goats cheese salad ..... WOW... sadly we didn't stay at the hotel, but instead caught a 5 minute cab ride to our hotel...

Great location Can walk most places easily Pub next for door next door to watch the soccer Easy walk to great bars and restaurants St Paddy’s church on our doorstep Great breakfast and happy attentive staff Great value and nothing too much trouble :)

We booked Castleknock hotel for out Honeymoon trip to Ireland. It was far enough out of the Dublin city center, that I felt relaxed and had fresh air, but close enough that busing or taking a taxi into the city center was very easy! We had a lovely stay and enjoyed the hotel breakfast and other restaurants on site!

This place was excellent! I travel a lot for work and was very impressed with this hotel and the staff. We were staying 3 nights before driving out to Doolin. We arrived 6 hours before check in and they were working to get our room ready. They provided us free drinks at the bar while we waited. When I told the front desk staff we would be parking a rental car the next day, he asked if we were picking up at the airport. I confirmed we were. He said 'I know the people at the Hertz a 5 minute walk from here, let me see if I can arrange a pick up at that location and save you time and money going out to the airport.' A few minutes later he had confirmed this, which saved us a hefty taxi fare and a lot of time. This was the theme with all of the staff - extremely helpful, friendly, and accommodating. Continuing to surprise us throughout the visit. Additionally, the accommodations were wonderful. Great rooms, great location (two distilleries across the street and shopping close by), and a fantastic breakfast. This was a wonderful stay and a great kick off to our Irish holiday. Thank you! Chris

A genuinely fantastic hotel. Great location, very close to Heuston station and the Luas right out front of the hotel. Staff were very friendly. We arrived in around mid night and even though the bar was closed they still offered to get my partner a Guinness and delivered it to the room. Room was very large and the best was AMAZING! Would highly recommend this hotel.