Top 10 CASINO MANILA Hotels

This hotel gave a tip top services from the staffs with clean n big room. They are very polite and helpful. Verities of breakfast n free flow of non alcohol drinks served at the lounge. Location is very good with many mall surrounding the area. Makati is very safe area to walk around. I'm so happy through out my stay & definitely will choose this hotel again.

This is hotel is super classy. 5 stars all the way. It was unfortunate that we couldn’t maximize the facilities and everything it has to offer as our time then was just for a night and super tired coming from Boracay. Nevertheless I would love to have the opportunity to stay there again hopefully for a longer stay. I would imagine that’s it’s a great staycation for families in Manila. A little on the expensive side albeit.

The room is clean and tidy, the hotel is fully furnished, the service is warm, and the surrounding environment is beautiful

From the moment we left the vehicle to our room, we were welcomed and assisted by the staff. Our 3rd time and for sure we’ll be back for another stay.

Front office is amazing and attentive. Grand Hyatt and the Peak is an experience in itself. Every room has a bath tub and the hallway, lift smell really good. Not also as crowded as the likes of Savoy/ Belmont. Bar bites in The Peak is also yummy, highly recommended is their Negroni.

Much of the value of this hotel comes from the superb location. It's right across the upscale Podium Mall and a few minutes walk from the more busy SM Megamall and Shangri-La Plaza Mall. Also near places of worship if you're visiting on a Sunday. MRT is a few minutes walk away, and it's easy to book Grab in the area as it is within the CBD. The room is dated, but well maintained. There's a recent renovation done on the bathroom and the choice of nice fixtures are noticeable -- the idet doesn't surprise you with sudden pressure and the rain shower is really good. Water temperature is well-controlled. The bathtub has a nice marble top which is good for placing a bottle of drink or your tablet to watch a few Netflix shows while soaking. You can get a bathbomb from one of the nearby malls. Choice of toiletries could be improved, but all is good. The sofa cover is made of a sort of velvet which was worrisome for me to sit on. I had a few itches under my thigh after seating on the desk chair, so just used the bed after that. It may be good to replace the furnishings with more maintainable surfaces. Airconditioning is good, but the outdoor unit located under the floor near the windows is noisy. Entertainment options could be improved if the room is marketed as a staycation option. The TV remote only works from 1 meter away, and the TV is not smart, so you won't be able to cast Netflix and YouTube. The subscription package on the analog cable also doesn't include most HD and premium channels. There's no bluetooth speaker available and the intercom system is very dated. Refrigerator is small, but was cools well. Complimentary service is sp**** (just 2 packs of instant coffee and 2 small bottles of water). This won't be a problem if you're staying at the hotel as a halfway home and are mostly out to have meals with family and friends and do some shopping before heading out of Manila to your final destination, as I had. I haven't tried the hotel's restaurants and in-room dining, but would find an opportunity to do so when I come back. Service of the staff is outstanding. I arrived early morning as my flight has been pushed back, and the staff welcome (starting from the doorman) was refreshing. Reception staff is very professional, and staff I've met inside the elevator were friendly. Housekeeping was also quick to respond to my request. Check-in and check-out was fast. Overall, my stay had been comfortable and I would definitely book again. Rates at trip.com could be 50% lower than published rates for gold tier members, so this is a good opportunity to enjoy a stay at the hotel. Some rooms like mine have windows facing the other building's firewall (2 meters away). It still lets in light and is good for privacy, but if you intend to have a better view, don't forget to mention it during check-in. I would be happy to see this hotel renovated to maybe a transitional style (based from it's current classic theme), have the furnishings modernized, and the amenities improved, and I wouldn't mind paying more for such a good location.

Stayed one night after visiting Boracay. I emailed them in advance and asked them to pick me up at the airport. It was room of coral wing of bottom category that stayed, but area and comfort are enough, too. There were 2 toilets. When I checked in, I was asked if I wanted a room on the sea side or the fountain side, so I chose the fountain side. After 6:00 p.m., we could see the fountain show that was held every hour from the living room and bathroom of the room. I can't hear the sound that much. The good points of the room are the large space for luggage, where you can go directly from the entrance, where there is a dresser with bright lights, where there is a non-slip at the bottom of the wide bathtub, where there is a bench in the shower room, And so on. The amenity has a good scent and the air volume of the dryer is sufficient. The touch of the bathrobe was also good. I had an early flight the next morning, so I asked the concierge to arrange a grab for me. . It was a reliable service.

We always love to stay at Ascott BGC. The staff are very accommodating and the rooms are clean and well kept. There was one time when my kids left their toys upon checkout and when we came back it was completely stored and kept and our kids had it back.

We would like to share our appreciation of the wonderful job and the pleasant experience we had with MJ, our housekeeping server. she always served with a smile and gave us a sense of security with knowing we can trust her when we were not in our room. she checked on us when we walked by in hallway to make sure we did not need anything and was always approachable. Another reason we will give a referral to our friends and family.

This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels