Top 10 Borgo Scopeto Relais Hotels

This Hotel is fantastic, definitely 5 stars. When your first arrive through the gated entry you are meet by the staff to welcome you , unload your luggage , park your car etc. You just go to the lounge to the very comfortably lounge to check in with a welcome cold drink. Then there is quick tour of the property. The property is just WOW , the property , the views !!. What a feeling when you book something after hours of web searching, review trawling etc and your partner says this ”I cant believe how beautiful this is , look at the views, the building , the landscaping , the pool etc etc. Take a look at the book at reception which has before and after photographs of the hotel redevelopment, you wont believe the transformation, what vision by the owners. We booked direct with the Hotel and selected the 5 senses experience. This turned out to be another great choice, firstly we were upgraded to a beautiful room with separate living area in the main building. This package included dinner in La Colonna (more on that later) we wanted to move this to the next day as we were a bit tired after driving which was done without any issues,; massage at the Well-being Centre at the Clubhouse and a tour of the Winery. All staff were very welcoming and approachable during our 4 day stay. We were fortunate to have great weather and sat around the pool / gardens, just beautiful. Our dinner at La Colonna was one of the best we have ever had. It was a beautiful night therefore dinner was served on the external terrace. Our table for two reserved giving us a uninterrupted view of Tuscan landscape under the full moon . The food and service was exceptional. We are foodies and this was up there with best of our fine dining experiences throughout the world. (I had seen reviews criticizing the food , not sure what they are about must be some other agenda). You must do the winery tour at Vallepiccolla , it is really good experience and well organised. We enjoyed our massages up at the Clubhouse. The shuttle service to Sienna , no longer exists . Not a problem for us as we had our own car., 30-45 mins. Just watch you SatNav give you the best route , we got the scenic route on the way back , down kms of dirt roads. The property is remote , so if you don't have your own car you will need to book private cars through the hotel to go offsite. We noticed that nearly all of the other guests were American, I think about 85% of the guests are international visitors. If you are looking for a special place to stay in Tuscany, we would highly recommend Hotel Le Fontanelle

Potentially amazing but very poorly managed! I stayed (I’m still here as I’m writing) for 3 days on a road trip in Italy with the family. The service before coming gave me very high expectations with pre-check-in and a nice brochure of activities to do while we are here. Unfortunately that’s not what happened, here are some of my experiences: 1. We booked 2 prestige rooms but nowhere it states that some rooms are inside the 13th century building and others are in an extension outside the main gate, the beautiful view from the pics you see in the photo gallery are obviously different. So make sure to ask when you book. 2. The day we arrived we went straight to the pools which are great for family with beautiful environment but we first ordered sparkling water and were given plastic bottles without glasses or ice. I ordered a burger which arrived without any topping like salad or sauce , we then realized that the burger was probably for another table. I didn’t care, just thought that waiter couldn’t speak English or was inexperienced but no problem we are on holidays after all. Bear in mind that the burger was something like 25 euro. 3. Breakfast- that was one of the most comical scene, the waiters looked confused, we asked for coffee multiple times after 20 min we get served a full coffee cup of espresso instead of coffee,after trying the fake orange juice from the “fresh orange juice” I asked are real fresh juice which arrived at the end where people asked us twice if we had finished, making us wanting to leave so they could clear the table. There is very little selection of fruits, very average selection of breads and the most crazy thing in a luxury hotel, if you don’t want the commercial scramble eggs you have to pay to get an omelette!!! The service was so poor I decided to cancel our dinner at the hotel not wanting to relive that same experience. 4. The jacuzzi area is closing at 7pm, so today we swam till 6:30pm but when we tried to reach the jacuzzi I was told by a lady that she closed it because she had no one to look after it. You can come back tomorrow. What kind of answer is that? 5. The mini bar & laundry service prices are just ridiculous, I ll upload it here later but from memory it’s like 12 euro to was one underwear. I went to complain to front office following another lady who was doing the same. The table next to us at breakfast were laughing about it as it was so bizarre. The facilities are amazing but at this level of pricing you expect a very different level of service.

It can be regarded as the best hotel in Siena, the location is opposite the old Siena Bank, the town is not big, this is also a relatively central area, it is very convenient to go anywhere. The hotel itself is also a 17th-century building with a retro style. Breakfast is not bad, children can use the existing bed free of charge, everyone pays attention to the age of children, the breakfast for children to pay 26 euros a day, this price can only be said to look at the environment and service, do not consider the word cost Haha. Excellent hygiene and a safe stay. From the Siena train station, don't go around the road, go through the shopping mall facing the train station, go upstairs, there will be an extra long escalator to help us climb the hillside, then take a short walk to see Siena The old town gate, you can reach the hotel all the way. Nice stay experience!